Jack In The Box

1649 Washington Ave, Alton
(618) 465-0093

Recent Reviews

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Darren Van Frankenstein

This place is hit or miss, just like all the Jack in the boxes in our area. No matter what you order through the drive-thru, you'll be lucky if you get home with it. Better check your bag. It wasn't that great before COVID, but now, just like other fast food restaurants nobody cares about their job whatsoever. If you'll fill out an application, they'll take you. I can't really complain about the food, it is pretty good for what it is if you like Jack in the box, but just make sure you check your bag and your product to make sure you got what you paid for

Atmosphere: 1

Food: 3

Service: 3

A'Keirah

never get my order right & the girl with the tattoos everywhere including her face is so rude!!! how is this place still open??

Alvin Khuong

Whoever they have working at does not know what theyre doing. Order said ready at 9:50 and waited in the drive thru for over an hour to get the food. There were 6-7 cars backed up to the street. And when you wait at their designated drive-thru waiting area, they tell you to go back to the drive-thru just to wait. Please have signs up posted saying drive-thru at night only.

Atmosphere: 1

Food: 1

Service: 1

Kay Kayy

I drove 30 minutes away to this location from St. Louis at about 1am. There was 2 cars infront of me, they took their orders then told me to hold, after waiting for 10 minutes at the speaker she tells me the system froze she can’t take my order. How is the system froze but you have to ring out the customers in front of me ? Very frustrating considering the time and how long it took me to get here.

Atmosphere: 1

Service: 1

robert flye

Worst jack in the box on earth..ordered 2 tacos and some loaded fries in drive thru..no one in front of us took five minutes at the speaker before they even acknowledged we were there then we pull around and 20 more minutes for the 3 items we ordered..heres the cherry on top..they only put cheese on the bacon loaded froes nothing else and it was a dollop the size of a quarter...we will not go here ever again

Atmosphere: 1

Food: 1

Service: 1

Christina Goodwin

Tacos were cold and hard but the guy that waited on me at the window was very nice

Atmosphere: 3

Food: 3

Service: 4

Sandy L

Poor service, cold food. I won't be back. Do better. No work ethic period. Management needs to clean house. Place is filthy

Chase

Alton got the worst fast food around. Yall as disgusting and charging for this slop is criminal

Atmosphere: 1

Food: 1

Service: 1

Emily Tedford

Tonight we ordered some tacos and a burger. The buns on the burger were extremely soggy, almost dripping. The tacos had so much hot sauce on them, the bag they were in was falling apart.

Atmosphere: 1

Food: 1

Service: 1

Josiah Fones

Went threw drive threw got a ultimate cheese burger meal it was 13.65 damn they went up gave the windo guy 23.70 got 9.00 back i told him I needed another 1$ back and he basically called me a lier so it was almost 15$ for a meal never going back there !

Atmosphere: 3

Food: 4

Service: 1

Josh Hoy

Great food.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: French Fries, Chicken Sandwich, Two Tacos

Nicholas Busken

FYI the app no longer shows all the soda options if an establishment has the means for cherry coke it should be on the app as a selection. I also remember a time when you could place notes in the order if the selections are not fitting. I also remember a time when you could choose the type of ice. But no more & when I enquired at the speaker I was told to remind them at the window only to be told that they could not make the change & proceeded to hand me 2 different orders before handing me the soda in the flavor & with ice that I am allergic to. Fun times but I guess this is what service is reduced to for essential employees who are getting off work late and just trying to find a hot cheap meal on the way home.

Food: 1

Service: 1

Recommended dishes: Jumbo Jack, Sourdough Breakfast Sandwich Combo

Chancellor Stuby

Not welcoming when In to sit down workers had personal items all over the store I didn’t even sit i got my food to left

Atmosphere: 1

Food: 3

Service: 1

Dal Harrison

Jack n the box hit or miss this day was ok for both

Food: 4

Service: 4

Recommended dishes: Two Tacos

M R. T

Nothing huge but we ordered 30$worth of food and didn't get any napkins........ kinda sucks eating tacos in the car just to realize, no napkins. Great service otherwise!

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Supreme Sourdough Breakfast Sandwich Combo, Cluck Sandwich, Hash Brown, Two Tacos

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