They made a kids play area. Supper thoughtful thank you for that but don't carrying kids meal.
Atmosphere: 3
Food: 2
Service: 2
Knight J (James J)
Nice as expected Favorable service and price
Atmosphere: 5
Food: 4
Service: 5
Jesica kejbdjd
The burgers are always fresh, and the fries are crispy. Highly recommend!
Atmosphere: 4
Food: 4
Service: 4
Huou Pham
The store located in heart of Chicago Downtown. A large and beautiful space with 2 floor and table close the window. We love this store. Super friendly staff.
Atmosphere: 5
Food: 5
Service: 5
SM VR
Not sure what the fuzz is about. Food is average, drinks with cherry are hideous and the chips are blunt. Nothing new. Fast food at its best. Go elsewhere.
Atmosphere: 2
Food: 2
Service: 3
Terrell Pearson
The food is good, but I hate that I had to remind a manager to wash her hands after putting her hands in her hair! But when she got my fries that pissed me off! I can’t stand it when people know better and won’t do the right thing.
As of August 26, 2025 I paid this location another visit and it’s the same situation with managers and team leads not wearing gloves or hairnets violating state law.
The sad thing is, you can see the servesafe certificates on the wall so they know better. They’re just being disrespectful to customers.
Atmosphere: 1
Food: 4
Service: 2
Recommended dishes: Chick-Fil-A Chicken Sandwich
Hana Al Bahy
The food is very bad and the manager is very rude and not helpful. When we ordered our sandwiches they gave me spicy sandwiches and I have problem in my stomach and spent my time in restroom. They mixed my order and they didn’t feel wrong. I will recommend for other people to dine here
Atmosphere: 1
Food: 1
Service: 1
Philip Anton
Delicious 😋
Atmosphere: 5
Food: 5
Service: 5
Joseph Givens
Excellent service with a clean, tranquil environment. Thank you to Natalya, Joan, and Gabrielle for your superb hospitality and top-notch service. Oh, and of course, the food was great as well. Five Stars.
Fun little chick fil a in chicago. Nice area and good friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Steve Damron
I normally rate Chick-fil-A pretty highly but this one was about the worst I’ve seen. The workers are poorly trained and the seating area was pretty dirty. Sad to see in a really awesome spot in Chicago.
Atmosphere: 2
Food: 3
Service: 2
Zay McCullough
I stopped by here on a Tuesday morning around 10am while on the way to a walking tour. I placed my order for 2 chicken biscuits via app prior to arriving.
It didn’t seem too busy and looked like they were short staffed. This was my first time seeing a CFA use a conveyor belt to have ordered come to the front. I assume the kitchen is in the back or somewhere else, like upstairs, out of sight.
They have a monitor that tells you orders in progress and orders that are ready. When it says ready, that doesn’t mean that it’s at the front ready to given. I came to realize that it may mean that the kitchen finished preparing it. You should expect a few more minutes to receive it. It took longer than I’m used to as well.
I love CFA and go there often back in NC where I live, as I was visiting on vacation. The sandwiches were smaller than I’m used to and the biscuit wasn’t as soft. It was fresh and tasty, nonetheless.
They have an upstairs for indoor dining, which I didn’t go to as I didn’t have the time. This was an interesting CFA experience; definitely different than NC.
Atmosphere: 4
Food: 4
Service: 4
Rameesha Tariq
Very messy , food was cold after 15 minutes wait thats what we got ! Disappointment ☹️
Atmosphere: 2
Food: 2
Service: 2
HECTOR OJEDA VIDAL
Went with family to their N. Michigan restaurant lunchtime, pretty busy. Our table was dirty from previous clients. My 10 year old daughter asked Shanelle, who was cleaning another table, if she could clean ours so we could dine. Shanelle rudely told her she had to follow a specific order and we’d better clean the table ourselves.
They made a kids play area. Supper thoughtful thank you for that but don't carrying kids meal.
Atmosphere: 3
Food: 2
Service: 2
Nice as expected
Favorable service and price
Atmosphere: 5
Food: 4
Service: 5
The burgers are always fresh, and the fries are crispy. Highly recommend!
Atmosphere: 4
Food: 4
Service: 4
The store located in heart of Chicago Downtown. A large and beautiful space with 2 floor and table close the window. We love this store. Super friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Not sure what the fuzz is about. Food is average, drinks with cherry are hideous and the chips are blunt. Nothing new. Fast food at its best. Go elsewhere.
Atmosphere: 2
Food: 2
Service: 3
The food is good, but I hate that I had to remind a manager to wash her hands after putting her hands in her hair! But when she got my fries that pissed me off! I can’t stand it when people know better and won’t do the right thing.
As of August 26, 2025 I paid this location another visit and it’s the same situation with managers and team leads not wearing gloves or hairnets violating state law.
The sad thing is, you can see the servesafe certificates on the wall so they know better. They’re just being disrespectful to customers.
Atmosphere: 1
Food: 4
Service: 2
Recommended dishes: Chick-Fil-A Chicken Sandwich
The food is very bad and the manager is very rude and not helpful. When we ordered our sandwiches they gave me spicy sandwiches and I have problem in my stomach and spent my time in restroom. They mixed my order and they didn’t feel wrong. I will recommend for other people to dine here
Atmosphere: 1
Food: 1
Service: 1
Delicious 😋
Atmosphere: 5
Food: 5
Service: 5
Excellent service with a clean, tranquil environment. Thank you to Natalya, Joan, and Gabrielle for your superb hospitality and top-notch service. Oh, and of course, the food was great as well. Five Stars.
Atmosphere: 5
Food: 5
Service: 5
Consistent and good food.
Atmosphere: 3
Food: 4
Service: 4
Restaurantji Recommends
Fun little chick fil a in chicago. Nice area and good friendly staff.
Atmosphere: 5
Food: 5
Service: 5
I normally rate Chick-fil-A pretty highly but this one was about the worst I’ve seen. The workers are poorly trained and the seating area was pretty dirty. Sad to see in a really awesome spot in Chicago.
Atmosphere: 2
Food: 3
Service: 2
I stopped by here on a Tuesday morning around 10am while on the way to a walking tour. I placed my order for 2 chicken biscuits via app prior to arriving.
It didn’t seem too busy and looked like they were short staffed. This was my first time seeing a CFA use a conveyor belt to have ordered come to the front. I assume the kitchen is in the back or somewhere else, like upstairs, out of sight.
They have a monitor that tells you orders in progress and orders that are ready. When it says ready, that doesn’t mean that it’s at the front ready to given. I came to realize that it may mean that the kitchen finished preparing it. You should expect a few more minutes to receive it. It took longer than I’m used to as well.
I love CFA and go there often back in NC where I live, as I was visiting on vacation. The sandwiches were smaller than I’m used to and the biscuit wasn’t as soft. It was fresh and tasty, nonetheless.
They have an upstairs for indoor dining, which I didn’t go to as I didn’t have the time. This was an interesting CFA experience; definitely different than NC.
Atmosphere: 4
Food: 4
Service: 4
Very messy , food was cold after 15 minutes wait thats what we got ! Disappointment ☹️
Atmosphere: 2
Food: 2
Service: 2
Went with family to their N. Michigan restaurant lunchtime, pretty busy. Our table was dirty from previous clients. My 10 year old daughter asked Shanelle, who was cleaning another table, if she could clean ours so we could dine. Shanelle rudely told her she had to follow a specific order and we’d better clean the table ourselves.
Atmosphere: 5
Food: 4
Service: 1
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