They now charge for easy ice in the iced coffee. Other locations dont do this. Scamming money out of people.
Food: 3
Service: 1
Josue ́ Gonzalez
The service is bad, when Dunkin the company giving free stuff, the staff from this location rather to keep it for themselves than give out. Clearly had the supplies and were hiding it. Shady!
Atmosphere: 1
Food: 1
Service: 1
Tony Slasher
Manager is so bad how do you have it understaffed that yall have to close poor workers
Atmosphere: 1
Food: 1
Service: 1
j lopez
I went to go buy a Oreo milkshake,and all I got was frozen milk no flavor what’s so ever. told the girl thank u before I left, and didn’t say anything, not even a shrug. So unprofessional and don’t even know how to make a milkshake. Went back and asked for my money back . Shout out to the Dunkin at the brickyard where I arrived 2 minutes before they closed and girl that was working there very professional and polite made me a great milkshake that actually tasted like Oreo’s, despite me being that customer that enter store at the las minute.
Atmosphere: 1
Food: 1
Service: 1
Cesar Arroyo
Super rude staff *****Stay Away****
Nata Sha
I ordered the Chipotle wrap and didn't even get the hashbrowns in them They were even burnt ... and I only got one piece of burnt bacon .....
The lady taking the order was sooooo rude ... this is my third time here and they always are rude ... this place will never change apparently there attitudes..
Felix
Staff is so rude. If they don’t like their job they should just quit, no one forces anyone to work where they don’t want to. Management doesn’t seem to care either.
Atmosphere: 1
Food: 1
Service: 1
Brooke Daciolas
I went in with my family today and I ordered 2 $5 dollar meal deals. We got the coffee first and one coffee was wrong it was supposed to have 3 caramel in it but had no sweetener. I went up to the counter to ask them to fix it and put 3 caramel pumps in. The lady was rude to me and at first ignored me and told me I was wrong when the cashier heard me wrong. When we got our meals they did not give us one of the wake up wraps and charged me for hash browns that I did not order. At this point I was afraid to even go back up and say something because the employee was rude and hostile. Not the type of atmosphere or environment customers feel safe and comfortable in.
Atmosphere: 1
Food: 1
Service: 1
Mariah
Every time I come here, I am met with a disrespectful, rude worker. When I order something off the menu, they always seem so bothered to do their job. Today was my last straw after countless times. I came to the drive thru with my sister and we ordered LARGE beverages. We received mediums, and immediately sent them back. The mediums looked well made with proper serving sizes of each product, yet when we received our larges, they were incredibly diluted and the cups are over 75% filled with ice. We had to get shitty products for their mistake and this has happened too many times. Fix your employees Dunkin.
Rebecca Abonce
They know what they do by charging you before you get your order zero customer service i would have never purchased if I knew that before hand i don't like to eat drink anything from people like that !
The girls are always rude. We can’t ever make changes in drinks, we are always told “it comes as it is”. I’ve always had a terrible time whenever I try purchasing at this Dunkin. Won’t be going back ever
adamo Raja
I was shocked to find so many negative reviews while nothing changes , I guess the store owner doesn't care same goes for the company . Never ever order donuts on the app cuz they will give you old ones . At least in person you got to choose and if they give you an attitude then leave the store. Great location , busy but customer service is awful . will call the company and see if they really don't care 😎
Linda Little
This place is horrible the Mexican girl w a lot of make up she’s always in the drive thru w an attitude!! Took them 10 min to give me my order AND still had to ask me like 5xs more at the window ,that what was my order ?. Very slow and very poor customer service. She was just on the phone ignoring me. Employees should not be allowed to have theirs phones while taking care of the customers !!!
kalila dawood
BEWARE THIS LOCATION SCAMS. they scammed me twice. Once they overcharged me for a drink I had a discount on, this time I ordered a medium sized drink and was charged for a medium but given a small. I didn’t realize till I left. Beyond disappointing how no one seems to have any morals or integrity these days.
Adilene
They used to have really good service here, but the past few weeks have just been awful. Yesterday they forgot my hash browns and today they FORGOT TO PUT CHEESE ON MY BACON, EGG AND CHEESE BAGEL!!! it's like the 3rd or 4th time they mess up the order, what's going on?
They now charge for easy ice in the iced coffee. Other locations dont do this. Scamming money out of people.
Food: 3
Service: 1
The service is bad, when Dunkin the company giving free stuff, the staff from this location rather to keep it for themselves than give out. Clearly had the supplies and were hiding it. Shady!
Atmosphere: 1
Food: 1
Service: 1
Manager is so bad how do you have it understaffed that yall have to close poor workers
Atmosphere: 1
Food: 1
Service: 1
I went to go buy a Oreo milkshake,and all I got was frozen milk no flavor what’s so ever. told the girl thank u before I left, and didn’t say anything, not even a shrug. So unprofessional and don’t even know how to make a milkshake. Went back and asked for my money back . Shout out to the Dunkin at the brickyard where I arrived 2 minutes before they closed and girl that was working there very professional and polite made me a great milkshake that actually tasted like Oreo’s, despite me being that customer that enter store at the las minute.
Atmosphere: 1
Food: 1
Service: 1
Super rude staff *****Stay Away****
I ordered the Chipotle wrap and didn't even get the hashbrowns in them
They were even burnt ... and I only got one piece of burnt bacon .....
The lady taking the order was sooooo rude ... this is my third time here and they always are rude ... this place will never change apparently there attitudes..
Staff is so rude. If they don’t like their job they should just quit, no one forces anyone to work where they don’t want to. Management doesn’t seem to care either.
Atmosphere: 1
Food: 1
Service: 1
I went in with my family today and I ordered 2 $5 dollar meal deals. We got the coffee first and one coffee was wrong it was supposed to have 3 caramel in it but had no sweetener. I went up to the counter to ask them to fix it and put 3 caramel pumps in. The lady was rude to me and at first ignored me and told me I was wrong when the cashier heard me wrong. When we got our meals they did not give us one of the wake up wraps and charged me for hash browns that I did not order. At this point I was afraid to even go back up and say something because the employee was rude and hostile. Not the type of atmosphere or environment customers feel safe and comfortable in.
Atmosphere: 1
Food: 1
Service: 1
Every time I come here, I am met with a disrespectful, rude worker. When I order something off the menu, they always seem so bothered to do their job. Today was my last straw after countless times. I came to the drive thru with my sister and we ordered LARGE beverages. We received mediums, and immediately sent them back. The mediums looked well made with proper serving sizes of each product, yet when we received our larges, they were incredibly diluted and the cups are over 75% filled with ice. We had to get shitty products for their mistake and this has happened too many times. Fix your employees Dunkin.
They know what they do by charging you before you get your order zero customer service i would have never purchased if I knew that before hand i don't like to eat drink anything from people like that !
Restaurantji Recommends
The girls are always rude. We can’t ever make changes in drinks, we are always told “it comes as it is”. I’ve always had a terrible time whenever I try purchasing at this Dunkin. Won’t be going back ever
I was shocked to find so many negative reviews while nothing changes , I guess the store owner doesn't care same goes for the company .
Never ever order donuts on the app cuz they will give you old ones .
At least in person you got to choose and if they give you an attitude then leave the store.
Great location , busy but customer service is awful . will call the company and see if they really don't care 😎
This place is horrible the Mexican girl w a lot of make up she’s always in the drive thru w an attitude!! Took them 10 min to give me my order AND still had to ask me like 5xs more at the window ,that what was my order ?. Very slow and very poor customer service. She was just on the phone ignoring me. Employees should not be allowed to have theirs phones while taking care of the customers !!!
BEWARE THIS LOCATION SCAMS. they scammed me twice. Once they overcharged me for a drink I had a discount on, this time I ordered a medium sized drink and was charged for a medium but given a small. I didn’t realize till I left. Beyond disappointing how no one seems to have any morals or integrity these days.
They used to have really good service here, but the past few weeks have just been awful. Yesterday they forgot my hash browns and today they FORGOT TO PUT CHEESE ON MY BACON, EGG AND CHEESE BAGEL!!! it's like the 3rd or 4th time they mess up the order, what's going on?
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