We were very impressed with the hospitality. From the moment we walked to the register for the buffet they went above and beyond to make sure me my wife and daughter were comfortable and enjoyed our meal. I have never in 30 years met associates so eager to provide service to customers. That days a lot. I can't speak for other Pizza Ranchs but this one is excellent.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Mashed Potatoes \u0026 Gravy, Pasta Dinner
Michael Stone
There is no service to rate, food was terrible, I am amazed how many likes this place got. Would never go back. Got to Cici, while it isn't much better, it is better.
Atmosphere: 1
Food: 1
Jennifer Bradley
My husband, brother-in-law, and I tried this place for the first time this past Saturday, August 9th, 2025.
It was ABSOLUTELY HORRIBLE!! The only thing good about it was the dessert pizza! My husband ate half a piece of chicken before realizing it was raw and bloody in the middle; 80% of the time that we were there, the pizza is on the buffet were cold and look like they were many hours old, so we ordered two pizzas and they were undercooked. The salad bar was warm and the spinach was very wilted, I tried some of the chips and they were rubbery almost like they had gotten wet or been sitting out in humidity all day. Almost $20. A person is definitely not worth the money!!!!🧐💯😡
Chuck Henderson
Lack of air conditioning and poor management are a big problem at Pizza Ranch on Wednesday July 23, 2025. the main dinning room lacks functional air conditioning, but the 2 party rooms just off the main dining room have cool air conditioning. The manager on duty however told me that I could never use those empty rooms because they were reserved for "special people". I told him that in the future I would boycott the Pizza Ranch and that I would also ask all of my friends to boycott Pizza Ranch because their management should have, under the circumstances of the main dinning room not having working air conditioning, allowed all paying customers into the well air conditioned rooms that are normally only for "special people", but they had no "special people" all day this day. I encourage everyone to join in a 30 day boycott of Pizza Ranch so they can get proper management to replace the incompetent management that was working Wednesday July 23, 2025 in the late shift, and they get their air conditioning fixed. It is sad to see Pizza Ranch failing and possibly heading for bankruptcy.
Gina Huxtable
Took awhile for anyone to notice we were standing there waiting to be waited on. Then everything else was okay except for the young woman with her 2 children. One a toddler and the other maybe 4. She stood up front on her phone, it was on speaker blasting away. Her kids were on the table, walking around. She kept bringing them food but didn't stay at the table with them. I was hoping that the waiter would ask her to keep her eye on them but he didn't. It was not a peaceful meal. And if we would have said anything I am sure it would have been just horrible that we wanted to enjoy our meal not her phone conversation and her kids stomping on the table.
Ian Ackroyd
Food was meh. Friend chicken of all things was the best part. Staff was decent, but absent at times. Warm and stuffy feeling inside. This is definitely a one and done for me. Also, way overpriced for the food you get.
Fred Knoth
Best Meal for the Price with Friendly staff members to welcome and help if needed
Solid restaurant, tasty food, friendly staff. Would return for a casual meal. Thank you!
Chris Mac
Came late and the buffet was still hot and ready. Staff was wonderful!
Jason Follmar
I go once a month on my way through Bloomington, IL and it consistently gets worse. Today I visited at 12 o'clock noon and it ALL looked old. Disappointed I asked for something fresher with meat. Simple request and someone came from the back to ask me exactly what I wanted, like I was going to wait for them to make a fresh pizza. It's dead lunch time and you don't have pizza made!!! Come on.
crystal stadel
Worst buffet ever. Chicken was over done. Mashed potatoes were way too salty. And no pizza when we went up to the buffet. Only vanilla ice cream with no fudge or strawberry to put on top. What a waste of money!
There is literally never dessert pizza available.
Atmosphere: 1
Food: 1
Service: 1
everything was good
Atmosphere: 5
Food: 5
Service: 5
Good food and experience today
Atmosphere: 5
Food: 5
Service: 5
We were very impressed with the hospitality. From the moment we walked to the register for the buffet they went above and beyond to make sure me my wife and daughter were comfortable and enjoyed our meal. I have never in 30 years met associates so eager to provide service to customers. That days a lot. I can't speak for other Pizza Ranchs but this one is excellent.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Mashed Potatoes \u0026 Gravy, Pasta Dinner
There is no service to rate, food was terrible, I am amazed how many likes this place got. Would never go back. Got to Cici, while it isn't much better, it is better.
Atmosphere: 1
Food: 1
My husband, brother-in-law, and I tried this place for the first time this past Saturday, August 9th, 2025. It was ABSOLUTELY HORRIBLE!! The only thing good about it was the dessert pizza! My husband ate half a piece of chicken before realizing it was raw and bloody in the middle; 80% of the time that we were there, the pizza is on the buffet were cold and look like they were many hours old, so we ordered two pizzas and they were undercooked. The salad bar was warm and the spinach was very wilted, I tried some of the chips and they were rubbery almost like they had gotten wet or been sitting out in humidity all day. Almost $20. A person is definitely not worth the money!!!!🧐💯😡
Lack of air conditioning and poor management are a big problem at Pizza Ranch on Wednesday July 23, 2025. the main dinning room lacks functional air conditioning, but the 2 party rooms just off the main dining room have cool air conditioning. The manager on duty however told me that I could never use those empty rooms because they were reserved for "special people". I told him that in the future I would boycott the Pizza Ranch and that I would also ask all of my friends to boycott Pizza Ranch because their management should have, under the circumstances of the main dinning room not having working air conditioning, allowed all paying customers into the well air conditioned rooms that are normally only for "special people", but they had no "special people" all day this day. I encourage everyone to join in a 30 day boycott of Pizza Ranch so they can get proper management to replace the incompetent management that was working Wednesday July 23, 2025 in the late shift, and they get their air conditioning fixed. It is sad to see Pizza Ranch failing and possibly heading for bankruptcy.
Took awhile for anyone to notice we were standing there waiting to be waited on. Then everything else was okay except for the young woman with her 2 children. One a toddler and the other maybe 4. She stood up front on her phone, it was on speaker blasting away. Her kids were on the table, walking around. She kept bringing them food but didn't stay at the table with them. I was hoping that the waiter would ask her to keep her eye on them but he didn't. It was not a peaceful meal. And if we would have said anything I am sure it would have been just horrible that we wanted to enjoy our meal not her phone conversation and her kids stomping on the table.
Food was meh. Friend chicken of all things was the best part. Staff was decent, but absent at times. Warm and stuffy feeling inside. This is definitely a one and done for me. Also, way overpriced for the food you get.
Best Meal for the Price with Friendly staff members to welcome and help if needed
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Was a great experience. Friendly environment.
Solid restaurant, tasty food, friendly staff. Would return for a casual meal. Thank you!
Came late and the buffet was still hot and ready. Staff was wonderful!
I go once a month on my way through Bloomington, IL and it consistently gets worse. Today I visited at 12 o'clock noon and it ALL looked old. Disappointed I asked for something fresher with meat. Simple request and someone came from the back to ask me exactly what I wanted, like I was going to wait for them to make a fresh pizza. It's dead lunch time and you don't have pizza made!!! Come on.
Worst buffet ever. Chicken was over done. Mashed potatoes were way too salty. And no pizza when we went up to the buffet. Only vanilla ice cream with no fudge or strawberry to put on top. What a waste of money!
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