Dunkin'

5130 N Broadway, Chicago
(773) 878-4623

Recent Reviews

Alemu

It is good Coffe, donut and so on. good location. butSome Non-user people begging, and bothering custmer.

Atmosphere: 3

Food: 5

Service: 5

Paul Copeland

I’ve been going to this Dunkin for over a year, the only thing consistent with this location is that they are always understaffed and ignore walk-in customers. Don’t bother with ordering ahead. They won’t make the order until you flag down staff and convince them you are waiting for an order. This location is bad for a Dunkin, and that’s saying something…

Atmosphere: 2

Food: 1

Service: 1

Іван Гаврик

The coffee here is always

Atmosphere: 2

Food: 2

Service: 2

Krissy K.

I've been going here for years and lately they just cannot get the line moving. Orders are incorrect you see food being handed out the drive thru them handed back. It takes at least to 10 minutes so be warned if you're in a rush. I've often run inside to pick up my online order and the restaurant is dirty. And it takes just as long to pick up a pre order. Just saying the previous management team ran this place so much better.

Boeing 777

I Love Dunkin dont get me wrong ,but looks like this specific location need to change their employees,I waited in drive thru almost five minutes and nobody even care to take my order,I had to drive to window and ask them why they are making me wait 5 min in drive thru,they didn't even apologize like it's normal to treat people thus way,rude and not professional,My worst Dunkin Experience,you don't deserve 1 star, you deserve half star,worst!!!

Atmosphere: 1

Service: 1

Spencer Hilliard

Their coffee I will give it to them is some of the best dunks coffee in the area however the friendliness of the staff as well as the unprofessionalism displayed is highly unacceptable. I am a very avid dunks drinker from Boston (we take our dunks seriously) now I understand it’s dunks, I’m not expecting world class service but I am expecting them to complete my order and to give me the correct order. I ordered a large ice coffee and wanted to use a free reward I was told to scan the regular pay QR which on that card I had $0.44 so 44¢ went through and then I tried to use the free reward and it wouldn’t work so they push the order through, took my 44¢ and told me there was nothing they could do and I had to leave! I’m not one to complain, especially when it comes to Dunkin’ Donuts, but this just felt like a straight robbery thank God I didn’t have more money on the card and I didn’t order more.

Larry Martin

Very busy, they have a drive through and a parking lot. Bathroom is out of order, but if you ask nice…..Napkins are taken by customers……

Atmosphere: 3

Food: 4

Service: 5

Anonymous Helper

Attendant doing nothing while closing place 1 hr

Atmosphere: 1

Food: 1

Service: 1

D. Guerbatou

Drive thru girl is always kind and

Atmosphere: 5

Food: 4

Service: 5

Vladimir Grenader

Quick service, shady people inside though lol. But safe and

Atmosphere: 5

Food: 5

Service: 5

Mastincala- Wi

Don't waste your time! I've never had so much issues with a Dunkin before. They've given me the wrong size coffee and wrong donuts on multiple occasions. I've had hot food that's barely been cooked through. They are incredibly disorganized at this location. I've waited 10 mins for coffee with a lil cream and sugar. There are a 2 or 3 employees that know what they're doing but everyone else just adds to the chaos. I'm a long time resident of the neighborhood and it's been getting worse over the last couple years :(

Atmosphere: 1

Food: 1

Service: 1

Adam Kaye

This Dunkin always takes exponentially longer than any other Dunkin. I'd reccomend going to a different location if

Atmosphere: 2

Food: 4

Service: 1

Scott G.

The manager was an example of grace under fire. And this busy morning they really deserve a break. Please corporate hierarchy praise this person and give them a raise.

Rae Rae

Understaffed ...great spot, great service considering the challenge at this

Atmosphere: 5

Food: 4

Service: 4

123 123

Worst location :( they never have any online orders readyHead to Morse stop location / Peterson location / Clark in Andersonville location for quicker service

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