Burger Restaurants near Rigby

“I go to this Wendy’s quite often since I enjoy the food and it’s quick and easy. Often I go here either during my lunch break or for dinner sometimes. I find that often times during the day there’s not to much of a wait however the evenings it does tend to get busier and unfortunately when there is a rush at this location I do find that more errors tend to occur, as well as sometimes there being problems with the kiosk machines occasionally glitching or having problems processing transactions. Most recently when I came in to this Wendy’s for a quick evening meal, I placed my order on a kiosk and sat down, I patiently waited and had noticed that on the front monitor it said my order was ready so walked up and didn’t see an order ready yet so I stood for a moment then figured maybe they put it up early seeing as they hadn’t verbally called out the name of the order so I sat back down and waited, suddenly I noticed my order name wasn’t even on the screen anymore a few moments later an employee asked if was missing an order, I told her I was and asked if it ••••, I said no that’s not mine then she casually went back to the front counter, and at that point waited around for another couple of minutes and decided screw it and left. To avoid this situation repeating itself I would suggest closer attention to orders and customer care as well as either having the employee handling the order make sure that the right customer is getting the correct order when the order is called and/or having a way to a form of digital receipt when using a kiosk to order food. As well as having at least one staff member pay close attention to the dining area and checking up on customers especially if someone come in and looks like they have been waiting for an extended period of time.“

“Colton Smith was so kind! He listened to my unimaginable graduation story on Thursday after graduating from BYU-IDAHO. Then to top it off, he bought me ice cream! It was waiting for me after I walked out of the restroom, before continuing our long journey home.

Colton, you will make an amazing husband and father. Thank you for listening and validating my feelings.“

“Great customer service. A girl named Zoe started doing a backflip while holding my blizzard with a girl name cyndel alongside her doing a frontflip! It was amazing. 10/10. I knew you to flip the blizzard but i didnt know they train their workers to do flips too! The server zoe was very nonchalant and mysterious. The server cyndel was shaking her dreads. 10/10 service would recommend.“

“Excellent burgers, way better then Five Guys“