Baskin-Robbins
6100 S Western Ave, Chicago
(773) 776-3421
Recent Reviews
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This location is the worst lazy employees dont want to make no orders and say they sold out on ice cream and even hear them on the intercom. Never again coming!
I’m a delivery driver for Uber Eats, and this Baskin-Robbins location has been one of the worst experiences I’ve had. On August 3, 2025, around 9 PM, one of the male employees failed to give me the complete order. Because of that, I showed up to the customer with missing items — very embarrassing and unprofessional.
On top of that, the staff at this location is often careless and disrespectful. Orders are rarely ready on time, and when you ask for help, they ignore you or act annoyed. No communication, no apology, just poor service.
If you’re a delivery driver or someone expecting quick and reliable service, avoid this Dunkin’. This place badly needs better management and staff training.
very good 👍
THIS VISIT THAT I GO THESE DELICIOUS DRINKS AND BAGEL,THEY WERE SO GOOD.I TOTALLY RECOMEND THAT YOU NEED TO GO TO DUNKIN.I COME WITH MY NIECE SHE ORDER THE WHITE CHOCOLATE ICED SIGNATURE LATTE AND SHE SAID THAT IT WAS SO GOOD.AND I TRY THE CINNAMON ROLL AND IT WAS SO DELICIOUS 😋.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Single Warm Cookie Ice Cream Sandwich
Amazing service as always from the whole team especially Fred and
Atmosphere: 5
Food: 5
Service: 5
I recently placed an order for a birthday cake. I placed my order online and paid for it in advance . When I got there, they didn’t have it ready. I am so disappointed, I will never order a cake from this location again. To top it off it was the day before my birthday.
They messed up a very simple order all because they're lazy, don't even bother visiting this location unless you feeling like lecture incompetent employees who play on their phone all shift and can barely read orders.
Too expensive! I bought half an ice cream cake for $40.00. So a full cake $80.00?!!! Ridiculous
I went there and asked for a scoop of ice cream on a sugar cone. When they came they had it on a regular cone so I told them what I asked for 3 times in the drive through, I got my ice cream cone and when I got to the end to eat my cone it was still paper from another cone so i just threw it away? and I almost $5 for a single scoop
Great service ! ✨??
Restaurantji Recommends
There are many workers but they do not serve quickly they are very slow
Nice staff my Carmel cappuccino is always made right. Thanks guys and gals.
Horrible the donuts were stale and bathroom out of service totally a waste of money and time
Great service ! ✨??
They don’t have ice cream flavors after 12am
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