Cold Stone Creamery

Name: Cold Stone Creamery
Address: 2019 S 25th E, Idaho Falls, Idaho, 83406, US
Telephone: (208) 522-3347
Price range: $$
Rating: 2.7

$$ • Ice Cream, Custom Cakes

Hours:
2019 S 25th E, Ammon
(208) 522-3347

Menu Order Online

About Cold Stone Creamery

Cold Stone Creamery is a family favorite known for its delicious ice cream and exceptional service. Employees like Brittni provide kind and helpful attention, especially when it comes to sampling flavors. Many customers enjoy the ample seating inside, making it a great place to spend quality time with loved ones while enjoying treats. The Mega Despicamallow special, linked to Despicable Me 4, has received positive remarks for its unique Lucky Charm Marshmallow flavor.

However, there are some concerns regarding management and staffing, particularly on busy days like the 4th of July, when only one employee was present. This has led to longer wait times and challenges in service, which can vary depending on the time of day. Despite these issues, the ice cream remains highly recommended for those who prioritize taste.

Another customer expressed disappointment with a DoorDash order, where their cake batter ice cream was mixed with brownie pieces to the point that it resembled chocolate ice cream instead. The order arrived upside down and leaked, causing frustration for the customer who typically enjoys their experience. Overall, while Cold Stone Creamery has its strengths, customers hope for better management and training to enhance the overall experience.