The Works Deli & Grill

147 Jefferson Ave, Pocatello
(208) 904-3784

Recent Reviews

Megan Larsen

It was our first time trying this place. We were driving home from a trip to Yellowstone and stopped in Pocatello for lunch. We were in the mood for some sandwiches and this place sounded great. It didn’t disappoint. The employees were nice and really helpful, giving us good recommendations since we had never been here before. The sandwiches we ordered were delicious. We will definitely be back next time we are passing through.

Atmosphere: 5

Food: 5

Service: 5

Megan L.

It was our first time trying this place. We were driving home from a trip to Yellowstone and stopped in Pocatello for lunch. We were in the mood for some sandwiches and this place sounded great. It didn't disappoint. The employees were nice and really helpful, giving us good recommendations since we had never been here before. The sandwiches we ordered were delicious. We will definitely be back next time we are passing through.

Caden Hancock

Probably the worst Cheese steak I have ever had. Super dry and burnt, not a single onion or pepper on the sandwich. Cannot in good conscience recommend.

Atmosphere: 1

Food: 1

Service: 1

Amy Dominguez

It was some of the best cold and warm sandwiches we have had in a long time. Thank you.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Works

Rocky G.

The food is really good, I have absolutely nothing bad to say about it whatsoever except it's not worth the price. However, the customer service was awful. The girl who took our order was very nice and very patient but it's way too loud in the restaurant itself so we couldn't hear her at all. The girl who rang us up was also very nice and I enjoyed her help, also very patient. The manager though was very rude, very impatient and was just all around had a very nasty attitude. She kept rolling her eyes, glaring and sighing very loudly and it was making me very anxious while making my sandwich. And she cut the sandwiches wrong.

Gabriel Rodriguez

Food is great as always, but very very disappointed with the customer service. Although we were the only customers there, they made us feel like we were inconveniencing them and made the ordering process extra confusing. Will stick to ordering online, but hopefully employees can be trained on how to be professional.

Atmosphere: 1

Food: 5

Service: 1

Ignacio Rodríguez

Subway is better. The pictures speak for themselves. The staff was extremely friendly and polite. The place is clean and tidy, and we got the food fairly quickly.The bread was dry and flavorless, the meatballs were also dry. The toppings were okay I guess. Maybe I should have ordered something different.

Atmosphere: 3

Food: 2

Service: 5

Nolan Thorpe

Love the decor, service and especially the food. I love everything on the menu, but the Works sandwich is king!

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Cottage Fries, Wings, Works

Jennifer Nicholls

The sandwiches are bomb!!!!!

Atmosphere: 5

Food: 5

Service: 5

Brock Guerrero

I’ve always loved this place! But over the last couple years there’s been a few times I have left upset about the service. There’s one employee in particular, the older Hispanic lady that been working there. Every time she makes my sandwich’s she’s very rude and unpleasant. Today she was being rude over her messing up my order like it was my fault she didn’t listen to what I asked for or even asked to double check. Every time I’ve been there while she’s working, her attitude sucks and she acts like she hates her job so bad she takes it out on everybody she serves food to. I know I won’t be having her make my sandwiches whenever I come back. Hopefully she finds her happiness and learns to smile again.

Atmosphere: 3

Food: 4

Service: 2

Recommended dishes: Cottage Fries, Italian, Works

Ken Curtis

Good sub

Atmosphere: 5

Food: 5

Service: 5

William Underwood

Long subs for new years and appetizers. Awesome

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Sidewinder Fries, Fried Mushrooms, Fried Pickles, Super

Max Dolar

The food is excellent and affordable. Lots of options for sides too. I'd eat here everyday if I could!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Cottage Fries

Melina Frankos

I love the works and I have been going here since I was a kid. Recently, the service has been terrible. I don’t know what happened and I am sad that they don’t hold it to the same standard. several times I’ve had incorrect orders, and the staff has been horribly rude. Acting like, if you let them know, the order was made incorrectly that you were inconveniencing them.

Atmosphere: 1

Food: 3

Service: 1

Joe C

Good sandwiches, some good daily specials as well. I've been here a few times and never been disappointed. Cottage fries are really good. Brother says sidewinder ones are too, I have yet to try those mainly because i know the cottage fries are so good. The meat and cheese is cut fresh when you order. Bread fresh daily. I've been living out of state for a long number of years and remember coming here when they were located across from what is now WinCo (used to be an Albertsons). I think the place they used to be is a batteries plus now. Anyway it's as good as I remember (from like 1999 or 2000 somewhere in that time) and it's locally owned, even better.

Atmosphere: 3

Food: 5

Service: 5

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