Starbucks Coffee Company
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Starbucks Reviews
101 ratings
Share your opinion about Starbucks Coffee Company
Overall I like the store, I used to come here before taking the bus to work. Although they are decently slow, but they're usually super busy. Unless you're there around 6pm-close they're constantly swamped. The store manager is hardly there, I think I've seen her a total of 5 times. The staff used to be pretty good, I had a lot of good experiences, but there's a few new baristas that are borderline rude. Maybe because of busy hours? Not sure. Recently they've implemented this...read full review
Emilee deserves a raise. Amazing service.
I love this location. The entire staff has always provided me with phenomenal service and are always very friendly and upbeat whenever I visit!
Hours
| Monday | 5AM - 9PM |
| Tuesday | 5AM - 9PM |
| Wednesday | 5AM - 9PM |
| Thursday | 5AM - 9PM |
| Friday | 5AM - 9PM |
| Saturday | 5AM - 9PM |
| Sunday | 5AM - 9PM |
Based on the reviews, Starbucks Coffee Company in Alton offers a mix of experiences. Some customers find the service super slow, with waits over 30 minutes for a drink, and note the location seems under staffed, sometimes closing up at 4:00 p.m. daily. The drive through gets preferential service, making it take a rather long time for a two drink order. However, many reviews highlight amazing customer service. One little brunette girl with curly hair is always top notch, greeting customers with a smile and writing an uplifting/positive message on the cup. Another barista remade a drink without being asked, showing amazing customer service. Genuinely sweet ladies provided an absolutely amazing experience, making a mean frappacino. Despite some rude and condescending employees, the clean and inviting atmosphere and the kindness of specific staff members stand out.