Everything is great except for the lack of drink in my iced beverage. :( not sure why ordering an iced drink means you get a cup of ice each time - we still pay full price?
Atmosphere: 5
Food: 5
Service: 5
Misa A.
TL;DR: Went through the drive through to pick up my mobile order and the second the barista handed me my drink she turned around and slammed the drive through window shut behind her back before I could even ask for straws. What absolutely absurd, abhorrent behavior. Do you also kick puppies in your free time?
What happened: I pulled up to the drive through window to inform them through the speakerphone that I was picking up a mobile through the drive through. They said "we have it, come on up". As I pulled up to the window, the barista opened the window and prepared to give me the drink. I took the first drink, but as I took it, the barista looked at me with a dirty look. She curled up her lips in a fake smile, dropped the smile the second she turned to get the other drink, and proceeded to hand me the second drink. The millisecond her hand reached back behind the drive through windows, she instantly turned her back to me, and shut the windows with her hands behind her back. I tried to speak through the windows that I had wanted straws and was blatantly ignored. Who turns away from the window and shuts the doors with their hands behind their back? That can't be comfortable.
I completely understand having a bad day. I completely understanding not wanting to work but having to anyways. But YOU chose to work in a customer facing role. YOU chose to show up for your shift. That means regardless of what you have going on in your personal or work life, for those 5 seconds that you greet the customer, none of that matters. Why is it now my job to have a bad day too, because you were having one? Why is it your new job to spread anger instead of joy?
I've never seen such surprising behavior before, ESPECIALLY from a Starbucks barista. As a customer for 15+ years, I've yet to experience such sad customer service etiquette. Absolutely disgusting. And you better believe I am asking for a refund for this behavior.
Atmosphere: 1
Food: 1
Service: 1
Kathi Hanifen
Love Starbucks. What else is there to say.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Danish, Drip Coffee
Brian Stover
Employees are unhappy! Were did the Starbucks happy positive exerience go? I recently heard a podcaster reference the old Starbucks expereience in reference to the happy place to go.
Parking: Hard to get in and out of parking spots
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Drip Coffee
Gus Villines
Fast and efficient service. Great coffee! Short walk from MyPlace hotel. Will definitely go back to this Starbucks when visiting Meridian again in the future.
Atmosphere: 5
Service: 5
Recommended dishes: Drip Coffee
Eddie Chaos
Love this place!
Atmosphere: 5
Food: 5
Service: 5
Heather Storch
Very expensive
Service: 5
Courtney Hafer
I only go to this location because it's close to my work, but whenever I get a drink here it makes me want to stop drinking Starbucks. I get the same drink at every location and this one will make it so bad I just have to throw it away!
Atmosphere: 3
Food: 2
Service: 3
Dixie Torres
Ordered a venti cappuccino and was given a venti cup of foam. I told the cashier my cup was less than half full of actual coffee and she responded with well that's a cappuccino rather than try to help make it right. Terrible way to handle that and even worse customer service from her. Way to be argumentative.
Food: 1
Service: 2
Rachel Merrell
I am hearing impaired/selectively mute, and I work near this Starbucks. I've been coming in pretty regularly on my lunch break, and every time that I come in, the staff are always so nice and accommodating! Today, when I was ordering, I forgot to say whether I wanted a hot or cold drink, so the man who was taking my order kindly held up a hot drink cup, and a cold drink cup instead of asking me verbally. Every time I come in, they sign "thank you" to me as well! And they don't seem to be annoyed by me having to dictate my order with the notes app on my phone!
10/10 service each time, and I always look forward to my lunch break because of the staff here!
We didn't order food, but our coffee was tasty... nothing to write home about. The service was not friendly or rude, just did the basics of taking our order and handing us a coffee. Atmosphere is kind of noisy... other customers around us were talking loudly on their phone inside the shop which made it a bit distracting for us trying to have our own conversation. Not really Starbucks' fault, just acknowledging there is no shortage of inconsiderate people in the world.
Atmosphere: 3
Food: 4
Service: 3
Rhonda Donat
I love Starbucks, and their service is awesome. Wonderful employees.
Parking: Espresso is fabulous here. And if you ask for a dry cappuccino, you actually get a dry cappuccino.
Atmosphere: 5
Food: 5
Service: 5
Mirel Reyes
Service was friendly, coffee was good. It was an overall pleasant experience.
Atmosphere: 5
Food: 5
Service: 5
Beth Byce
The best coffee shop. The service is always quick and the baristas are always polite. The food they service is good for a quick bite. The drinks are always tasty and they have many options of what to have. I personally love the brown sugar shaken espresso!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg White & Roasted Red Pepper Egg Bites, Crispy Grilled Cheese on Sourdough, Spinach Feta & Egg White Wrap
Justin Sharp
The baristas that were working were serving others with a more personalized service. They brought them their drinks and food to the table. While we had to get ours from the counter.
Everything is great except for the lack of drink in my iced beverage. :( not sure why ordering an iced drink means you get a cup of ice each time - we still pay full price?
Atmosphere: 5
Food: 5
Service: 5
TL;DR: Went through the drive through to pick up my mobile order and the second the barista handed me my drink she turned around and slammed the drive through window shut behind her back before I could even ask for straws. What absolutely absurd, abhorrent behavior. Do you also kick puppies in your free time?
What happened: I pulled up to the drive through window to inform them through the speakerphone that I was picking up a mobile through the drive through. They said "we have it, come on up". As I pulled up to the window, the barista opened the window and prepared to give me the drink. I took the first drink, but as I took it, the barista looked at me with a dirty look. She curled up her lips in a fake smile, dropped the smile the second she turned to get the other drink, and proceeded to hand me the second drink. The millisecond her hand reached back behind the drive through windows, she instantly turned her back to me, and shut the windows with her hands behind her back. I tried to speak through the windows that I had wanted straws and was blatantly ignored. Who turns away from the window and shuts the doors with their hands behind their back? That can't be comfortable.
I completely understand having a bad day. I completely understanding not wanting to work but having to anyways. But YOU chose to work in a customer facing role. YOU chose to show up for your shift. That means regardless of what you have going on in your personal or work life, for those 5 seconds that you greet the customer, none of that matters. Why is it now my job to have a bad day too, because you were having one? Why is it your new job to spread anger instead of joy?
I've never seen such surprising behavior before, ESPECIALLY from a Starbucks barista. As a customer for 15+ years, I've yet to experience such sad customer service etiquette. Absolutely disgusting. And you better believe I am asking for a refund for this behavior.
Atmosphere: 1
Food: 1
Service: 1
Love Starbucks. What else is there to say.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Danish, Drip Coffee
Employees are unhappy! Were did the Starbucks happy positive exerience go? I recently heard a podcaster reference the old Starbucks expereience in reference to the happy place to go.
Parking: Hard to get in and out of parking spots
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Drip Coffee
Fast and efficient service. Great coffee! Short walk from MyPlace hotel. Will definitely go back to this Starbucks when visiting Meridian again in the future.
Atmosphere: 5
Service: 5
Recommended dishes: Drip Coffee
Love this place!
Atmosphere: 5
Food: 5
Service: 5
Very expensive
Service: 5
I only go to this location because it's close to my work, but whenever I get a drink here it makes me want to stop drinking Starbucks. I get the same drink at every location and this one will make it so bad I just have to throw it away!
Atmosphere: 3
Food: 2
Service: 3
Ordered a venti cappuccino and was given a venti cup of foam. I told the cashier my cup was less than half full of actual coffee and she responded with well that's a cappuccino rather than try to help make it right.
Terrible way to handle that and even worse customer service from her. Way to be argumentative.
Food: 1
Service: 2
I am hearing impaired/selectively mute, and I work near this Starbucks. I've been coming in pretty regularly on my lunch break, and every time that I come in, the staff are always so nice and accommodating!
Today, when I was ordering, I forgot to say whether I wanted a hot or cold drink, so the man who was taking my order kindly held up a hot drink cup, and a cold drink cup instead of asking me verbally.
Every time I come in, they sign "thank you" to me as well! And they don't seem to be annoyed by me having to dictate my order with the notes app on my phone!
10/10 service each time, and I always look forward to my lunch break because of the staff here!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Danish
Restaurantji Recommends
We didn't order food, but our coffee was tasty... nothing to write home about. The service was not friendly or rude, just did the basics of taking our order and handing us a coffee. Atmosphere is kind of noisy... other customers around us were talking loudly on their phone inside the shop which made it a bit distracting for us trying to have our own conversation. Not really Starbucks' fault, just acknowledging there is no shortage of inconsiderate people in the world.
Atmosphere: 3
Food: 4
Service: 3
I love Starbucks, and their service is awesome. Wonderful employees.
Parking: Espresso is fabulous here. And if you ask for a dry cappuccino, you actually get a dry cappuccino.
Atmosphere: 5
Food: 5
Service: 5
Service was friendly, coffee was good. It was an overall pleasant experience.
Atmosphere: 5
Food: 5
Service: 5
The best coffee shop. The service is always quick and the baristas are always polite. The food they service is good for a quick bite. The drinks are always tasty and they have many options of what to have. I personally love the brown sugar shaken espresso!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg White & Roasted Red Pepper Egg Bites, Crispy Grilled Cheese on Sourdough, Spinach Feta & Egg White Wrap
The baristas that were working were serving others with a more personalized service. They brought them their drinks and food to the table. While we had to get ours from the counter.
Atmosphere: 4
Food: 5
Service: 3
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