Dunkin'
1201 N Clark St Ste A, Chicago
(312) 291-9270
Recent Reviews
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The atmosphere in this Dunkin was so clean and so open to the customers the customers being taken care of at this Dunkin is definitely unmatched and should not go unnoticed 🔥🔥🔥. I was Greeted at the door for the refresher drink it was very good and the lead manager or person in front name Jonathan Has the best customer service skills and making people feel welcome and good about spending money at Dunkin he was great from helping me and helping everyone else he is very kind and professional and proud with his work and greeting and saying have a great day when everyone leaves he should be definitely appreciate for his great business and great up keep of the business and the employees I enjoyed this Dunkin trip and will be back thank you ☺️🔥🎉
Atmosphere: 5
Food: 5
Service: 5
This is the best dunky we have been to in YEARS. Very clean, very friendly and fun atmosphere.
Atmosphere: 5
Food: 5
Service: 5
I visited regularly during my ten day stay and found the place to be very welcoming. The drinks were normal Dunkin quality. The tables were wiped and napkins, etc stocked. One employee remembered me and asked about my day. Two things that surprised me not in a good way: they charge $.50 for light ice and $1 for no ice. As a regular Dunkineer who doesn’t like watered down coffee, I can say that that was a first. And WHO does that? That is a BS thing to do. Second, the music when played was super loud. Now I gotta say that the music selection was terrific, but I came to a coffee shop not a dance hall. My two cents.
Atmosphere: 3
Service: 5
one of the best dunkin's for a latte in the city
Atmosphere: 3
Service: 5
I visited this location before closing time the worker shut down the machines before the store was actually closed was not able to make a purchase
Atmosphere: 1
Food: 1
Service: 1
Jonathan is a boss there, what a customer service, I was feeling like I was talking with the DD owner. Such a cool and friendly environment. Everything there 5 stars.
Atmosphere: 5
Food: 5
Service: 5
The way at least one element of my order is messed up every time I order from here is definitely something!
Atmosphere: 2
Food: 5
Service: 1
Stopped by today, didn’t order anything (brokeass) I just needed a place to charge my phone while I waited for an appointment I had at 3pm. The employees are such a vibe haha shout out to whoever had me singing along to Faith Evans and to the 🌈 ✨ employee who greeted every customer who walked in and suggested they download the app to save $$
Atmosphere: 5
Food: 5
Service: 5
The guy at the front desk was real rude.I had no idea that you had to have the app for the $3 refresher. I don’t even drink Dunkin that often. When I asked for LIGHT ICE, he tried to charge me 50 cent for it. I thought he was playing at first. He was not because when I said “REALLY”, he said “REALLY”. All he had to do was take out some ice.
Atmosphere: 1
Food: 2
Service: 1
Horrible manners, loud, unprofessional, unfriendly, trifling. I’ve never experienced service this bad before.
Restaurantji Recommends
The music is too laugh!!! I can’t seat and read my newspaper!!!!☹️
Leaving this review in hopes the owner can hire more employees and increase attention to detail. Worst Dunkin I have ever been too (considering 50+ locations)
This is clearly the worst location to order delivery food. I ordered a plain bagel with garden veggie cream cheese and everything bagel with garden veggie cream cheese both bagels did not come with cream cheese. I pay extra for cream cheese if that’s the case they should have put that onto my bagel but they didn’t. Avoid this place and I’ll never order from them ever again.
Atmosphere: 1
Food: 1
Service: 1
they said they had no food because they were closing. It was 3:00pm, yall close at 4pm. Be so fr rn.
Atmosphere: 1
Food: 1
Service: 1
Mom really loved it and the guy who helped me was super friendly even though I speak Spanish and they spoke English, he took care of me perfectly and tried to speak my language to understand my order, which I admire.
Atmosphere: 4
Food: 5
Service: 5
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