Capital One Café

100 S State St, Chicago
(312) 279-1047

Recent Reviews

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Vika Rum

A comfortable space where you can combine a coffee break with work or banking. The atmosphere is calm and modern, the drinks are decent, and the staff is always ready to help.

Atmosphere: 4

Food: 4

Service: 5

Żaneta Kania

Rude staff from bank…

Atmosphere: 1

Food: 2

Service: 1

Deeksha Sriram

I’m a Capitol One Café addict, but was disappointed by my experience here today. I was sitting at a small corner table and had my feet up on the chair opposite mine (at my table). Was tucked under the table and in no one’s way. It was also my calves on the chair, so no dirt from my shoes could get on it. A staff member came over and asked me to put my feet down and refrain from stretching my legs on the chair. Found that extremely unnecessary and weird. I left shortly after because I didn’t want to be conscious about sitting throne style.

Johnny Fan

Lovely space, good coffee, and easily accessible!

Max Archman

This better be an episode of WWYD and John quinonoes brings the cameras out because the service suckedddd idk who the dude was talm bout some “the line starts over here” when I was looking at the menu like boy go get an edemucatiom but anyway the bathrooms have props and are pinched that coffee tasted like garbage yo that was not fam nor lit

Jokes aside hella disappointed

Atmosphere: 1

Food: 1

Service: 1

H F

Good matcha latte but the Decaf cortado was watered down - disappointed
Anyway, I will give them a 2nd chance with regular coffee tomorrow

Atmosphere: 4

Food: 4

Service: 5

Zach Perkins

Surprisingly good drinks with creative seasonal flavors. There’s a ton of seating space too, probably the most seating you’ll find in a downtown coffee shop

Maliek Herbert

I came in with banking needs and the woman that helped me was amazing (I wish I would’ve asked her name). I needed to update my business DBA and even though it couldn’t be done at that location, she took the time to reach out to the appropriate associates to assist. I felt like a priority the entire time I was there. A+ customer service .

Atmosphere: 5

Service: 5

Thcanfly

Unfriendly staff

Atmosphere: 1

Food: 2

Service: 1

Kiley Hewitt

Great drinks, prices, and atmosphere

Atmosphere: 5

Food: 5

Service: 5

indigomane

Looking for places to work out, my favourite has been have a Washington library on the ninth floor. Today was a change of pace. I came to the cafe. Do you have a lot of drinks specials on days for people who are not capital one customers and I have experienced quite a few of events. So far I have had the honey lavender latte, hibiscus tea, matcha latte. They are good for the 50% off or the three dollar day, but in my opinion, not for full price. They have a downstairs and upstairs space that has countertops or tables if you’re a capital one there’s a little rooms that you can put on hold a room for yourself to work for two hours. The countertops have a strip under it to plug in your computer your and C cable. They are playing Christmas music. It is a nice chill vibe. I am not a one card holder but on the day they have the 3.00 drinks I will be there opening at 7am if you want to get an early jump on the day.

Atmosphere: 4

Food: 4

Service: 4

Matt McGrory

One of the worst experiences I have had with banks and cafes. It was god awful. I first called the customer service about some bad experience I had at the cafe. They claimed they couldn't help me for about 15 minutes. They then proceeded to close my credit cards smh. This bank is fraudulent I recommend going to one of the other big banks with your money!

Atmosphere: 1

Food: 1

Service: 1

Nina Hike

I’m sitting in the Capitol one cafe grading papers like I do most weekends. I’ve seen kids standing in chairs and moving chairs around. I place my feet in the chair and Nicholas walks over to me to tell me to take my feet out of the chair. I have two capital one cards and I don’t appreciate being singled out and other people have had the feet legs and other things in chairs. It was petty. There’s a white women with her feet in the chair maybe it’s because I’m a Black women. Now he’s harassing the white women. We are just minding our business Capitol one tell Nicholas to leave us alone.

Ngọc Hạ Triệu

Such a hidden gem! The barista actually remembers my name and order. Best customer service hands down.

Atmosphere: 5

Food: 5

Service: 5

Philip P.

I’m going to ask God to close this location. 10/30/25

everyone, be careful at this location. There’s criminal activity that’s happening here.

Today, 9/26/2025, three black males approached me and then afterwards went downstairs to proceed to arm rob a white female taking her phone.

The young girl may not realize that I was actually the target. The staff, Sparkle, Fav and Angel all dismissed my concerns and would not complete an “incident report”.

Coincidentally, they knew that the security guard was on break. Please be careful because the cafe is a meeting place for sex traffickers. That’s why they wanted me to leave!

Do Not Trust Capital One, when I called it fell on deaf ears!

Atmosphere: 1

Food: 3

Service: 1

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