This is the worst McDonald’s we’ve been to, we only go to Mattoons. The food is always old, parking lot is disgusting and the service is mediocre.
Atmosphere: 1
Food: 1
Service: 3
Grant Sterling
They prioritize the drive through, so if you go inside it will take 20 minutes or more for a simple order.
Atmosphere: 3
Food: 3
Service: 1
Vincent Viviani
Cold food took 45 minutes to get the food with disrespectful service
Atmosphere: 1
Food: 1
Service: 1
Melissa Bilbruck
Fast friendly service
Atmosphere: 5
Food: 5
Service: 5
Melissa
Fast friendly service
Myra Pettigrew
Lobby was a disaster. Food service time was longer than usual. This location is very proficient in all areas of the industry and I was shocked to experience that yet I will continue to visit the location They are rock stars 🌟
Atmosphere: 1
Food: 3
Service: 3
Susan Sanders
Still broken frappe machine!!
Atmosphere: 3
Food: 2
Service: 3
Jeanie Davis
Consistently slow, subpar service lukewarm food no customer appreciation. I went to Arby’s and got a sausage biscuit cheaper and was in and out in less than five minutes
Food: 2
Service: 1
Landan
It's McDonald's... it's not healthy or very good food. What it had was cheep food and now it doesn't even have that. I think their CEO might need to remember their damn brand here.
Atmosphere: 1
Food: 2
Service: 2
Payton H
Worst customer service ever! Trenton Robert’s is about to be the general manager for Charleston McDonald’s. And Trenton treats his workers and customers with disrespect. He has been reported to Blake Linder, Mariah wells, and Gus and nothing has been done. they push it off and say nothing to him. He calls his workers names
This is the worst McDonald’s we’ve been to, we only go to Mattoons. The food is always old, parking lot is disgusting and the service is mediocre.
Atmosphere: 1
Food: 1
Service: 3
They prioritize the drive through, so if you go inside it will take 20 minutes or more for a simple order.
Atmosphere: 3
Food: 3
Service: 1
Cold food took 45 minutes to get the food with disrespectful service
Atmosphere: 1
Food: 1
Service: 1
Fast friendly service
Atmosphere: 5
Food: 5
Service: 5
Fast friendly service
Lobby was a disaster. Food service time was longer than usual. This location is very proficient in all areas of the industry and I was shocked to experience that yet I will continue to visit the location
They are rock stars 🌟
Atmosphere: 1
Food: 3
Service: 3
Still broken frappe machine!!
Atmosphere: 3
Food: 2
Service: 3
Consistently slow, subpar service lukewarm food no customer appreciation. I went to Arby’s and got a sausage biscuit cheaper and was in and out in less than five minutes
Food: 2
Service: 1
It's McDonald's... it's not healthy or very good food. What it had was cheep food and now it doesn't even have that. I think their CEO might need to remember their damn brand here.
Atmosphere: 1
Food: 2
Service: 2
Worst customer service ever! Trenton Robert’s is about to be the general manager for Charleston McDonald’s. And Trenton treats his workers and customers with disrespect. He has been reported to Blake Linder, Mariah wells, and Gus and nothing has been done. they push it off and say nothing to him. He calls his workers names
Kid-friendliness: Workers have bad language
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Dr Pepper
Restaurantji Recommends
Drive through was packed, so I repositioned pickup for lobby and it was ready when I walked in.
Atmosphere: 4
Food: 4
Service: 4
Nasty burgers greesy burnt ,burnt cold fries ,Service people were outstanding,fixed problem,but kitchen staff had4 tries to make it right.
Atmosphere: 1
Food: 1
Service: 5
I do DoorDash and every time I come here, the staff is friendly and polite. The staff here laugh with each and actually want to be here.
I have never been to a McDonald’s where the atmosphere felt warm and welcoming. Keep doing a great job guys!!!!
Atmosphere: 5
Food: 5
Service: 5
Eating here will change your life!
Atmosphere: 5
Food: 5
Service: 5
Great food and great service
Atmosphere: 5
Food: 5
Service: 5
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