Fazoli's
210 Homer M Adams Pkwy, Alton
(618) 465-4731
Recent Reviews
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I was disappointed. Back years ago it was good. I went in to get 2 bread sticks and they were overbaked . I asked the kid taking my order to give me ones that were fresh and not overbaked he looked in a daze . I got overbaked ones . Then he had the nerve to ask for a tip . On a $1.65 order ? And he didn't get fresh ones . No tip . Not on $1.65 order that he walked 5 steps to put 2 bread sticks in a bag . Fazolis get your act together !!
Atmosphere: 3
Food: 2
Most underrated quick service chain in town. Staff were amazing. For the price the food was outstanding.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lunch Special
It's been four years since my last visit to Fazoli's. So I decided to come back to celebrate, National Spaghetti Day on the 4th of January. Since my last visit, I've learned the Fazoli's is a franchise and is black and woman owned.
To celebrate Spaghetti Day, I went with a Marinara and Meat Sauce. However, the kid in me really wanted the Meatballs. The portion was a hearty size and was more than enough. It came with a side of Breadsticks. They were the perfect accompaniment.
The young man working as a cashier was very professional and friendly. My food runner was equally friendly and when I finished my meal and was still sitting at the table, she offered to take the empty dishes away. If you are dining in, they use real plates and flatware. That's a nice touch.
I went at lunchtime and was surprised how busy and full the dining room was. I was also surprised to see diners leaving a couple of dollars on the table as they left. I wonder if the food runner gets all of them or if they split them with all on duty.
I'll be back and I wont wait four years or a for pasta holiday.
When: January 4, 2026
Why: National Spaghetti Day
Atmosphere: 3
Food: 4
Service: 4
The food was served hot. Our waiter, Cayden, checked in our well-being several times as well as cleaning away our dirty dishes promptly. The atmosphere was friendly and showed a strong willingness to serve us, which they did.
Atmosphere: 5
Food: 5
Service: 5
Cayden was the best!!!
Atmosphere: 5
Food: 5
Service: 5
Food always fresh . Hot . Staff are really nice. Definitely would recommend. And I and my family will keep going back
Atmosphere: 4
Food: 5
Service: 4
No bread sticks, straw wrappers stuck between table and walls, tables dirty or broke. Haven't gone there in a week or so and same tables saying do not use. Not hardly any people in there but couldn't hardly find a clean table.. girl coming out getting dishes but wasn't wiping tables off..
Atmosphere: 2
Food: 3
Service: 3
It was so yummy, as always! Staff was delightful, and they helped make it a wonderful Father's Day celebration for us!
Atmosphere: 5
Food: 5
Service: 5
My daughter waited 10 minutes for a double slice of pizza. The bottom was done but the top was raw dough. I called to tell them and they just said thanks and hung up. We won’t be getting food here again. Check for raw pizza dough before eating.
shaina is super sweet and attentive !
Restaurantji Recommends
Gavin was very helpful, patient, knowledgeable and kind!
Gavin provided great customer service and very friendly.
Shaina is so nice and helpful, give this gal a raise.
Garvin was great ! I’d return again because of his pleasant and efficient customer service.
Gavin was very polite and helpful.
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