Dunkin'
$ • Coffee Shops, Donuts
Hours:
6 N Wabash Ave, Chicago
(312) 384-1870
About Dunkin' Donuts
Customers' Favorites
Dunkin' Donuts Reviews
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The best coffee ever. Highly recommend the Santa Monica location.
Alex D. from the store number 355277 0n the 02 of january 2018 at 06:09 pm transaction number 338477 was very rude to me saying that they would close the store at 08 pm and he tells me every time i come there that the store closes on hour before for cleaning and they don't allow nobody to go to the bathroom, it is very annoying going to that store and not be able to use the restrooms, and they put up an excuse that the lever of the flushing toilet is broken and they block...read full review
I purchased breakfast for my staff and found an eyelash extension in the sandwiches. I spoke with the manager over the phone and told him what we found in SEVERAL of the sandwiches, and wasn't even offered an apology, or any type of compensation. So, here I am now, out of $70.76 for food that couldn't be eaten, because of their negligence. NOT HAPPY AT ALL!!!! Needless to say I will not be purchasing ANYTHING from DD EVER AGAIN!
Ratings
Menu
Hours
| Monday | 5AM - 7PM |
| Tuesday | 5AM - 7PM |
| Wednesday | 5AM - 7PM |
| Thursday | 5AM - 7PM |
| Friday | 6AM - 6PM |
| Saturday | 5:30AM - 6PM |
| Sunday | 5AM - 6PM |
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Dunkin' is located in a busy area, with quick service compared to other locations. The staff is friendly and welcoming, and many customers have praised team members like Nayeli, Raj, and Raju for their attentive service. The place looks clean and well kept, and everything tastes fresh. However, the atmosphere is lacking, with limited seating and outdated furniture, which can feel uninviting. The location is easily accessible with two entrances, one on Wabash and one on Madison. Despite some issues with maintenance, such as a water line breaking, the store runs efficiently. Unfortunately, some customers have reported negative experiences, including harassment from a staff member, which has left them feeling unsafe. There are also issues with street and homeless people causing problems outside, which the employees cannot address.