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“Had the pleasure of meeting Nathan today! I've never had someone at Panera take time to really ensure we got exactly what we wanted. What a gem. Sold me a loaf of sourdough and customized my sandwitch exactly to my liking when he saw my puzzled expression. I have never received service like this at a Panera and I really appreciate the attention to detail. What capped it off he came over and ensured I absolutely loved my meal and took my dishes. I will be bringing my husband here and friends moving forward! Thanks Panera! Hold on to this one.“
“The french onion soup was good to me. Hubby got 1/2 hot roast beef sandwich, and I got 1/2 a grilled chicken blt. He liked his, but I only had 3/4 of a piece of bread, which made it impossible to pick up and eat. I know that when the fellow made it, he knew that it was impossible to pick up. But they served it anyway. That's what kind of makes me have a not great opinion. This is only our second time having lunch here, so perhaps they were having an off day. Eat the pastries, though. They are GREAT!“