Starbucks

101 N Veterans Pkwy, Bloomington
(309) 662-9950

Recent Reviews

Brandy N Justin Marshall

Came in for black coffee. Was not happy with the taste. I had left and came back 20min later with an almost full cup. She replace it with an Americano at no charge. Very friendly. Obviously this store goes out of their way to please the customer. Great Americano. Thank you for your great service.

Service: 5

Gracie Kath

I started coming to this Starbucks when I lived 5 minutes from it. Now, I live 15 minutes from it and still choose to make that drive rather than go to the ones closer to me. The workers here are so friendly; they offer you water when you’re studying, they clean the tables regularly, and they correct their mistakes in a kind manor. My drinks that I always get are made perfectly and always within a short amount of time. The manager is also great! He interacts with the customers and realizes the people that come in regularly! Overall, this Starbucks is the best one that I have come across!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Starbucks Blonde Espresso Roast, Blueberry Muffin

Julia Burke

No drive-through! Damn!

Service: 5

robin chamberlain

I love the fact that Starbucks ground my huge bag of Starbucks coffee beans Even when I didn't get it from there.. great company...

Atmosphere: 5

Food: 5

Service: 5

Dragontrik

Low quality and high prices. You can buy a high end coffee maker and high quality coffee and it would be way cheaper than drinking there all the

Atmosphere: 1

Food: 1

Service: 1

H.E. Vrooman

I had a disappointing experience at Starbucks recently and felt compelled to share. Despite encountering multiple issues with my order and the service provided, I found the lack of willingness to offer compensation disheartening. From incorrect drink preparations to long wait times, the overall experience fell short of expectations. While I appreciate the efforts of the staff to resolve the issues, I believe compensation for the inconvenience would have been appropriate but was not given. As a loyal customer, (across the company not this specific location) I hope Starbucks considers providing fair compensation for such instances in the future.

Atmosphere: 4

Food: 3

Service: 2

Recommended dishes: Blueberry Muffin, Chocolate Chip Cookie, Cheese Trio Protein Box, Pistachio Crème

Serena Loo

My go to Starbucks. Come here all the time and great staff. Thank you!

Kimberly Chafin Rowe

Here it is....the worse Starbucks I've ever been to. Their breakfast sandwiches are the smallest and lowest quality I've ever received at a Starbucks (think white castle slider), service was good - drive thru gal was very kind (9:40 am 12/30/23) but this lukewarm, undrinkable cup of tea is not a great start to my day. Really low-quality stop. $24 for this is just sad.

Atmosphere: 2

Food: 1

Service: 4

Ashley Beyer

It’s December and there are gnats flying everywhere. The barista was fixing something under the counter and then proceeded to continue to make my coffee without washing their hands. Just not a clean environment overall walking in.

Atmosphere: 2

Food: 2

Service: 2

Summer Scott

take forever online ordering is a

Atmosphere: 1

Food: 1

Service: 1

Heather D.

They never get my order right and they are very unfriendly. Do yourself a favor and go to the one down the road.

Atmosphere: 1

Food: 1

Service: 1

Cheyenne Hughes

Thomas greeting me at the drive thru in the mornings is the highlight of my day. I have never met someone so kind and enthusiastic about their job and the excellent service they provide!

Atmosphere: 5

Food: 5

Service: 5

George Seybold

I travel a lot and experience Starbucks locations all around the country. As a professional sales team builder I often observe how people interact with their customers.A young man (barista) greeted me so remarkably well at this Starbucks. It’s a baseline to get the order right at Starbucks, but I’ve often found that the quality of service fluctuates based on location and local culture. This young man did it right in every way.Great attitudeEnergyRepeated my orderPrompt and responsiveEverything was good at this location, but he pushed it over the top. Great job!Kudos to him and the store leadership.Parking: The drive through passes through the main parking lot so there is a danger of driving the wrong way and creating an incident at busy times.Wheelchair accessibility: Ground level and wheelchair accessible

Atmosphere: 5

Food: 5

Service: 5

Alex Yurkus

Gets so busy here but they will take care of a line wrapped around the building in 15 mins. Impressive not gonna

Atmosphere: 5

Food: 5

Service: 5

Alex Morgan

Didn’t put white chocolate or moca flavor in the white chocolate moca I ordered. Literally just milk and cream thank you for that.

Atmosphere: 1

Food: 1

Service: 1

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