This isn't the first time, and it happens at other locations but is it me or are they not putting in enough caramel in coffee or they completely leave out the caramel all together. Went to Starbucks and they get it right all the time. What's happening Dunkin?
Atmosphere: 4
Food: 3
Service: 4
Maria Tulba
Great place to start the morning ❤️
Atmosphere: 5
Food: 5
Service: 5
Biswajit Mohapatra
Very good customer service
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Dunkin' Refreshers
Karen Y Conejo
They always close early. The other night I was at the drive-through around 845 and they did not answer. I also went in person tonight at 8:00 and they told me after 5 min I sat down that they Lock the doors at 8:00pm. This is no where online. Bummer.
Syl
I have been a member with them for many years. I accumulated over 8000 reward points and they have the audacity to not update their app to accommodate Android phones unless it's a s10 and higher. I Lost all my points, spoke to corporate office, person i spoke to was incredibly unfriendly and very unsympathetic about my situation. I was told to purchase a new phone. I will definitely file a formal complaint with the better business bureau.
Atmosphere: 3
Food: 1
Service: 1
Samuel Pendry
I ordered door dash from them and my doughnuts were entirely wrong not a single doughnut I ordered was in the box. Then I called to complain and the man on the phone just said so what do you want us to do about it, take it up with DoorDash. But the doughnuts come in a sealed box so the dasher had no way of knowing it was incorrect.
Atmosphere: 1
Food: 1
Service: 1
Odette T
DISGUSTING. Just ordered coffee for a group of people and all the drinks smell like the woman's perfume. The cups and papergoods. How much perfume does one need to wear in order for that to transfer from one's body & clothes to customers' orders? Did she spray perfume while standing at the register? It's unbearable to mix chemicals & perfume around food items. This is not servsafe. Please tell your blonde employee to get organized. Please.
Elizabeth Sanchez
not a coffee drinker however Chai Latte is a favorite. I've had Chai from many Dunkin locations and this location is my least favorite. TOO water base, very thin.
Food: 2
Service: 4
Travis Landin
It really is a toss up whether you'll get what you ordered or not. The friendliness of the staff has improved leaps and bounds from when they first opened. There is still room for improvement though. But you still can't order light ice or extra napkins or "add bacon" or anything. They'll never acknowledge those special requests despite them being on the receipt ticket. Attention to detail is a '.5' star. Definitely recommend checking everything in the bag before driving off.
Atmosphere: 3
Food: 2
Service: 1
Leslie Huerta
Orders hot chocolate thru Uber eats and they gave me watery chocolate water
This place used to be decent, now all we get is burnt coffee and messed up orders.
Atmosphere: 2
Food: 1
Service: 3
Ramon J
You guys are foul for giving us that as a brisket scramble. One piece and a spoon of eggs all hash brown amh
Atmosphere: 2
Food: 1
Service: 3
Jessica Miranda
Very nice spot . Great staff . Coffee always fresh .
Atmosphere: 5
Food: 5
Service: 5
Mark Fisher
They need to update their equipment in the drive-thru. Or the person on the other end can't hear. I don't have time for that. I'll never go there again
Service: 1
Debbie Feller
I wasn’t a fan of Dunkin coming from Las Vegas back home to here but now I am a big fan now I see why there’s so many of them that taste great. The service is always good and the most important thing is that when you order the same thing you get exactly the same thing as last time.
This isn't the first time, and it happens at other locations but is it me or are they not putting in enough caramel in coffee or they completely leave out the caramel all together. Went to Starbucks and they get it right all the time. What's happening Dunkin?
Atmosphere: 4
Food: 3
Service: 4
Great place to start the morning ❤️
Atmosphere: 5
Food: 5
Service: 5
Very good customer service
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Dunkin' Refreshers
They always close early. The other night I was at the drive-through around 845 and they did not answer. I also went in person tonight at 8:00 and they told me after 5 min I sat down that they Lock the doors at 8:00pm. This is no where online. Bummer.
I have been a member with them for many years. I accumulated over 8000 reward points and they have the audacity to not update their app to accommodate Android phones unless it's a s10 and higher. I Lost all my points, spoke to corporate office, person i spoke to was incredibly unfriendly and very unsympathetic about my situation. I was told to purchase a new phone. I will definitely file a formal complaint with the better business bureau.
Atmosphere: 3
Food: 1
Service: 1
I ordered door dash from them and my doughnuts were entirely wrong not a single doughnut I ordered was in the box. Then I called to complain and the man on the phone just said so what do you want us to do about it, take it up with DoorDash. But the doughnuts come in a sealed box so the dasher had no way of knowing it was incorrect.
Atmosphere: 1
Food: 1
Service: 1
DISGUSTING. Just ordered coffee for a group of people and all the drinks smell like the woman's perfume. The cups and papergoods. How much perfume does one need to wear in order for that to transfer from one's body & clothes to customers' orders? Did she spray perfume while standing at the register? It's unbearable to mix chemicals & perfume around food items. This is not servsafe. Please tell your blonde employee to get organized. Please.
not a coffee drinker however Chai Latte is a favorite. I've had Chai from many Dunkin locations and this location is my least favorite. TOO water base, very thin.
Food: 2
Service: 4
It really is a toss up whether you'll get what you ordered or not. The friendliness of the staff has improved leaps and bounds from when they first opened. There is still room for improvement though. But you still can't order light ice or extra napkins or "add bacon" or anything. They'll never acknowledge those special requests despite them being on the receipt ticket. Attention to detail is a '.5' star. Definitely recommend checking everything in the bag before driving off.
Atmosphere: 3
Food: 2
Service: 1
Orders hot chocolate thru Uber eats and they gave me watery chocolate water
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This place used to be decent, now all we get is burnt coffee and messed up orders.
Atmosphere: 2
Food: 1
Service: 3
You guys are foul for giving us that as a brisket scramble. One piece and a spoon of eggs all hash brown amh
Atmosphere: 2
Food: 1
Service: 3
Very nice spot . Great staff . Coffee always fresh .
Atmosphere: 5
Food: 5
Service: 5
They need to update their equipment in the drive-thru. Or the person on the other end can't hear. I don't have time for that. I'll never go there again
Service: 1
I wasn’t a fan of Dunkin coming from Las Vegas back home to here but now I am a big fan now I see why there’s so many of them that taste great. The service is always good and the most important thing is that when you order the same thing you get exactly the same thing as last time.
Atmosphere: 5
Food: 5
Service: 5
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