I can’t say what the food is like because the lady wouldn’t take my cash. I wonder how much she’d require me to buy to use cash to break a hundred dollar bill. It doesn’t matter as I’ll never go there again.
Service: 1
Ben Antwerp
I recently had the pleasure of visiting this Dunkin' Donuts location, and my experience was exceptional, all thanks to the wonderful manager Shalini, Karan, and the friendly staff. From the moment I walked in, I was greeted with a warm smile and a sense of genuine hospitality.
Manager Shalini clearly sets the tone for a positive experience. She was not only attentive to the needs of each customer but also ensured that everything ran smoothly throughout my visit. It was clear that Shalini values creating a welcoming atmosphere for both customers and staff, and her leadership was evident in the efficiency and positivity that surrounded me.
Karan, in particular, stood out for his remarkable ability to handle the busy rush. Despite the line of customers, he made sure every order was accurate and prepared quickly, all while maintaining a calm and friendly demeanor. You can tell Karan has fostered a supportive and positive work environment, which really shines through in the service provided.
Mona, another staff member, also deserves a mention for her courtesy and patience. She was genuinely attentive to my needs, making sure I was satisfied with my coffee and donut selection. Her friendly attitude made the experience even more pleasant.
I left with a smile on my face, feeling as though I’d received personalized service, even in the middle of a bustling store. It’s rare to see such a great team dynamic, and Karan, Shalini, and Mona certainly deserve recognition for their outstanding service and leadership.
I highly recommend this Dunkin' location if you're looking for excellent service and a welcoming vibe!
Atmosphere: 5
Food: 5
Service: 5
Vanesa Spatil
From the moment I walked in, the staff made me feel incredibly welcome. They greeted me with warm smiles and such positive energy, it genuinely made my morning better. The service was super fast, my order was made perfectly, and the place was spotless and cozy. The staff here are so kind, patient, and professional. Even during busy hours, they manage everything smoothly without ever losing their friendliness. You can tell they care about their customers and take pride in what they do. Best Dunkin’ Donuts ever💕 I’m gonna come everyday here🙏😍
Atmosphere: 5
Food: 5
Service: 5
Ana garcia
Customer service not good place looks dirty garbage on the floor and their bathroom is out of service
Atmosphere: 1
Food: 3
Service: 1
Maksymilian Czyz
Super slow service and old coffee always.
Amy Lanzerotti
I really want to like this place, but every time I go in, there’s an issue with my order. The staff is really polite and welcoming, but I can’t justify the additional prices anymore. $1.50 extra for a splash of oat milk in my coffee is outrageous. Bring your business to Perkolator down the street.
Rose Roldan
I had the pleasure of meeting Ricky, he has great customers service skills , he definitely knows his product. I loved that he knows how to make my favor drink, I’m a very picky customer. But he definitely is an asset to the Company. ❤️ Since I’m in Real Estate I know how important customer service is. I will drive to whatever location to get great customer service.
Dan Hartman
Ordered an iced coffee, bacon egg and cheese sandwich, and hash browns online. But they were out of bacon and hash browns. Even asked if they could substitute it for sausage and they were out of that too. So I got charged for all my food but didn't actually get any of it.
Atmosphere: 1
Food: 1
Service: 1
Rose Stazzone
I had the pleasure of meeting Ricky, he has great customers service skills , he definitely knows his product. I loved that he knows how to make my favor drink, I’m a very picky customer. But he definitely is an asset to the Company. ❤️ Since I’m in Real Estate I know how important customer service is. I will drive to whatever location to get great customer service.
Yasuri M
Horrible customer service super rude. It’s a man with ponytail hair how he treat customer so disgusting all this happen at 2:18 do not consume here go to Belmont and Narragansett. There’s two option in Narragansett Street,
Horrible customer service super rude. It’s a man with ponytail hair how he treat customer so disgusting all this happen at 2:18 do not consume here go to Belmont and Narragansett. There’s two option in Narragansett Street,
Atmosphere: 1
Food: 2
Service: 1
A Google User
Horrible customer service super rude. It’s a man with ponytail hair how he treat customer so disgusting all this happen at 2:18 do not consume here go to Belmont and Narragansett. There’s two option in Narragansett Street,
HAPPi JAK
They always get something wrong on my order without fail
Atmosphere: 2
Food: 2
Service: 1
_ lizzee
all these 1 star reviews for a reason, worst Dunkin in America.
Edgar Castro-Rivera
Drinks was fast but the food was horrible. Under cook.
I can’t say what the food is like because the lady wouldn’t take my cash. I wonder how much she’d require me to buy to use cash to break a hundred dollar bill. It doesn’t matter as I’ll never go there again.
Service: 1
I recently had the pleasure of visiting this Dunkin' Donuts location, and my experience was exceptional, all thanks to the wonderful manager Shalini, Karan, and the friendly staff. From the moment I walked in, I was greeted with a warm smile and a sense of genuine hospitality.
Manager Shalini clearly sets the tone for a positive experience. She was not only attentive to the needs of each customer but also ensured that everything ran smoothly throughout my visit. It was clear that Shalini values creating a welcoming atmosphere for both customers and staff, and her leadership was evident in the efficiency and positivity that surrounded me.
Karan, in particular, stood out for his remarkable ability to handle the busy rush. Despite the line of customers, he made sure every order was accurate and prepared quickly, all while maintaining a calm and friendly demeanor. You can tell Karan has fostered a supportive and positive work environment, which really shines through in the service provided.
Mona, another staff member, also deserves a mention for her courtesy and patience. She was genuinely attentive to my needs, making sure I was satisfied with my coffee and donut selection. Her friendly attitude made the experience even more pleasant.
I left with a smile on my face, feeling as though I’d received personalized service, even in the middle of a bustling store. It’s rare to see such a great team dynamic, and Karan, Shalini, and Mona certainly deserve recognition for their outstanding service and leadership.
I highly recommend this Dunkin' location if you're looking for excellent service and a welcoming vibe!
Atmosphere: 5
Food: 5
Service: 5
From the moment I walked in, the staff made me feel incredibly welcome. They greeted me with warm smiles and such positive energy, it genuinely made my morning better. The service was super fast, my order was made perfectly, and the place was spotless and cozy. The staff here are so kind, patient, and professional. Even during busy hours, they manage everything smoothly without ever losing their friendliness. You can tell they care about their customers and take pride in what they do. Best Dunkin’ Donuts ever💕
I’m gonna come everyday here🙏😍
Atmosphere: 5
Food: 5
Service: 5
Customer service not good place looks dirty garbage on the floor and their bathroom is out of service
Atmosphere: 1
Food: 3
Service: 1
Super slow service and old coffee always.
I really want to like this place, but every time I go in, there’s an issue with my order. The staff is really polite and welcoming, but I can’t justify the additional prices anymore. $1.50 extra for a splash of oat milk in my coffee is outrageous. Bring your business to Perkolator down the street.
I had the pleasure of meeting Ricky, he has great customers service skills , he definitely knows his product. I loved that he knows how to make my favor drink, I’m a very picky customer. But he definitely is an asset to the Company. ❤️ Since I’m in Real Estate I know how important customer service is. I will drive to whatever location to get great customer service.
Ordered an iced coffee, bacon egg and cheese sandwich, and hash browns online. But they were out of bacon and hash browns. Even asked if they could substitute it for sausage and they were out of that too. So I got charged for all my food but didn't actually get any of it.
Atmosphere: 1
Food: 1
Service: 1
I had the pleasure of meeting Ricky, he has great customers service skills , he definitely knows his product. I loved that he knows how to make my favor drink, I’m a very picky customer. But he definitely is an asset to the Company. ❤️ Since I’m in Real Estate I know how important customer service is. I will drive to whatever location to get great customer service.
Horrible customer service super rude. It’s a man with ponytail hair how he treat customer so disgusting all this happen at 2:18 do not consume here go to Belmont and Narragansett. There’s two option in Narragansett Street,
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Horrible customer service super rude. It’s a man with ponytail hair how he treat customer so disgusting all this happen at 2:18 do not consume here go to Belmont and Narragansett. There’s two option in Narragansett Street,
Atmosphere: 1
Food: 2
Service: 1
Horrible customer service super rude. It’s a man with ponytail hair how he treat customer so disgusting all this happen at 2:18 do not consume here go to Belmont and Narragansett. There’s two option in Narragansett Street,
They always get something wrong on my order without fail
Atmosphere: 2
Food: 2
Service: 1
all these 1 star reviews for a reason, worst Dunkin in America.
Drinks was fast but the food was horrible. Under cook.
Atmosphere: 1
Food: 1
Service: 3
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