Once Upon a Bagel
$ • BakeryAbout Once Upon a Bagel
Customers' Favorites
Everything Bagel with Chives Cream Cheese
Pastrami
Once Upon a Bagel Reviews
44 ratings
Share your opinion about Once Upon a Bagel
Best bagel spot in town.
The bagel shop seems to stay consistently busy! A great thing but their system is flawed. You go in, grab a number & they call that number for you to tell one staff your order. That one staff will begin working on your order & after they’re done, you pay at the register. However there were moments when the staff did not call out numbers & just said “next” or didn’t reference a number at all; then causing confusion & people to go out of order. I was skipped over at least...read full review
Excellent brisket! We'll order again for sure!
Hours
| Monday | Closed |
| Tuesday | 8AM - 6PM |
| Wednesday | 8AM - 6PM |
| Thursday | 8AM - 6PM |
| Friday | 8AM - 6PM |
| Saturday | 8AM - 4PM |
| Sunday | 8AM - 2PM |
Once Upon a Bagel is a popular and busy bagel shop known for its fresh, high-quality food. Customers consistently praise the great variety of offerings, including bagels, cream cheese, challah, rye bread, and deli items like pastrami and Mish mosh soup. The bagels are fresh and delicious, and the large serving sizes make the experience even better. The staff are friendly, helpful, and maintain a clean environment, contributing to a welcoming atmosphere. Many reviews highlight the store's organized service and the effort to provide freshly prepared food to order. The new Arlington Heights location is seen as a great addition, with some customers sharing their loyalty and appreciation for the staff, whom they consider like family. However, some mention a flaw in the busy system where customers are sometimes skipped or confused due to inconsistent calling of numbers or "next" announcements, which causes minor frustration. Despite this, the overall experience and food quality remain highly positive. With a reward program and affordable prices, Once Upon a Bagel continues to be a favorite deli for many, offering a great selection of bagels, breads, and deli foods in a friendly environment.