Domino's Pizza
$ • Pizza, Chicken Wings
Hours:
1900 N Belt E, Belleville
(618) 277-4601
About Domino's Pizza
Customers' Favorites
Domino's Pizza Reviews
The WORST customer service EVER. I placed a delivery order online and not 5 minutes after I placed my order I got a call from the store. I was told they are only doing carry out because of issues with drivers. I completely understand that. What I DON’T understand is when I asked if I could get my tip & delivery fee back since I was coming to pickup, I WAS HUNG UP ON! So, I arrive to pickup my food and asked about getting my money back for the tip & delivery fee. I received cash...read full review
After not having my order( because it's not in there system). The employee closed the drive through window in my face then walked away. Just rude. They need to fire everyone in the store and hire new staff.
After waiting 2 hours for a pizza, I called to follow up on my order and to check if I can just pick it up, only to get hung up on. When I went there, there were a line of cars and 4 staff members where outside arguing. Ridiculous to wait for dinner that never came. Horrible horrible horrible. I have a video of the staff arguing.
Ratings
Hours
| Monday | 10:30AM - 12AM |
| Tuesday | 10:30AM - 12AM |
| Wednesday | 10:30AM - 12AM |
| Thursday | 10:30AM - 12AM |
| Friday | 10:30AM - 1AM |
| Saturday | 10:30AM - 1AM |
| Sunday | 10:30AM - 12AM |
Under new management, this Domino's Pizza location is improving with a new crew. The food quality is fantastic and the staff is friendly and professional. Vegetarian options are available. Delivery orders should be placed at least 3 hours in advance to ensure timely service, though some customers have found scheduling delivery times difficult to honor. One customer experienced a delay of 29 minutes before their pizza was baked, feeling the process was unorganized. Another reviewer mentioned that wings ordered to be well done were not, and the sauce appeared to be only drops inside the box, leading to disappointment and feeling disrespected. Despite these issues, the pizza was still tasty. For any problems, asking for China's assistance is recommended for exceptional customer service.