I got a unnecessary amount off bqq sauce on my chicken my bread has no butter and taste stale. I ordered gray and didn't get any. Shouldn't have to pay for stuff I don't
This place is a JOKE‼️ I MEAN YOU GUYS CAN NOT EVEN GET A SIMPLE ORDER. EVERY TIME I GO HERE WHICH TODAY WAS THE LAST YOU MESSED UP THE ORDER. ORDERD A CHICKEN STIP BASKET WITH RANCH AND YOU ASKED WHAT DIPPING SAUCE I WANTED. WAS NOT IN THE BAG. ALSO GOT A BURGER AND FRY'S AND WHAT DO YOU KNOW NO FRYS JUST A BURGER. NEED TO TEACH THE CHILDREN WORKING THERE HIS TO DO THE JOB
Atmosphere: 1
Food: 1
Service: 1
B W
This is the third time in four months that I ordered a regular drink and got a diet. Such a bummer.
Atmosphere: 3
Food: 4
Service: 3
Klaudia Mueller
Every time we order there is something wrong. Whether it’s forgetting food, wrong food, no ice cream ect. Just now half my food was
Atmosphere: 2
Food: 2
Service: 2
Rachel Tweedy
Always clean and the staff is very friendly. They have never messed up an order for
Atmosphere: 5
Food: 5
Service: 5
MTGMagicIsFun
Use the app for some good deals. Sometimes they have BOGO blizzards and I am down for that.
Atmosphere: 5
Food: 5
Service: 5
Nunya Buzniece
This DQ puts the one in Godfrey to shame. Here they're friendly, fast, and they don't turn off mobile orders at 5!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Strip Basket
Diane Branham
This evening was horrible. I have the D.Q. app on my phone. Tried to use 1 of the deals, it messed up. She got it to work for me. I ordered 2 for $5.00 from menu & a combo. Then, I asked for my drink. She said I only ordered the burger! I didn't get to scan before I paid so no reward points! Got home, I had to share my fries, he didn't get any. To make it worse, burgers & fries were COLD!
I gave them a picture of a macaw dressed as a pirate for a birthday cake and asked for yellow and red borders. And I put in the notes that it was for a Hawaiian pirates themed birthday party. The absolute hero of a decorator ran with our idea. They put palm trees, a pirate map, beautiful colorful flowers and made sand out of graham cracker crumbs!!! They could’ve done the bare minimum but they went above and beyond and knocked it out of the park. This cake was a masterpiece and the decorator deserves a raise! Thank you so very much!
Rick Lachner
When your oldest wants cheese curds, and she's working 6p-6a at Bunker Hill Firehouse... #bothofthem #whatdadsdo #lovemygirls
Sandy Gordon
Two small sundaes for grandsons, $6. So pricey compared to the past ?
Why is it so hard for you people to follow simple instructions? I ordered a Flamethrower signature stackburger with no lettuce and no tomatoes, and you guys still put lettuce and tomatoes on it. I think being able to follow a simple order should be easy, even for a high schooler. Get it together, DQ.
Food: 1
Service: 1
Rachel Wesley
I had a sub-par experience at DQ in Bethalto yesterday evening. I placed an online order, and scheduled it to be brought out to me. I parked in the designated area and called the store to tell them I was there, but could not get an answer. After waiting for several minutes, I went into the store. Though I was a few minutes late getting my order, it hadn’t even been started yet (and there was only a short line of customers). There were two young girls working behind the counter (appeared to be in their teens) that were goofing off, and were very behind on their orders. I also saw one of them use her hands to put a piece of cookie dough into a drink (no gloves, either) and they laughed about it together. It took way too long and was just a very unprofessional environment to walk in on.
Nice little place to hangout and enjoy your meal.
Atmosphere: 5
Food: 5
Service: 5
I got a unnecessary amount off bqq sauce on my chicken my bread has no butter and taste stale. I ordered gray and didn't get any. Shouldn't have to pay for stuff I don't
Atmosphere: 1
Food: 1
Service: 1
Great food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Strip Basket, Peanut Buster Parfait
This place is a JOKE‼️ I MEAN YOU GUYS CAN NOT EVEN GET A SIMPLE ORDER. EVERY TIME I GO HERE WHICH TODAY WAS THE LAST YOU MESSED UP THE ORDER. ORDERD A CHICKEN STIP BASKET WITH RANCH AND YOU ASKED WHAT DIPPING SAUCE I WANTED. WAS NOT IN THE BAG. ALSO GOT A BURGER AND FRY'S AND WHAT DO YOU KNOW NO FRYS JUST A BURGER. NEED TO TEACH THE CHILDREN WORKING THERE HIS TO DO THE JOB
Atmosphere: 1
Food: 1
Service: 1
This is the third time in four months that I ordered a regular drink and got a diet. Such a bummer.
Atmosphere: 3
Food: 4
Service: 3
Every time we order there is something wrong. Whether it’s forgetting food, wrong food, no ice cream ect. Just now half my food was
Atmosphere: 2
Food: 2
Service: 2
Always clean and the staff is very friendly. They have never messed up an order for
Atmosphere: 5
Food: 5
Service: 5
Use the app for some good deals. Sometimes they have BOGO blizzards and I am down for that.
Atmosphere: 5
Food: 5
Service: 5
This DQ puts the one in Godfrey to shame. Here they're friendly, fast, and they don't turn off mobile orders at 5!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Strip Basket
This evening was horrible. I have the D.Q. app on my phone. Tried to use 1 of the deals, it messed up. She got it to work for me. I ordered 2 for $5.00 from menu & a combo. Then, I asked for my drink. She said I only ordered the burger! I didn't get to scan before I paid so no reward points! Got home, I had to share my fries, he didn't get any. To make it worse, burgers & fries were COLD!
Atmosphere: 5
Food: 3
Service: 3
Recommended dishes: Chicken Strip Basket, Peanut Buster Parfait
Restaurantji Recommends
I gave them a picture of a macaw dressed as a pirate for a birthday cake and asked for yellow and red borders. And I put in the notes that it was for a Hawaiian pirates themed birthday party. The absolute hero of a decorator ran with our idea. They put palm trees, a pirate map, beautiful colorful flowers and made sand out of graham cracker crumbs!!! They could’ve done the bare minimum but they went above and beyond and knocked it out of the park. This cake was a masterpiece and the decorator deserves a raise! Thank you so very much!
When your oldest wants cheese curds, and she's working 6p-6a at Bunker Hill Firehouse... #bothofthem #whatdadsdo #lovemygirls
Two small sundaes for grandsons, $6. So pricey compared to the past ?
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Strip Basket, Peanut Buster Parfait
Why is it so hard for you people to follow simple instructions? I ordered a Flamethrower signature stackburger with no lettuce and no tomatoes, and you guys still put lettuce and tomatoes on it. I think being able to follow a simple order should be easy, even for a high schooler. Get it together, DQ.
Food: 1
Service: 1
I had a sub-par experience at DQ in Bethalto yesterday evening. I placed an online order, and scheduled it to be brought out to me. I parked in the designated area and called the store to tell them I was there, but could not get an answer. After waiting for several minutes, I went into the store. Though I was a few minutes late getting my order, it hadn’t even been started yet (and there was only a short line of customers). There were two young girls working behind the counter (appeared to be in their teens) that were goofing off, and were very behind on their orders. I also saw one of them use her hands to put a piece of cookie dough into a drink (no gloves, either) and they laughed about it together. It took way too long and was just a very unprofessional environment to walk in on.
Atmosphere: 2
Food: 3
Service: 1