Benihana

875 N Michigan Ave, Chicago
(312) 584-0194

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Recent Reviews

Everything was very good except that the waitress charged us “auto 22%” tip which I know that it was wrong but I did not want to create a scene. She probably thought that we were some kind of out of town hillbilly. This practice is NOT acceptable and should not have happened to anyone especially at an upscale restaurant. She was a so-so server and didn't deserve a 22% tip.
I've been to Benihana several times before and it's great for a special occasion, but not sure what is happening. It is way too expensive for the shoddy service and lack of attention to detail. We had a table of 7 for a birthday and had a 25-30 minute wait between the soup and salad course before our hibachi chef showed up. We had ordered sushi rolls as an appetizer and they came during our meal. I had ordered the filet with mushrooms and got zero mushrooms....and my...
We were overlooked for 45mins after being seated. After informing the manager, we were asked our orders, but there was still some time before the chef came over. They gave a free appetizer and money off the bill. After completing our meal, we were overlooked again. The total time in the restaurant was from 630pm-9pm. I still expected a better experience!

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