Nara Ramen and Izakaya - Bown Crossing

SUNDAY 6/28: Not normally the type to write these reviews, but the blonde girl with the tattoos is so rude. We were at a table nearby an old couple who seemed confused saying the didnt order that ramen. We then heard her tell them that they were wrong about what they ordered and was extremely rude. The other worker bringing the food seemed like she felt bad and ended up apologizing when the girl left, and offered to make a new one, which you would think the server should’ve done. They also were struggling with the device needed to pay, and she seemed annoyed to help. Good food, but need better service-was not good to see how she interacted with the old couple.

Atmosphere: 3

Food: 4

Service: 1

Wonderful customer service and amazing ramen including the jalapeno poppers

Atmosphere: 4

Food: 5

Service: 5

We just beat a mad rush so you know the place is good. Food was out very quickly and I found the ramen fantastic. Sushi was great as well.

Typically love but this is the 3rd time I’ve requested to substitute chopped pork and gotten whatever this chunk of tough meat is please look at the ticket closer I don’t mind paying high prices for fancy ramen but I expect to get whatever I ordered fyi this was a pickup

Atmosphere: 5

Food: 2

Service: 3

First time to this location! I do live the ramen! Best in Boise but they wee short handed and I had to wait 15min for my takeout! Had to bug the waitress a couple time to get my food as the orders were suiting there piling up! I felt bad for the one waitress!

Atmosphere: 4

Food: 5

I placed a pickup order, and the ramen was missing both the pork and seaweed. I returned to the restaurant after getting home, and while they provided the pork, they said seaweed is not included in to-go orders.

Missing the pork and had to go back was already frustrating, and not including seaweed—an ingredient listed on the menu—without any clear disclaimer feels misleading. Customers should receive all listed components or be informed upfront of any changes for takeout orders.

Loud, sushi was terrible.

Atmosphere: 1

Food: 1

Service: 2

I loved the soup, my group loved their sushi, the waitstaff was very friendly and helpful.

Atmosphere: 5

Food: 5

Service: 5

Delicious ramen. If you don't like noisy places, go in the off hours.

Atmosphere: 5

Food: 5

Service: 5

Delicious

Atmosphere: 5

Food: 5

Service: 5

Great food and fast service.

Atmosphere: 5

Food: 5

Service: 5

Its a was super quick and quite service was okay but mostly chill would recommend food its quick easy and affordable and one waiter said my eyes were pretty

Atmosphere: 2

Food: 3

Service: 3

Food was ok, hot and fast service. However the restrooms were filthy both mens and woman's. The front door was filthy. Worst of all when leaving the Sushi chef was on his cell phone at the prep area. Gloves or not that is disturbing. Makes you wonder what the kitchen is like. Will not be back.

Atmosphere: 3

Food: 3

Service: 4

I placed an order online for a certain delivery time. As a teacher I only have a small window of time to eat. I placed this order over an hour on expected delivery time. Also I went to their website and it was suggested I use Clover to place the order. I ordered for myself and a co worker that is also a teacher. When my delivery window time was present, there was no update or status of my order. So I waited an extra 15 mins and still no update. So I called the shop and that is when things went down hill fast. The first person I could hardly understand. Like I was on speaker phone and she was across the room talking to me. She seem really confused and gave the phone to another person. That is when this person was very rude. She told me she just got the order, they have not made my order, and I wanted it to be delivered at 12:45 not 11:45. Which both are lies and the lady in the phone kept saying that and told me I'm lying. I know I placed order about 10 am for delivery at 11:45 am. I'm sorry why would I lie about something like that. I kept it cool and firm tone with the person on the phone. Told her I don't appreciate called a liar and I just want to know when my order will arrive. I'll just have to eat it in front of students or eat it when school is over. Then she said she doesn't know and then lectures me about placing the order on their website so they don't have an issue. I corrected her again that I never use clover and it's their website that sent me to clover. And I used their website and clover to check out. And that they, nara, needs to fix their website.

Once the order was picked up by the driver it was fine. Just an hour late and both teachers didn't get to enjoy their food during their lunch break.

Food: 5

Service: 1

Ramen is great, sushi is good, service is hit or miss. Overall a great place.