Best service ever!!! My app wasn't pulling up my birthday rewards and Jace was so kind to help me out! Really amazing service here!
Atmosphere: 5
Food: 5
Service: 5
Paige B
They have forgotten syrup in my matcha every time I have ordered it. . .
Wes Hicks
I ordered a venti white chocolate mocha and they gave me a grande size instead. I asked if this was a venti and the lady said she wasn’t sure, but that could be a grande. It’s clearly a grande, but I was giving her a chance to correct their mistake. She asked if I wanted her to make me another one. I shouldn’t have to ask because I clearly ordered and paid for a venti for a reason. I said no thanks since I was feeling like I was inconveniencing her. Won’t be back to this location that’s for sure.
Atmosphere: 5
Food: 5
Service: 1
Dani Stephens
I have to say, I rarely stop by this Starbys but I'm happy I did today. Came in to grab a goodie for breakfast and a drink.
Walked in and saw a handful of beautiful baristas. I was instantly greeted! The sweet gal took my drink order. Today was another Pinterest inspired drink. I also grabbed a chocolate croissant.
These girls are on point. They got my drink made, my croissant a nice and toasty and they sent me out the door with a smile. Why can't all the Starbucks be kind and efficient like this one? This crew did a great job! I look forward to frequenting this location for my future drinks.
Atmosphere: 5
Food: 5
Service: 5
Karlie T.
My drink was made quickly and My app made ordering so easy and quick. I can order, drive in the drive-thru and quickly pick up my order and be on my way. Glad they have a smooth running and comsistant system!
Atmosphere: 5
Food: 5
Service: 5
Michiyuki
Normally I have great service and experience. But the last time I got an unnecessary lecture. It was in the morning and I was about to pull up through the drive-thru to pick up my online order. The three cars cut in front of me. So instead of waiting in line and cars I just decided to park and walk in instead. When I got to there I saw one of my orders on the countertop ready to go. So I waited patiently and quietly for my other drink to come out. A lady asked me if I'm waiting for another order and I said yes another drink and two food items. And waited very quietly in the corner cuz I knew they were busy. Not even 30 seconds later. Same lady asked me again. Did I order online for drive thru? and I said yes I did. Then she proceeded to lecture me saying "that if I walk in and say I did it online or I need to say that I did online drive thru." I said "okay. Well yes I did order online but because there was a really long line. It cut me off last minute. I decided just to walk in." And then she gives me a lecture about it and I'm thinking myself ... look.... I know you're busy and I wasn't rushing you guys. You could have just said "hey just to let you know if you change your mind just let us know." I didn't need a whole entire lecture. It was quite rude. And I just stood there looking at her like seriously I didn't fight her or anything and I wasn't rude. I was just there quietly waiting and apparently my order was on another table. It was like two steps away and I wasn't mad or anything. I just grabbed my drink and left.
What should have happened is that she could have asked, "Hey did you place an online order for drive-thru?" And I would have said "yes I did but I changed my mind because of the line." And then she could have just gave me my drinks and I said would have said sorry. I changed my mind. And then left. No hurt feelings or no lectures needed.
Food: 5
Service: 2
Lindsay breaux
Best Starbucks in boise! This one and the one on Franklin! Best customer service! Fast and everything you want in a Starbucks experience!
I deliver online orders for a living. I almost waited 15 minutes before being asked by Abby, "what are you waiting on"?I told her, "order for door dash, I see the hot bagel sandwiches but waiting for the two coffees"Abby told me, " it's going to be a little bit, like 10minutes- Online orders come last. Do you see the lobby???"That really upset me. I notified Doordash of Starbucks policy on Glenwood. Thanks a lot Abby.
What is up with this place???? Worst Starbucks ever ?
Atmosphere: 1
Food: 3
Service: 1
Vanessa Bishop
I deliver online orders for a living. I almost waited 15 minutes before being asked by Abby, "what are you waiting on"?I told her, "order for door dash, I see the hot bagel sandwiches but waiting for the two coffees"Abby told me, " it's going to be a little bit, like 10minutes- Online orders come last. Do you see the lobby???"That really upset me. I notified Doordash of Starbucks policy on Glenwood. Thanks a lot Abby.
Atmosphere: 1
Food: 5
Service: 1
James Hennis
Love those Carmel Mac's. I go once a week and the are always glad to see me.
Service: 5
Ed Prince
Nice place with friendly baristas!
Atmosphere: 5
Food: 5
Service: 5
Stephen Holloway
Great, friendly service. My only complaint is hours are somewhat limited.
Best service ever!!! My app wasn't pulling up my birthday rewards and Jace was so kind to help me out! Really amazing service here!
Atmosphere: 5
Food: 5
Service: 5
They have forgotten syrup in my matcha every time I have ordered it. . .
I ordered a venti white chocolate mocha and they gave me a grande size instead. I asked if this was a venti and the lady said she wasn’t sure, but that could be a grande. It’s clearly a grande, but I was giving her a chance to correct their mistake. She asked if I wanted her to make me another one. I shouldn’t have to ask because I clearly ordered and paid for a venti for a reason. I said no thanks since I was feeling like I was inconveniencing her. Won’t be back to this location that’s for sure.
Atmosphere: 5
Food: 5
Service: 1
I have to say, I rarely stop by this Starbys but I'm happy I did today. Came in to grab a goodie for breakfast and a drink.
Walked in and saw a handful of beautiful baristas. I was instantly greeted! The sweet gal took my drink order. Today was another Pinterest inspired drink. I also grabbed a chocolate croissant.
These girls are on point. They got my drink made, my croissant a nice and toasty and they sent me out the door with a smile. Why can't all the Starbucks be kind and efficient like this one? This crew did a great job! I look forward to frequenting this location for my future drinks.
Atmosphere: 5
Food: 5
Service: 5
My drink was made quickly and My app made ordering so easy and quick. I can order, drive in the drive-thru and quickly pick up my order and be on my way. Glad they have a smooth running and comsistant system!
Atmosphere: 5
Food: 5
Service: 5
Normally I have great service and experience. But the last time I got an unnecessary lecture. It was in the morning and I was about to pull up through the drive-thru to pick up my online order. The three cars cut in front of me. So instead of waiting in line and cars I just decided to park and walk in instead. When I got to there I saw one of my orders on the countertop ready to go. So I waited patiently and quietly for my other drink to come out. A lady asked me if I'm waiting for another order and I said yes another drink and two food items. And waited very quietly in the corner cuz I knew they were busy. Not even 30 seconds later. Same lady asked me again. Did I order online for drive thru? and I said yes I did. Then she proceeded to lecture me saying "that if I walk in and say I did it online or I need to say that I did online drive thru." I said "okay. Well yes I did order online but because there was a really long line. It cut me off last minute. I decided just to walk in." And then she gives me a lecture about it and I'm thinking myself ... look.... I know you're busy and I wasn't rushing you guys. You could have just said "hey just to let you know if you change your mind just let us know." I didn't need a whole entire lecture. It was quite rude. And I just stood there looking at her like seriously I didn't fight her or anything and I wasn't rude. I was just there quietly waiting and apparently my order was on another table. It was like two steps away and I wasn't mad or anything. I just grabbed my drink and left.
What should have happened is that she could have asked, "Hey did you place an online order for drive-thru?" And I would have said "yes I did but I changed my mind because of the line." And then she could have just gave me my drinks and I said would have said sorry. I changed my mind. And then left. No hurt feelings or no lectures needed.
Food: 5
Service: 2
Best Starbucks in boise! This one and the one on Franklin! Best customer service! Fast and everything you want in a Starbucks experience!
Atmosphere: 4
Food: 5
Service: 5
Order on line and it's ready when we get there.
Atmosphere: 5
Service: 5
Excellent service! Thank you.
Parking: Front row
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vanilla Bean Crème Frappuccino Blended Crème
I deliver online orders for a living. I almost waited 15 minutes before being asked by Abby, "what are you waiting on"?I told her, "order for door dash, I see the hot bagel sandwiches but waiting for the two coffees"Abby told me, " it's going to be a little bit, like 10minutes- Online orders come last. Do you see the lobby???"That really upset me. I notified Doordash of Starbucks policy on Glenwood. Thanks a lot Abby.
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
What is up with this place???? Worst Starbucks ever ?
Atmosphere: 1
Food: 3
Service: 1
I deliver online orders for a living. I almost waited 15 minutes before being asked by Abby, "what are you waiting on"?I told her, "order for door dash, I see the hot bagel sandwiches but waiting for the two coffees"Abby told me, " it's going to be a little bit, like 10minutes- Online orders come last. Do you see the lobby???"That really upset me. I notified Doordash of Starbucks policy on Glenwood. Thanks a lot Abby.
Atmosphere: 1
Food: 5
Service: 1
Love those Carmel Mac's. I go once a week and the are always glad to see me.
Service: 5
Nice place with friendly baristas!
Atmosphere: 5
Food: 5
Service: 5
Great, friendly service. My only complaint is hours are somewhat limited.
Atmosphere: 4
Food: 4
Service: 5
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