Dunkin'

533 Torrence Ave, Calumet City
(708) 862-0001

Recent Reviews

Tracy B Fair

Quick and reliable service ??

Atmosphere: 4

Service: 4

Rochelle Cooper-Garr

It was after 5pm , so my favorite doughnuts (cream filled) were all gone but many others were available to choose from.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts

David Stinson

Very nice people here. Yet i was the Only order in line and still wasnt abke to get it right with 4 employees. Food was good. Polite employees just distracted. Please check your orders before you leave for work. Lol looks like I was distracted as well ?

Food: 4

Service: 1

Oshay Sin

The young lady at the drive through was RUDE as hell. She had a nasty attitude and basically threw my drinks at me. The cashiers have such poor attitudes. The only good cashier is Destiny and I haven't seen her in a few weeks. They need customer training for sure. I wouldn’t recommend this Dunkin if you want good customer service.

Atmosphere: 1

Food: 1

Service: 1

Crystal Freeman

The young lady at the drive through was RUDE. She is nice until you drive up to the window. Closes the window when you ask a question, etc. Gors back and forward with customers. Gladly i was there for/with someone else....i will never patronize this location again and will advise others not to as well.

Jack Sparrow

Manager seems ok. Staff is young. Donuts always fresh though. Coffee

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hash Browns, Donuts

Just Tosh

The food was fresh, the workers were friendly. The place was clean. There was a little wait but overall, the experience was ok considering my daughter loves this location.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Iced Latte, Hash Browns, Sausage Egg and Cheese, Donuts

Tina Willis

The cashiers/staff do not acknowledge their customers. They were unpleasant. Every time I entered, they were playing/laughing/talking amongst themselves and would display an attitude when I asked for my online order.

C Sin

I go to this Dunkin literally everyday Sunday through Saturday… on Saturday and Sundays the food is always made good and fresh. Monday through Friday the food is always burnt or they give u the wrong order. On Sundays the young ladies,cashiers,all they do Is stand around and talk and laugh not acknowledging the customers at all! Which means the drinks are made incorrectly because they are too busy talking and laughing. They need better customer service because they’re a bunch of chatter boxes on Sundays. I hate that I even continue to go there on Sundays to be honest!

Atmosphere: 2

Food: 5

Service: 1

Michele B.

Hey is is pumpkin season at dunkin. Been waiting all year. The doughnut was ok was a little disappointed. Ordered a Carmel latee coffee asked for the cold version it was tasty they put wayyyyyyyy tooo much Ice in the cup and it was more watery than I would like. I went the next day and ordered a pumpkin muffin was disappointed. Didn't taste the same and the muffin was dry. And the frosting on top was nasty. They dragon fruit was nasty too. They don fell off on the fall treats. I soo hurt messed me up. The doughnut might be better if it was warm.

Roosevelt Stuckey

Service is very slow hash browns burnt or greasy I regret buying a gift

Atmosphere: 5

Food: 3

Service: 2

TaShara Tate

If you guys have ever been to this Dunkin Donuts! , you know the customer service is A+. I go here faithfully every morning in my way to work! The manager is an awesome God-fearing guy who treats his customers with a pleasant attitude day in and day out! Customer service is everything and take your girl’s word… they are GREAT! There is a Dunkin right by my house and I pass it up to go here! ?. It’s the energy for me! Great new manager

Atmosphere: 5

Food: 5

Service: 5

martin nicasio

I've gotten my order wrong many times.The worst is when I got an expired milk for my child, I tried calling some answering machine or service answers. I'm changing dunkin.

Atmosphere: 3

Food: 5

Service: 2

Yiovana T.

Ordered an Oreo cappuccino blast. Got an original. Told the boy at the window and he directed to an older woman to tell her. She told the man doing the frozen drinks to just take the lid off and add Oreos. Received the same original drink with just Oreos at the top. Definitely the worst service!! Will not be returning here due to their lack of service. We pay for our stuff, the least they can do is their job right.

Corrine Westlake

The employees are very polite and helpful and the service is always great.Wheelchair accessibility: Store is wheelchair accessible.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Iced Latte, Hash Browns, Croissant, Wake

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