Rally's
4527 W Main St, Belleville
(618) 277-9075
Recent Reviews
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No communication with online orders when items are either missing or not available. Mid tier quality cooking overall. I keep trying to give this location chances and they continually let me down.
Atmosphere: 1
Food: 1
Service: 1
Food tastes like dirt and looks like it was slid across the floor. The workers refused to fix the problem or provide a refund. They also refused to provide a contact number for corporate and took my receipt!
Food: 1
Service: 1
Cant even use the words needed. Just dont. Dont dont
Atmosphere: 1
Food: 3
Service: 2
The services was good and manager Mrs Dee was very helpful
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Buford
Fast service, the fries are almost piping hot and delicious
Atmosphere: 3
Food: 5
Service: 5
Asked for #1 no lettuce, it had lettuce.
Number 4 normal, it had no lettuce.
No straws for the drinks,
Bad environment, first time trying rallys and it makes me never want to go back again. One of the worst experiences ever.
Atmosphere: 1
Food: 1
Service: 1
12/29 Whoever the manager of this place is, is rude. Standing outside the door smoking weed but is refusing to take new orders when the website says they close at one. His response was “that ain’t got nothing to do with me gang” just be quite and make the fries. Then as I drive off he is screaming and cursing things out the window as I’m driving away. Very unprofessional and I’ll be calling corporate first thing tomorrow morning.
Atmosphere: 1
Service: 1
Tried to stop there on 12/27/24 @ 10:10pm, there was a car parked in the drive up at the opposite direction, two cars waiting in line at the other drive up, someone greeted us and than a few moments later told us they weren’t taking orders anymore while there was two other vehicles in line.
The one guy using our lane drive up, was throwing his hands in the air and acting very unprofessional.
10/10 don’t recommend this location. Not the business, just that location.
Atmosphere: 1
Service: 1
Went through the drive thru the workers were very honest about their predicament in being short staffed and was good to the customers. They deserve a raise.
Food: 5
Service: 5
Hadn't eaten here in a while. Food is still the same fries, still good. Service was with a smile. No long wait. Try it if you haven't already. Go back if it's been a while.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Cheeseburger, French Fries
Restaurantji Recommends
My customer experience with Brandon and Taylor was great, they deserve a raise or promotion!
Service: 5
Wish I could give 0 stars customer service was absolutely horrible and when I let the lady know she was being rude she refused to take my order and covered up her name tag the whole staff refused to give me her name to report the incident. I have NEVER experienced anything like this
Food was good but i was about to get some of my brother drink but there was hair and plastic in his drink ?
Atmosphere: 3
Food: 4
Service: 3
The young lady at the walk up window was very nice and professional but while trying to take my order her supervisor an order black woman was very rude and told her to close the window literally while we was speaking and concentrate on the drive through instead of simply assisting her that woman the supervisor was so rude and need a refresher course in customer relations she definitely shouldn't be in a leadership role or customer service the corporate office should promote the young lady who tried and fire the disrespectful rude supervisor
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Big Buford
It was 20 minutes before they closed. And was turned away due to they was closed. Will never get me bissness again or 40 of my friends. Calling Corpetet tomorrow.
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