Dunkin'

901 W Washington Blvd, Chicago
(312) 850-3450

Recent Reviews

Ellis Williams

Great coffee ☕ good customer service

Atmosphere: 5

Food: 5

Service: 5

Azan Vistro

You will never get what you order.

Atmosphere: 1

Food: 1

Service: 1

Aubry Marie

SKIP IT! The place was DIRTY the staff were rude beyond belief, and to top it off, they managed to mess up my order. But the cherry on top? There was ACTUAL TRASH in my coffee. Absolutely disgusting. Do yourself a favor and AVOID this dump at all costs.

Atmosphere: 1

Food: 1

Service: 1

Alyssa McGrath

Gross stuff FLOATING in drink*********

Atmosphere: 1

Food: 1

Service: 1

Tony Marzano

Horrible ppl the made me wait for munchkins and a curro donut ? then only gave me 3 when i ordered 6 so then he came out side cause I was mad and brought me 3 more ?

Shannon Ramsdell

Always so so friendly and welcoming any time I come here.

Atmosphere: 5

Food: 4

Service: 5

Twanna Lewis

Everytime. I order online my order is ready, sometimes when the website is not working I have to go in an wait it's a pain because I am on a time schedule, but overall I love the service and the employee, thank y'all for all that you

Atmosphere: 5

Food: 2

Service: 5

Eliezer Vaz

Bad service . Terrible

Steven Gray Jr

Staff was very friendly food was

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts

Viridiana T.

This location is the worst service I've ever had at a Dunkin store. Every time I come here they mess up my food, not very kind when I ask them my orders wrong

Shaunte Bridge

The staff is rude and doesn't know how to use the app for points.

Atmosphere: 4

Food: 2

Service: 1

Recommended dishes: Croissant, Hash Browns, Peach Passion Fruit Dunkin

Sabiha Patel

I really like to go in morning place is really goodKid-friendliness: Staff was really nice

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Croissant, Bagels

Lani

Got coffee from this place today—This place needs to work on its customer service. There was a young woman we asked for a coffee sleeve from and she said they didn’t have them, then when my partner nicely asked for a cup, she looked upset and slowly handed one, then I said never mind we just need a napkin, then they unhelpfully mentioned it’s near the door. Learn how to have better customer service skills if you’re front facing with customers.

Heidi Gelpi

The iced coffee is made incorrectly, I noticed by color and when I took a sip I spat it out. It's two silver bags of Iced Ground Coffee, Two Parts Ice, 4 quarts of water. Stir ten times and throw out by end of the day. *previous Dunkin Shift Lead* I ordered a medium and got a large , they were going to pour over instead of remaking it. Iced coffee is horrible, I just threw it out.

Claire W.

Take the extra drive or walk to avoid this Dunkin. They were extremely rude an unhelpful when I tried to use my points to discount my food in which didn't go through and the lady said I'll take the person behind u while you figure it out.... Ummmm I have used this before and never had an issue plus ISNT THAT YOUR JOB?! She proceeded to take multiple people in front of me and then said really rudely "did u finally figure it out" I ended up walking out sorry there's a Dunkin every half mile in the city...

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