Crumbl
$$ • Bakery, Ice Cream, Dessert
Hours:
309 Veterans Pkwy Ste 405 Suite 405, Normal
(309) 204-0040
About Crumbl Cookies
Customers' Favorites
Crumbl Cookies Reviews
Customer service is lacking here. They can't even be bothered with taking your order. You have to self-serve at the kiosk. This is all done while 4-5 employees stand around and talk or scroll through their phone. The tablet/software asks for a tip, although I'm not sure why. They weren't even able to stop their conversation to help me.
Menu
Hours
| Monday | 8AM - 10PM |
| Tuesday | 8AM - 10PM |
| Wednesday | 8AM - 10PM |
| Thursday | 8AM - 10PM |
| Friday | 8AM - 10PM |
| Saturday | 8AM - 10PM |
| Sunday | Closed |
Crumbl is a popular bakery known for its variety of delicious cookies and desserts. The cookies are often fun and different, with some favorites like the strawberries pretzel pie cookie that brought back childhood memories. The store always smells amazing and is very clean. Customers enjoy the friendly staff, who are always welcoming and seem to have fun while working, creating a positive atmosphere. The store offers easy ordering and plenty of free parking, making visits convenient. Kids love the cookies, and the lively environment, with music and even employees dancing, adds to the fun experience. While some cookies can be a little bland or overwhelming, overall, Crumbl provides fantastic desserts and a cheerful vibe.