Poorly ran, have to repeat myself multiple times and the order is still wrong. Wait time, well ur just gonna sit there at the window until there done argueing with each other. Then after u guys made eye contact about 3 times then they will come to window and rush the proccess like they were busy / like there was a line infront or behind you, (You are the only one there) food was room tempature. This is the only dunkin within a 5 mile radius of me. And im now content to travel farther just so i dont need to deal with the incompetent idiots you guys hire. Ive seen high schoolers run a dunkin more professionally then YOU. Thank you for your time and hope you all have a great day.?
Atmosphere: 1
Food: 1
Service: 1
Zbigniew Merchut
The worst DD I've ever been to. Laziness and closing at 5pm when it should be open until 9pm. I will never be here again.
Atmosphere: 1
Food: 1
Service: 1
Joy Orellana
This is the second time I go through drive thru and order a chai latte and it taste like nothing and when I call no one answers or wants u to leave a message but the crazy part is always heading to work when I go ? so
Chixago Xoxo
Some things are meant to be made fresh, not reheated.
Atmosphere: 3
Food: 1
Service: 2
America
Rude male Indian manager!
Atmosphere: 1
Food: 1
Service: 1
JTV REVIEWS
Third time there this week. Third time they mess up my order. The people that used to work there were fine it seems like they have new management and the people working the window I have no idea what is going on. They get the order right on the order screen they ring it up correctly it's not correct on the receipt but what they give me is not what I paid for or ask for.
Atmosphere: 1
Food: 1
Service: 1
Tom
Went to the drive-through on Saturday. No one answers. Someone maybe the staff is inside but doors are locked1 hour before the closing time. Nope, will not come
Atmosphere: 1
Food: 3
Service: 1
Carlos Munoz
Haven't had an issue with our food like the rest. We order coffee and chocolate long johns... not a difficult order. Yet the *same* drive-through lady every single time is rude, slow, and gets the order wrong. I'd understand if they were busy, but we go outside of peak hours. I'm sure she's a good worker, but it's clear that there's a language barrier, and this location has several other employees who can help at the intercom.
Got wake up wraps and the eggs were green in the middle. Wasn't sure if they were moldy or overcooked.
Food: 1
Service: 3
Fernan Vargas
Product is fine but the girls at the window
Atmosphere: 4
Food: 4
Service: 1
Jon Williams
Good coffee and chocolate frosted
Atmosphere: 5
Food: 5
Service: 5
King Lord
Doughnuts seemed a little stale I have had
Atmosphere: 4
Food: 3
Service: 3
Arianna Bustamante
worst DD in the area. I went to the drive thru and I had to repeat million times my order which was just an iced coffee with oat milk and mini bagels, literally two things nothing hard. I wanted the mini bagels plain and the lady keep saying ‘oh you want everything’ I was like I said 2 times I want them PLAIN. Then I pulled up to the window and guess what :) they gave me my whole order wrong smh. The coffee doesn’t have oat milk as I ordered and the bagels are everything not plain …
Poorly ran, have to repeat myself multiple times and the order is still wrong. Wait time, well ur just gonna sit there at the window until there done argueing with each other. Then after u guys made eye contact about 3 times then they will come to window and rush the proccess like they were busy / like there was a line infront or behind you, (You are the only one there) food was room tempature. This is the only dunkin within a 5 mile radius of me. And im now content to travel farther just so i dont need to deal with the incompetent idiots you guys hire. Ive seen high schoolers run a dunkin more professionally then YOU. Thank you for your time and hope you all have a great day.?
Atmosphere: 1
Food: 1
Service: 1
The worst DD I've ever been to. Laziness and closing at 5pm when it should be open until 9pm. I will never be here again.
Atmosphere: 1
Food: 1
Service: 1
This is the second time I go through drive thru and order a chai latte and it taste like nothing and when I call no one answers or wants u to leave a message but the crazy part is always heading to work when I go ? so
Some things are meant to be made fresh, not reheated.
Atmosphere: 3
Food: 1
Service: 2
Rude male Indian manager!
Atmosphere: 1
Food: 1
Service: 1
Third time there this week. Third time they mess up my order. The people that used to work there were fine it seems like they have new management and the people working the window I have no idea what is going on. They get the order right on the order screen they ring it up correctly it's not correct on the receipt but what they give me is not what I paid for or ask for.
Atmosphere: 1
Food: 1
Service: 1
Went to the drive-through on Saturday. No one answers. Someone maybe the staff is inside but doors are locked1 hour before the closing time. Nope, will not come
Atmosphere: 1
Food: 3
Service: 1
Haven't had an issue with our food like the rest. We order coffee and chocolate long johns... not a difficult order. Yet the *same* drive-through lady every single time is rude, slow, and gets the order wrong. I'd understand if they were busy, but we go outside of peak hours. I'm sure she's a good worker, but it's clear that there's a language barrier, and this location has several other employees who can help at the intercom.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Donuts, Hazelnut Iced Coffee, Iced Latte
Good Location on Lake Street. Plenty of parking, clean bathrooms, and friendly staff!Restaurant seems fairly new and has modern designs and wall art.
Atmosphere: 5
Food: 5
Service: 4
The food is very late and the service is terrible.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Got wake up wraps and the eggs were green in the middle. Wasn't sure if they were moldy or overcooked.
Food: 1
Service: 3
Product is fine but the girls at the window
Atmosphere: 4
Food: 4
Service: 1
Good coffee and chocolate frosted
Atmosphere: 5
Food: 5
Service: 5
Doughnuts seemed a little stale I have had
Atmosphere: 4
Food: 3
Service: 3
worst DD in the area. I went to the drive thru and I had to repeat million times my order which was just an iced coffee with oat milk and mini bagels, literally two things nothing hard. I wanted the mini bagels plain and the lady keep saying ‘oh you want everything’ I was like I said 2 times I want them PLAIN. Then I pulled up to the window and guess what :) they gave me my whole order wrong smh. The coffee doesn’t have oat milk as I ordered and the bagels are everything not plain …
Service: 1