Just a candid review of this place. The lunch box combo availability is until 2pm. I understand that’s a corporate thing, however my personal feedback on that is that it’s not great. Most locations, including the Broadway location and Milwaukee location in Boise, the two closest to me both will make them after 2. The reason for limited availability appears to be based on a slight inconvenience to the worker to only make one deep dish when the trays are typically prepped for 2. Because deep dishes are still made and sold separately without the meal combo. So the limited availability is simply a transfer of inconvenience from the workers side to the customer.
The button to sell the combo is typically still available until later in the evening.
Aside from that, the greater complaint is that I settled for 2 pizza puffs and the cashier looked at what she got and said “I only have 1 pepperoni and 1 cheese, is that okay?” Which isn’t what I asked for but she didn’t want to go prep another pepperoni puff.
It just seems to me during this interaction that the workers want to do the bare minimum as much as possible, creating a less than pleasant customer experience. This is the only location in this area I’ve experienced this.
Food is good, prices are fair, customer service and good availability is lacking.
Atmosphere: 2
Food: 4
Service: 2
nathan elmo
Accidentally rang up our order but deffinently took care of us in a professional and timely matter so no complaints keep up the good work!!!!
Atmosphere: 5
Food: 5
Service: 5
Joseph Kappel
Picked up a cheese pizza for my kids and the crazy puffs, worker was nice and genuine. But this is unacceptable. I don’t know who thought this was a good idea to send out crushed food. They were pulled from behind the warmer so I thought they were fresh. Cold as a rock, luckily my kids cheese pizza was hot.
Atmosphere: 3
Food: 1
Service: 5
anna arce
Person working today at the Ustick & five Mile at 12:53 was very rude and practically through the pizza on the counter, turned and left without word.
Atmosphere: 1
Food: 2
Service: 1
Brendan Alexander
I went in to see about a Fantastic 4 pizza for my son. Dorian (hope I’m spelling that correctly) politely said it was discontinued. I asked for a cheese and noticed the box had a character. I asked if he had one with The Thing on it. He said yes but wasn’t sure if there was any open. While most people nowadays are eager to say no, or not wanting to put in the effort, Dorian did. He found one and my son is very happy. Thanks for helping be the hero for my son. I hope Dorian can get a raise or something substantial. It was a breath of fresh customer service air. Thanks against!
Atmosphere: 5
Food: 5
Service: 5
Makenna Anderson
Horrible customer service! My mom had placed a pick up order for a pepporni deep dish pizza and an Italian cheese bread. She picked up the order to come home and realize that the order was wrong, she was missing the Italian cheese bread and was given a different pizza in its place. She drove back with the wrong pizza and said that there was a mistake with the order to then be confronted by a very VERY unprofessional manager named Andre, that bluntly accused her of replacing the Italian cheese bread with an old pizza! As a witness I saw that the order was wrong and there was no pizza switched out! Who accuses someone of this?! He continues to say that he refuses to make the Italian cheese bread or refund her for something that was the stores mistake! DO NOT GO TO THIS LOCATION, unless you want to be accused for something that wasn't your fault and given day old, cold pizza.
Atmosphere: 1
Food: 1
Service: 1
Kaila Homer
I have been going here for years. We haven't had too many problems but my mom had put in an order for a deep dish and an Italian cheese bread. It was a pickup order and once we took it home we realized they didn't give us an Italian cheese bread but what looked like an old deep dish. My mom went back and nicely expressed that they had made a mistake and asked for the Italian cheese bread. The night manager who said his name was Andre, accused my mom of replacing the Italian cheese bread with a couple day old pizza. He didn't own up to his mistake and made a big scene b accusing my mom of stealing. Needless to say that the workers were unprofessional beyond belief. Don't go to this location if you want good service.
Atmosphere: 1
Food: 1
Service: 1
V Martinez
Everything is excellent, I'm there all the time, because it's very close to me and the truth is, friendly staff, always with a good attitude, music that is contagious, today I had to see how a client complained about something that I honestly don't believe, I've been going shopping there for years and I give them 10 out of 10
Atmosphere: 5
Food: 5
Service: 5
Michael Strange
Whatever you do, don't order anything here towards the end of the day. I ordered ahead on the app to ensure I got a fresh hot pizza. I was given a cold stale pizza and told it was fresh. I tried to point out to the guy at the counter that it wasn't fresh or even hot and ready. He told me that they had just pulled it out of the oven and it was indeed fresh. He refused to even look in the box when I tried to point out the lie. I didn't want to look like I was throwing a tantrum so I just took the pizza and left. The pizza was stale and cold, the puffs were stale and cold. The only thing that tasted like it had been made recently were the crazy bread sticks.
A bunch of kids run this place they have no idea how to run a business have no consistency and lack the mental capacity to take an order correctly everytime. They pick and choose what and when they charge you for an extra veggie seasoning that they hand out for free in the zap it packs...I have been getting the same thing from the same location for the past 3 years now and once in a blue moon they want to charge me extra...they just cant seem to get it together this little ceasars location is really lacking these days...I will not be eating at this location anymore will just go down the street to the Milwaukee location hopefully its not the same franchise owner and if youre reading this I would highly highly suggest you do the same as it will save you from having to deal with a potential migraine...Just wanted to eat my pizza how I order it everytime and wanted to pay the same price I pay everytime....absolutely blows my mind...poor customer service Andre!
Atmosphere: 1
Food: 1
Service: 1
Buffalo Bill
Grabbed a ‘Hot-N-Ready’ and ended up with a pizza that tasted like it survived a nuclear winter—and not the good kind. Crust was soggy enough to double as a pizza-flavored sponge. Sauce? More like salty ketchup with identity issues.
Five minutes of shame, ten minutes of chewing, and a lifetime of bad decisions.
Wouldn’t feed this to my worst enemy. Maybe.
Atmosphere: 2
Food: 1
Service: 3
cordmiester
My kids love it, this is a staple for our young family and growing boys. I always order on the app and it’s never been wrong on the timing or the quality
Atmosphere: 5
Food: 5
Service: 5
Buzz Buzz
Absolutely love this place i went in got a deep dish and garlic bread and lily laid it down with the garlic and the easy sauce on my pizza. Best little ceasers pizza I’ve had in a fat minute honestly shout to the team it came out in like only 10 minutes and actually was amazing.
Atmosphere: 5
Food: 5
Service: 5
Jonathan Hill
Trying to buy lunch today and I have a food allergy to the pepperoni that is used so I asked for a simple substitution of ham instead of pepperoni. It was against store policy according to the employee. What happened to taking care of the customer. Customer service should never be NO to people with food allergies should never happen. GOOD JOB LITTLE CAESARS ON LOSING A REGULAR CUSTOMER.
The food is awesome the grands kids love it
Food: 5
Service: 5
Just a candid review of this place. The lunch box combo availability is until 2pm. I understand that’s a corporate thing, however my personal feedback on that is that it’s not great. Most locations, including the Broadway location and Milwaukee location in Boise, the two closest to me both will make them after 2. The reason for limited availability appears to be based on a slight inconvenience to the worker to only make one deep dish when the trays are typically prepped for 2. Because deep dishes are still made and sold separately without the meal combo. So the limited availability is simply a transfer of inconvenience from the workers side to the customer.
The button to sell the combo is typically still available until later in the evening.
Aside from that, the greater complaint is that I settled for 2 pizza puffs and the cashier looked at what she got and said “I only have 1 pepperoni and 1 cheese, is that okay?” Which isn’t what I asked for but she didn’t want to go prep another pepperoni puff.
It just seems to me during this interaction that the workers want to do the bare minimum as much as possible, creating a less than pleasant customer experience. This is the only location in this area I’ve experienced this.
Food is good, prices are fair, customer service and good availability is lacking.
Atmosphere: 2
Food: 4
Service: 2
Accidentally rang up our order but deffinently took care of us in a professional and timely matter so no complaints keep up the good work!!!!
Atmosphere: 5
Food: 5
Service: 5
Picked up a cheese pizza for my kids and the crazy puffs, worker was nice and genuine. But this is unacceptable. I don’t know who thought this was a good idea to send out crushed food. They were pulled from behind the warmer so I thought they were fresh. Cold as a rock, luckily my kids cheese pizza was hot.
Atmosphere: 3
Food: 1
Service: 5
Person working today at the Ustick & five Mile at 12:53 was very rude and practically through the pizza on the counter, turned and left without word.
Atmosphere: 1
Food: 2
Service: 1
I went in to see about a Fantastic 4 pizza for my son. Dorian (hope I’m spelling that correctly) politely said it was discontinued. I asked for a cheese and noticed the box had a character. I asked if he had one with The Thing on it. He said yes but wasn’t sure if there was any open. While most people nowadays are eager to say no, or not wanting to put in the effort, Dorian did. He found one and my son is very happy. Thanks for helping be the hero for my son. I hope Dorian can get a raise or something substantial. It was a breath of fresh customer service air. Thanks against!
Atmosphere: 5
Food: 5
Service: 5
Horrible customer service! My mom had placed a pick up order for a pepporni deep dish pizza and an Italian cheese bread. She picked up the order to come home and realize that the order was wrong, she was missing the Italian cheese bread and was given a different pizza in its place. She drove back with the wrong pizza and said that there was a mistake with the order to then be confronted by a very VERY unprofessional manager named Andre, that bluntly accused her of replacing the Italian cheese bread with an old pizza! As a witness I saw that the order was wrong and there was no pizza switched out! Who accuses someone of this?! He continues to say that he refuses to make the Italian cheese bread or refund her for something that was the stores mistake! DO NOT GO TO THIS LOCATION, unless you want to be accused for something that wasn't your fault and given day old, cold pizza.
Atmosphere: 1
Food: 1
Service: 1
I have been going here for years. We haven't had too many problems but my mom had put in an order for a deep dish and an Italian cheese bread. It was a pickup order and once we took it home we realized they didn't give us an Italian cheese bread but what looked like an old deep dish. My mom went back and nicely expressed that they had made a mistake and asked for the Italian cheese bread. The night manager who said his name was Andre, accused my mom of replacing the Italian cheese bread with a couple day old pizza. He didn't own up to his mistake and made a big scene b accusing my mom of stealing. Needless to say that the workers were unprofessional beyond belief. Don't go to this location if you want good service.
Atmosphere: 1
Food: 1
Service: 1
Everything is excellent, I'm there all the time, because it's very close to me and the truth is, friendly staff, always with a good attitude, music that is contagious, today I had to see how a client complained about something that I honestly don't believe, I've been going shopping there for years and I give them 10 out of 10
Atmosphere: 5
Food: 5
Service: 5
Whatever you do, don't order anything here towards the end of the day. I ordered ahead on the app to ensure I got a fresh hot pizza. I was given a cold stale pizza and told it was fresh. I tried to point out to the guy at the counter that it wasn't fresh or even hot and ready. He told me that they had just pulled it out of the oven and it was indeed fresh. He refused to even look in the box when I tried to point out the lie. I didn't want to look like I was throwing a tantrum so I just took the pizza and left. The pizza was stale and cold, the puffs were stale and cold. The only thing that tasted like it had been made recently were the crazy bread sticks.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
A bunch of kids run this place they have no idea how to run a business have no consistency and lack the mental capacity to take an order correctly everytime. They pick and choose what and when they charge you for an extra veggie seasoning that they hand out for free in the zap it packs...I have been getting the same thing from the same location for the past 3 years now and once in a blue moon they want to charge me extra...they just cant seem to get it together this little ceasars location is really lacking these days...I will not be eating at this location anymore will just go down the street to the Milwaukee location hopefully its not the same franchise owner and if youre reading this I would highly highly suggest you do the same as it will save you from having to deal with a potential migraine...Just wanted to eat my pizza how I order it everytime and wanted to pay the same price I pay everytime....absolutely blows my mind...poor customer service Andre!
Atmosphere: 1
Food: 1
Service: 1
Grabbed a ‘Hot-N-Ready’ and ended up with a pizza that tasted like it survived a nuclear winter—and not the good kind. Crust was soggy enough to double as a pizza-flavored sponge. Sauce? More like salty ketchup with identity issues.
Five minutes of shame, ten minutes of chewing, and a lifetime of bad decisions.
Wouldn’t feed this to my worst enemy. Maybe.
Atmosphere: 2
Food: 1
Service: 3
My kids love it, this is a staple for our young family and growing boys. I always order on the app and it’s never been wrong on the timing or the quality
Atmosphere: 5
Food: 5
Service: 5
Absolutely love this place i went in got a deep dish and garlic bread and lily laid it down with the garlic and the easy sauce on my pizza. Best little ceasers pizza I’ve had in a fat minute honestly shout to the team it came out in like only 10 minutes and actually was amazing.
Atmosphere: 5
Food: 5
Service: 5
Trying to buy lunch today and I have a food allergy to the pepperoni that is used so I asked for a simple substitution of ham instead of pepperoni. It was against store policy according to the employee. What happened to taking care of the customer. Customer service should never be NO to people with food allergies should never happen. GOOD JOB LITTLE CAESARS ON LOSING A REGULAR CUSTOMER.
Food: 1
Service: 1
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