Chipotle Mexican Grill

3227 W Addison St, Chicago
(773) 596-2588

Recent Reviews

Johnny Frazier

Tables are dirty. The food was bad. The steak was really full of fat and chewy, and the rice was hard. Paid 16 bucks for a bad meal

Atmosphere: 1

Food: 2

Service: 4

Recommended dishes: Steak, High Protein Bowl

Blake V

Rice was undercooked a so it was chewy.

Atmosphere: 4

Food: 3

Service: 4

Cecilia Ramos

The young lady at the register snatched my visa card from my 14 year olds hand. Who was next to my 8 year old at the time. And showed her how to do the card on the machine with a attitude. Literally snatching it from her pushing the card in the machine all hard talking loud to her, "saying that was how she does it." I went in to confront her telling her that that's not what she talks to little kids. And she gave me the nastiest attitude as well.

Atmosphere: 1

Food: 2

Service: 1

norbert soltysik

Worst location to get food. They will give you half meat other location do. When you mention to them they won't add anymore. Simple avoid this

Atmosphere: 1

Food: 2

Service: 1

Sean

Tastes bad, employees dont listen and cant

Atmosphere: 1

Food: 1

Service: 1

Ken Lopez

If you're here, you're here.

Atmosphere: 2

Food: 2

Service: 2

Jesse Ortega

Burrito with Barbacoa please.

Atmosphere: 5

Food: 5

Service: 5

David Williams

Cold food, all orders were wrong, overcharged. Horrible.

Atmosphere: 2

Food: 1

Service: 1

Andres Gil

I ordered online through the app. I had two entrées and they were both completely wrong. The items were mixed on each of the plates and I didn’t get the extra servings that I ordered which was rice,beans, fajitas, cheese. I don’t eat spicy and my plate had the hot sauce that my partner ordered. None of us had pinto beans.When I got to the restaurant, the workers were sitting back and not doing anything since there was no customers in the store that were actively ordering. How do they manage to get my orders so messed up with so little to do at the time????? Never again.

Food: 1

Service: 1

Recommended dishes: Chicken Burrito Bowl

Sugar

I had the Barbacoa bowl and it was just fine. No real complaints about it, though some of the barbacoa was stuck together in big clumps. I like that they are generous with the toppings, though sometimes I find some of the toppings to be too cold, so that the warm and cold toppings don't mesh well.

Atmosphere: 3

Food: 4

Service: 5

Marisol Prado

This was our to go place. Customer beware. Management’s attitude toward ending the shift earlier than noted. We’ve visited this location within the last few months. After 7 PM chairs are up on tables making. Last night at 8:40 chairs were up as expected. Grill was clean, tortilla press warmer was clean, specialty drinks were not available, no guacamole available and food was not looking freshly prepared. I understand wanting to make the end of your shift easy. It should not be at the expense of customer satisfaction. They will be losing our business as we eat at the time that the start cleaning up. We do not feel welcomed the last two times we have frequented.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Quesadilla, Chips, Salsa

chompy Villafana

I recommend it, the food is good.

Atmosphere: 4

Food: 4

Service: 4

Daniel Colon

Rude manager customers don't come first to her you can wait till one her staff can assist you because SHE CANT BE BOTHERED. I had to wait while the one staff person was done with an online order before I could be helped it wasn't till some other people came in that they all decided to work the way they are suppose to. I also had to use the bathroom and since someone was cleaning the men's room there was nothing they could do to help me in the empty restaurant. Not hey can you come out for a sec out guest needs to use the rest room or no one is here use the other room in the mean time no just she's just started and there's nothing I can do to help. What kinda place treats a customer like that. Just awful. So reader I would suggest going to the chik fil a across the street.

Atmosphere: 1

Food: 3

Service: 1

Julia deGruchy

I ordered online with the Chipotle app: a bowl for myself and a burrito for my friend. They completely switched the order, everything that was supposed to be in the burrito was in the bowl, and vice versa. What a waste considering I have a food allergy and can’t eat the burrito, so I couldn’t have either. Also, both were mostly filled with rice and very little of anything else.

Service: 1

Recommended dishes: Steak

Mustafa Jaffrey

This guy serving me was afraid that I might over eat so he gave me the lowest portion size ever. I should’ve gone to subway next door instead. Does chipotle employees get reward for not giving proper portion sizes to customers?

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