Chipotle Mexican Grill

7561 S Cicero Ave, Chicago
(773) 581-8054

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The staff is nice but the way the store is run looks not great. They let meat run out a lot before making more.. happens multiple times. Supposed to have hot meat ready before bin runs dry.. also keep the temp up so food isn't just sort of warm when people ask for it.. food supposed to be hot and fresh. Not warmish.
The chips are usually super stale and when asked for a fresh bag of chips they say they’re all made in the morning.. I wonder which morning lol
I don’t order anything else but the chicken bowl. The customer service is good, the people are very nice. It gets really busy at this location so by lunch there are long lines and not enough food.
This is one of the better locations, BUT Chipotle as a whole is still an abysmal failure & corporate knows it..they just choose not to do anything about it. I dare anyone to find a Chipotle with a 4+ star review like this location. Every Chipotle has 1-3 star reviews.

I usually have a decent experience at Ford City (which is wild because the neighbourhood looks apocalyptic & has been in disarray for years), but sometimes this location forgets a topping...

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