Brew Brew Coffee and Tea
3832 W Diversey Ave, Chicago
(773) 687-9498
Recent Reviews
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Great coffee, register girl is mean though, she looked at me like I was dumb when I asked if she had any drink suggestions because they were out of matcha.
Looked through the reviews, seems like she's a reoccurring issue.This is my second time having a less then pleasant experience with her. Won't be coming back.
Atmosphere: 1
I love coming in here, however there's one person that is always very rude. I asked if I could add a flavor to an iced matcha latte and the girl looked at me like I was dumb for even asking. She then said they can't add anything (even though I was going to pay the extra charge) and that I couldn't even get it since I wanted it non dairy. I told her it was no problem since I always ask for oat milk as a substitute and she spoke to me in such a condescending way, insisting their entire menu is dairy only and that OAT MILK IS DAIRY . I loved coming here but the service I've received has been hit or miss and it's unfortunate that the staff doesn't even know their ingredients. I wish I wasn't spoken down to or treated like I was dumb for asking a question, again it's always the same girl with darker hair and darker skin. I probably won't be coming back even though I've enjoyed most of their drinks.
Atmosphere: 1
Food: 2
Service: 1
The young girl taking our order didn’t even acknowledge us when we walked in. We waited patiently at the register. After a few minutes of huffing and puffing around, seemingly overwhelmed, she walked up to the register and took our order without saying hi or making eye contact. I asked where to tap my card to pay, and she never answered because she immediately went back to rushing around. horrible service. Maybe get a second register so that the person that is supposed to be kindly greeting people isn’t so overwhelmed and unattentive?
The señora that brought us our food, on the other hand was very sweet and helpful. She is why i did not rate lower.
Atmosphere: 4
Food: 4
Service: 2
I always have to stop in during the holidays for a snowflake latte flavored with coconut! ❄️
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Lox Bagel
I was disappointed at this place. I drove 50 minutes to try their Polar Bear Hot Chocolate. It was 1:25 p.m., and they didn't have Polar Bear marshmallows. I had to order a different drink. Isn't that supposed to be their special drink for the season? I wish their Instagram page would keep updates on the menu.
Atmosphere: 3
Food: 3
Service: 5
This place has been a go to for a long time but things have been going awry for a bit now. For some reason when we order online, the coffees are inconsistent. Milks are incorrect or the espresso is overly bitter, or the whole milk is sour. They remove the decor inside, so it's just vacant echoey beige walls and ceiling with no personality. What is going on with this place? If the lattes and vibes aren't keeping up, whats the point?
Such a treat! A cute café with so many great options for coffee tea bread sandwiches all packed with flavor! I got the honey lavender latte hot and it really hit the spot! The chorizo sandwich was sooo good I need to know if they make the bread in house or where they get it from! So good!!
Coffee is delicious! Very friendly people:)
Atmosphere: 5
Food: 5
Service: 5
the man with glasses is so unkind
Stopped by for the pumpkin cream matcha and it was 10/10!!! I highly recommend. Super cute interior would definitely come back
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Fantastic low-key coffee shop. Great coffee and the food is awesome! I particularly like the quiche.
Atmosphere: 5
Food: 5
Service: 5
I really enjoyed my experience here! I just wish they were open longer hours!
Atmosphere: 5
Food: 5
Service: 5
Their drinks and foods are delicious and the service is great.
Atmosphere: 5
Food: 5
Service: 5
Really enjoyed the iced pistachio latte and variety of cream cheeses available for bagels. Super nice staff and cozy atmosphere, at a great location to boot. Prices are reasonable.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Asiago Bagel w Chipotle Fig Cream Cheese, Iced Latte
Super smooth cold brew :) has vegan pastries!
Atmosphere: 5
Food: 5
Service: 5
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