Recommended dishes: Chocolate Chip and Sugar Cookies
kylie canaday
GreatDietary restrictions: Nope!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip and Sugar Cookies
Dani
Don’t get me wrong the cookies are amazing. I thought it was just me but it is definitely not me. When I went to this location and Franklin location. They all act like they don’t want me to be there. Every time I walk in. There is no smiles. No hi. No greetings nothing. I have made a few complaints about these two locations. Seems to be the same. Seems like the employees are not being talked to. I have to bite my tongue every time I walk in. So I just go straight to the screen and order and then just leave. I do not leave them tips anymore. I felt like they don’t even deserve tips. Sorry. Now I found out there was one on federal. Which is 35 min drive from my house. So I decided to go there. It was amazing. I walked in and both employees are friendly and they said hi and smiled and welcomed me. They actually chatted while these two locations act like customers got a disease and should not be talking to customers. I seen some reviews about it and I am in The same boat!!! Even the manager who said she is the manager who is rude and did not even acknowledge me or say anything. She seems like she was in bad mood. She needs to be retrained as a manager the one on eagle road. I would love to go to federal way in Boise but why should I when eagle road is a lot closer to me. Federal way is the best so keep it up federal way crumbl!!!!! Franklin and eagle…. Do better. Change your attitudes. Or maybe just get a whole new team for these two
Atmosphere: 1
Food: 5
Service: 1
Mikilia Cox
Love these cookies! ? so happy they have a different menu every week!
Atmosphere: 5
Food: 5
Service: 5
kinlee beard
I love Crumbl!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip and Sugar Cookies
iAmTrippyBoi
hella fire
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip and Sugar Cookies, Four Pack Cookie Sampler, Mix Cookies, Raspberry Cheesecake Funfetti Chilled Sugar and Biscoff Cookies
Jaylene W
so far
Atmosphere: 5
Food: 5
Service: 5
Nora Ann Avenue
Absolute worst service!! Ordered a large box with a note & sticker & no one knew who sent them. When called I had the unfortunate experience of talking to Bailey who was awful! No apology, no rectifying & tried to tell me her manager packed the order an hour before I even ordered! How does that work!? EXTREMELY disappointed! Gift was ruined because no one knew who sent it to them!! Worst customer service EVER!! Will never be back to this location!
The new minis are perfect!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip and Sugar Cookies
GreatDietary restrictions: Nope!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip and Sugar Cookies
Don’t get me wrong the cookies are amazing. I thought it was just me but it is definitely not me. When I went to this location and Franklin location. They all act like they don’t want me to be there. Every time I walk in. There is no smiles. No hi. No greetings nothing. I have made a few complaints about these two locations. Seems to be the same. Seems like the employees are not being talked to. I have to bite my tongue every time I walk in. So I just go straight to the screen and order and then just leave. I do not leave them tips anymore. I felt like they don’t even deserve tips. Sorry. Now I found out there was one on federal. Which is 35 min drive from my house. So I decided to go there. It was amazing. I walked in and both employees are friendly and they said hi and smiled and welcomed me. They actually chatted while these two locations act like customers got a disease and should not be talking to customers. I seen some reviews about it and I am in The same boat!!! Even the manager who said she is the manager who is rude and did not even acknowledge me or say anything. She seems like she was in bad mood. She needs to be retrained as a manager the one on eagle road. I would love to go to federal way in Boise but why should I when eagle road is a lot closer to me. Federal way is the best so keep it up federal way crumbl!!!!! Franklin and eagle…. Do better. Change your attitudes. Or maybe just get a whole new team for these two
Atmosphere: 1
Food: 5
Service: 1
Love these cookies! ? so happy they have a different menu every week!
Atmosphere: 5
Food: 5
Service: 5
I love Crumbl!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip and Sugar Cookies
hella fire
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip and Sugar Cookies, Four Pack Cookie Sampler, Mix Cookies, Raspberry Cheesecake Funfetti Chilled Sugar and Biscoff Cookies
so far
Atmosphere: 5
Food: 5
Service: 5
Absolute worst service!! Ordered a large box with a note & sticker & no one knew who sent them. When called I had the unfortunate experience of talking to Bailey who was awful! No apology, no rectifying & tried to tell me her manager packed the order an hour before I even ordered! How does that work!? EXTREMELY disappointed! Gift was ruined because no one knew who sent it to them!! Worst customer service EVER!! Will never be back to this location!
Service: 1
sooooooooo yummmmmmmmy!!!!!!!!!!!!!!!!!!!!!!!!!
Atmosphere: 5
Food: 5
Service: 5
The BEST cookies!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Yummy!?
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Cinnamon Roll
Service needs to be better. The staff doesn’t seem to care and doesn’t bother to communicate.
Atmosphere: 4
Food: 5
Service: 2
The cookies are always on point. Such a great treat!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Roll, Chocolate Chip Cookie Dough
Cookies are always soft and very flavorful. Love the variety
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry Crumble Cake, Chocolate Chip Cookie Dough, Party Box of Cookies
Very delicious, and addicting?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip and Sugar Cookies