McDonald's-Schmale Rd-O'Keefe Family Restaurants
$ • Fast Food, Burgers, Coffee Shops
Hours:
355 S Schmale Rd, Carol Stream
(630) 221-0536
About McDonald's
Customers' Favorites
McDonald's Reviews
Share your opinion about McDonald's-Schmale Rd-O'Keefe Family Restaurants
Never get what you order
When you do,it’s made terrible
Rude
Do not visit this location
Slow as hell no one knows what’s going on
Horrible service
Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
McDonald's on Schmale Rd-O'Keefe Family Restaurants offers the same great food as other McDonald's locations, with fries and nuggets often served fresh. However, the service at this location is a significant drawback. Customers frequently experience long waits, especially in the drive-thru, where it is nearly impossible to get your order without pulling into a waiting bay and waiting for 10 minutes or more. Many find that their orders are often wrong or delayed, leading to frustration. For example, ordering a quarter pounder with cheese through the mobile app can result in a long wait in the parking lot, with multiple cars stuck waiting. Additionally, staff often do not acknowledge customers at the counter, and it can take several minutes just to receive pre-ordered items like hot tea. Despite the quality of the food, the poor service and long wait times may discourage repeat visits. Improving the efficiency of service and customer attention could help this location earn higher ratings.