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“I'm amazed but not amused how CSR and management can walk by customers at the counter and not stop to enquire if they have been helped or not. It took 7 minutes to have someone to finally come to the front with pre-ordered food, all I ordered was a cup of hot tea! 7 minutes seriously????“
“I was just at carol stream McDonald's. My friend and I were there quite a while. Collan( he did not have a name tag on so not sure of spelling) came over and asked us if we wanted a refill. We said yes and he personally brought them over to our table. He was very nice and I appreciate him . He didn't have to do that. He was the manager“