Pizza Hut in Idaho Falls

“We ordered wings and pasta for delivery tonight. An order was dropped off on the porch and when we opened the box it wasn't our order. I called the store and my call was given to a what someone who I assume is a manager (I can't remember his name). He was professional and friendly and immediately set out to correct the mixup and get our correct food delivered to us. In fact, he delivered the food himself (and was quick doing it!!) and brought us a free 2 liter of soda as well! The food was yummy, the gesture of the free soda was great, and the gentleman who went above and beyond to set things right was awesome!“

“This team has earned a shout out! While a mistake was made, this team went over and above to make sure that the delivery order was made right for the customer. Despite being short staffed they did not waver and continued to address the issue until is was resolved. A special thanks to Rob, the delivery driver who took up the mantle of responsibility and made the concern his problem to resolve. Mistakes in life happen, how the mistake is resolved is often the detail that reveals the character of the employees and the team. The Pizza Hut team at the Woodruff location in Idaho Falls is Awesome! Thanks again Rob and team!\nCameron Osborn“

“Whoever the guy was working at Pizza Hut off broadway Sunday night around 8. I was beyond impressed with his work ethic , with him literally being the only one there taking 10+ orders. I seen him get overwhelmed, but that didn’t stop him from completing everyone’s orders , I couldn’t help but to tip him $10 , guy needs a raise!!“