Cookie Factory Bakery

202 Alton Square, Alton
(618) 462-5731

Recent Reviews

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Shelby Iris

Chocolate Chip Munchies bags are a must! The cookie dough brownies are to die for! Owner and staff very helpful!!!

Nick Kinder

GREAT things happening at the new location! The mini cheesecakes and everything on the breakfast menu are by far my favorite!

Becki Stilts Wendle

Very disappointed when I went for a visit to the new location. The cookies that were decorated looked like a 2 yr old child decorated them and the icing was so dry it was cracking. My expectations are a little higher than this when I'm paying $7 for a single cookie.

Justa Name

The cookies were on point. Soft, fresh and delicious.

Atmosphere: 5

Food: 5

Service: 5

Randi Sholar

Excellent service, amazing cookies, and the best cookie cake ever! Do yourself a favor and get the s'mores bar! ?

Debbie Ingles

We love it

Atmosphere: 5

Food: 5

Service: 5

Alexis B

Cookie factory has always been good! New or old owner but the new hours (always closing at 6, even on weekends) was super disappointing and unexpected. We tried to visit after eating Oglas and it was 6:32 and someone was walking away and we walked up and it was obvious they had been closed for a while. They missed out of 2 sales just then so I bet its way more than that. I wish that they would open longer just on the weekends.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Munchie Bag

Erica Harris

Staff listened to my vision & made exactly what I was looking for. Cookie was delicious, fresh, and amazingly prepared. Affordable prices and served with a smile.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Birthday Cake

Rebekah Moore

The price went up and the quality went down. Great decorations but skimpy on the icing and thin, undercooked sheet cookie. Very disappointed.

Atmosphere: 3

Food: 1

Service: 3

Natalie Emmons

Always great cookies.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Munchie Bag

Kev B.

Always wonderful.

Atmosphere: 5

Food: 5

Service: 5

Kevin Burton

Always wonderful.

Atmosphere: 5

Food: 5

Service: 5

A Cr

We love The Cookie Factory! With that said, the quality of the cookies is declining. My personal fave is the chocolate chip with pecan, but they are so thin and sparce. Same goes for my hubby's fave the munchie bag. One of the few places from the 80s left in the mall. We go twice a month, I want to love it again.

Atmosphere: 4

Food: 2

Service: 4

Recommended dishes: Munchie Bag

Brian Woods

Picked up cookies in a bag and they were great.

Atmosphere: 4

Food: 5

Service: 5

Princess Xen

Will always love it

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