I know it’s hard for employees to be super nice when it’s busy, but there are still some minimum standards. People answering the phone are rude, condescending, and unhelpful. The tonality of answers are immediately hostile. I simply asked how long it would take to deliver x-large pizzas. Immediately responded with we don’t sell x-large pizzas. I asked if I was mistaken because I ordered x-large pizzas on Uber. The employee answered with “go on and order it, test me” I have no clue why anyone would respond with such negativity. It really sickens me.
Wendell Hutson
Great customer service by the two Black ladies Anna and Marquisha.
Atmosphere: 5
Food: 5
Service: 5
Leroy Jenkins
The two young African Americans remain managers did an excellent job making sure that I received my order in a timely professional manner my food was excellent and I enjoyed my visit. I’ll be back soon
Atmosphere: 5
Food: 5
Service: 5
Syed Hussain
Came here to pickup pizza after 24hour shift and they handed it to the wrong person order#325583
Christopher Valdes
I placed an order for delivery, but never came. I called to ask and the person on the phone was rude. Delivery person said they would only try to redeliver for a fee even though they NEVER attempted to contact me. Will not order from this location again.
Atmosphere: 1
Food: 1
Service: 1
Angel Vargas
My buffalo chicken pizza just had cheese, chicken and onions - no buffalo sauce at all. Didn’t notice until I was home and tried it.
Tewodros A
This is how the pizza got delivered. This is not the first time this happened. Also, they forgot to deliver the soda that was ordered with the pizza.
Food: 1
Service: 1
Angel Leo g
I picked up a Pizza and I was not greeted by the three guys that were working. One of the guys the (Hispanic looking guy) wiped his nose which is why I believe Domino's should make their employees wear gloves. The young lady who usually work there is very polite and greets.
Atmosphere: 1
Food: 2
Service: 1
Xica Miller
The worse customer service. This whole location should close! They are HORRIBLE at talking to people. I have went a few times because its local to me, but who wants to spend money with that nastiness over the phone. DOMINO'S FIX THEM!
Reese Mathews
Fully just didn’t deliver my food??? Then when I called the store I was hung up on. Great customer service.
legit didnt get my order and then when i walked FIVE MINUTES to the drivers car she legit drove away.. 0 stars 🩷
Atmosphere: 1
Food: 1
Service: 1
Jacob
Came here last night their was this big girl with ah bonnet on, very rude, barley washes her hands and then touches everything single time on the line, it’s insane how she handles customers didn’t want to give me my pizza that “ THEY “ made wrong never again. New assistant management please.
BGH
WOW!
The pizza? Absolute worst experience I have ever had ordering a simple one topping pizza. I have never been to a Dominos before moving to Hyde Park (or any pizza chain) and had so many badly made, mediocre pizzas. I have never returned a pizza in my life, I am not hard to please.
The customer service? Unprofessional and aggressive when you initiate a return or when the quality is questioned. They threaten. They yell. They are combative. They argued when I brought the pizza, insisting they always make dark, nearly burnt pizzas (I should have pictured it).
And yet, as the picture below shows, they also undercook it. Does that look dark? They cook with inconsistent temperatures and times and refused to make it any other way.
Instead of a new pizza, I asked for a refund after the manager threatened to make me trouble myself to call corporate for the refund when I said the last pizza I brought looked like the image below.
I have been here three times and each experience is as follows. Here’s a summary of the end result:
1) First time, the pizza was undercooked and mushy. 2) Second time, the pizza had little to no cheese or sauce. 3) Third (and final) time, the pizza was burned and overcooked.
It's disappointing to experience issues with pizza when I went my entire life never having issues with popular chain pizza places, until I moved to Hyde Park.
Below is an example of their craftsmanship.
The best you can expect is the standard of mediocrity. The worst, is something like what you see below. With each bite you take, you get to experience raw dough.
***I encourage all with bad experiences to call corporate and hold this staff accountable. Customers should do more to help future customers. The best reviews are from more than one year ago. Some of the worst reviews are from the last year.***
Atmosphere: 1
Food: 1
Service: 1
Rudolph Funnye
I cum every day for them not to place more order I spend money on pizza
Cheyenne Murphy
Pizza was hot and fairly tasty they didn't give the deal for any toping for 9.99 two large pizza and two toppings a piece was about 30 dollars
I know it’s hard for employees to be super nice when it’s busy, but there are still some minimum standards. People answering the phone are rude, condescending, and unhelpful. The tonality of answers are immediately hostile. I simply asked how long it would take to deliver x-large pizzas. Immediately responded with we don’t sell x-large pizzas. I asked if I was mistaken because I ordered x-large pizzas on Uber. The employee answered with “go on and order it, test me” I have no clue why anyone would respond with such negativity. It really sickens me.
Great customer service by the two Black ladies Anna and Marquisha.
Atmosphere: 5
Food: 5
Service: 5
The two young African Americans remain managers did an excellent job making sure that I received my order in a timely professional manner my food was excellent and I enjoyed my visit. I’ll be back soon
Atmosphere: 5
Food: 5
Service: 5
Came here to pickup pizza after 24hour shift and they handed it to the wrong person order#325583
I placed an order for delivery, but never came. I called to ask and the person on the phone was rude. Delivery person said they would only try to redeliver for a fee even though they NEVER attempted to contact me. Will not order from this location again.
Atmosphere: 1
Food: 1
Service: 1
My buffalo chicken pizza just had cheese, chicken and onions - no buffalo sauce at all. Didn’t notice until I was home and tried it.
This is how the pizza got delivered. This is not the first time this happened. Also, they forgot to deliver the soda that was ordered with the pizza.
Food: 1
Service: 1
I picked up a Pizza and I was not greeted by the three guys that were working. One of the guys the (Hispanic looking guy) wiped his nose which is why I believe Domino's should make their employees wear gloves. The young lady who usually work there is very polite and greets.
Atmosphere: 1
Food: 2
Service: 1
The worse customer service. This whole location should close! They are HORRIBLE at talking to people. I have went a few times because its local to me, but who wants to spend money with that nastiness over the phone. DOMINO'S FIX THEM!
Fully just didn’t deliver my food??? Then when I called the store I was hung up on. Great customer service.
Restaurantji Recommends
legit didnt get my order and then when i walked FIVE MINUTES to the drivers car she legit drove away.. 0 stars 🩷
Atmosphere: 1
Food: 1
Service: 1
Came here last night their was this big girl with ah bonnet on, very rude, barley washes her hands and then touches everything single time on the line, it’s insane how she handles customers didn’t want to give me my pizza that “ THEY “ made wrong never again. New assistant management please.
WOW!
The pizza? Absolute worst experience I have ever had ordering a simple one topping pizza. I have never been to a Dominos before moving to Hyde Park (or any pizza chain) and had so many badly made, mediocre pizzas. I have never returned a pizza in my life, I am not hard to please.
The customer service? Unprofessional and aggressive when you initiate a return or when the quality is questioned. They threaten. They yell. They are combative. They argued when I brought the pizza, insisting they always make dark, nearly burnt pizzas (I should have pictured it).
And yet, as the picture below shows, they also undercook it. Does that look dark? They cook with inconsistent temperatures and times and refused to make it any other way.
Instead of a new pizza, I asked for a refund after the manager threatened to make me trouble myself to call corporate for the refund when I said the last pizza I brought looked like the image below.
I have been here three times and each experience is as follows. Here’s a summary of the end result:
1) First time, the pizza was undercooked and mushy.
2) Second time, the pizza had little to no cheese or sauce.
3) Third (and final) time, the pizza was burned and overcooked.
It's disappointing to experience issues with pizza when I went my entire life never having issues with popular chain pizza places, until I moved to Hyde Park.
Below is an example of their craftsmanship.
The best you can expect is the standard of mediocrity. The worst, is something like what you see below. With each bite you take, you get to experience raw dough.
***I encourage all with bad experiences to call corporate and hold this staff accountable. Customers should do more to help future customers. The best reviews are from more than one year ago. Some of the worst reviews are from the last year.***
Atmosphere: 1
Food: 1
Service: 1
I cum every day for them not to place more order I spend money on pizza
Pizza was hot and fairly tasty they didn't give the deal for any toping for 9.99 two large pizza and two toppings a piece was about 30 dollars
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