Starbucks Coffee Company

$ • Coffee Shops

Hours:
790a S Randall Rd, Algonquin
(847) 458-0669

About Starbucks

This Starbucks Coffee Company location has amazing energy and a really chill atmosphere. The staff is usually friendly, creating a really friendly vibe where baristas are laughing and smiling together. Drinks are always delicious. However, service can be inconsistent. Some customers report rude and insulting staff with the poorest customer service, including slamming the drive-through window shut and lecturing customers about mistakes. Others mention slow service, taking 20 minutes to fill one coffee cup order due to a slow drive-thru. There are also complaints about hot lattes only being filled halfway despite paying $6. Despite these issues, many customers love the store for its nice people, and recommend going inside to get a drink.

Customers' Favorites

Starbucks Reviews

3.5
158 ratings
Restaurantji Rating
5
51%
4
5%
3
11%
2
7%
1
26%
Food
4.0
Atmosphere
3.9
Service
3.5

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Restaurantji Rating

There’s a reason this Starbucks is rated only two stars & the one on the east side of Algonquin is rated 4 1/2 stars. The OTHER Starbucks’s is top notch compared to this one ! Everyone from the top management to the baristas are kind, friendly, caring and efficient. I’ve never had an attitude from any of them no matter how complicated my beverage order is. They keep the place clean and safe also. Unfortunately, this Starbucks in Algonquin on Randall by Kohl’s has some...read full review

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Hours

Monday 5AM - 8PM
Tuesday 5AM - 8PM
Wednesday 5AM - 8PM
Thursday 5AM - 8PM
Friday 5AM - 8PM
Saturday 5AM - 8PM
Sunday 5AM - 8PM
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