Taco Bell

Name: Taco Bell
Address: 6463 W Pointe Pkwy, Post Falls, Idaho, 83854, US
Telephone: (208) 981-0018
Price range: $
Rating: 1.9

$ • Fast Food

Hours:
6463 W Pointe Pkwy, Post Falls
(208) 981-0018

About Taco Bell

Taco Bell is a fast-food restaurant that offers a variety of familiar meals, including the Beefy Five Layer Box and Crunchwrap. Customers appreciate the location's convenient drive-thru and mobile app ordering options, which often result in accurate orders and friendly service, especially during the day shift. Many reviewers mention that their orders are usually correct, and staff are polite and helpful, providing good service and even replacing drinks if needed.

However, experiences can vary, especially during late-night hours. Some customers report issues with order accuracy, such as missing items or incorrect meals. Several reviews highlight problems with delivery orders, where items like sauce packets or entire meals are forgotten or missing, making the food difficult to enjoy without sauce. One customer shared frustration that a delivery order was acknowledged but only the drink was received, leaving them very hungry.

Customer service issues are also noted, particularly with staff or managers who are unhelpful or rude. One reviewer described a negative interaction with a shift manager who refused to fix missing items and was dismissive, though the main manager later made things right with a compensation and apology. Another customer expressed dissatisfaction with the overall service and management, citing unprofessional behavior and poor communication, but acknowledged that the main manager's efforts to resolve problems were appreciated.

Overall, Taco Bell can be a good option for quick meals with friendly daytime service, but late-night visits and delivery experiences may sometimes be disappointing. The restaurant appears to be working on training and improving customer service to better meet expectations.