Me and my friends came for hot chocolate as I like it in dunkin but the staff closed the dining area at 4 itself and when we told that it's not the closing time yet as mentioned in google, they said they close the dining by 3. This is very disappointing as it ruins the pleasure of sipping hot beverages especially in cold weather.
Atmosphere: 2
Service: 1
Ochoa Edwards
This place never opens on time, they probably will get better reviews if they have had open on time. 😡😡😡
Atmosphere: 1
Service: 1
Jaylen Ausley
Health Hazard Alert: Shut This Place Down! Absolutely disgusting experience. This place is rat-infested, filthy, and completely unsanitary. The staff provide terrible customer service and clearly don’t care about cleanliness.
The worst part? A homeless woman defecated on the floor. Instead of closing to properly clean and sanitize, they just blocked off the area and kept serving food like nothing happened. People were still ordering while feces sat on the floor—unbelievable.
I immediately canceled my order and left because the entire serving area was unsanitary. As I was leaving, I even saw a rat. This was my first and last visit. The health department needs to step in.
Atmosphere: 1
Food: 1
Service: 1
Rebecca Metcalf
The only good thing about the place is the location. Its overpriced. The donuts are dry. The lady serving me squished my donut when bagging it. Tim Hortons is just plain better.
Atmosphere: 2
Food: 1
Service: 2
Travelwitkydell
Dosent sell water on a 95° day
FRANCISCO VALLEJO
They gave me the wrong bagel I sak for
Atmosphere: 3
Food: 3
Service: 2
Enidza Rivera
The cashier wasn't able to understand my order and it was another woman she want to use the lady's room and the cashier Ignore her.
Service: 2
Gladys
Had a really disappointing experience at Dunkin. The Mexican lady with glasses was very rude and unprofessional. She had an attitude the entire time, barely acknowledged us, and acted like we were a bother.
They told me they closed and hours say 8pm and it's 07:43pm. It was 7:37pm when I got here. Then on the app to get the free scoop she wouldn't let me redeem it. Good thing I had the welcome scoop coupon as well for my kids or they would've been sad.
Atmosphere: 3
Food: 4
Service: 1
Danielle Sr.
I appreciate how they got me I'm and out of there quickly.
Atmosphere: 5
Food: 5
Service: 5
Ned (ChicagoTechNed)
Wasted $4 cashier was nice but coffee nongood
bruce jenkins
I said hello and the young lady said nothing in return. I asked if she understood and yes, but still would not say hello. So I didn’t buy anything. She need training or fired.
Me and my friends came for hot chocolate as I like it in dunkin but the staff closed the dining area at 4 itself and when we told that it's not the closing time yet as mentioned in google, they said they close the dining by 3. This is very disappointing as it ruins the pleasure of sipping hot beverages especially in cold weather.
Atmosphere: 2
Service: 1
This place never opens on time, they probably will get better reviews if they have had open on time. 😡😡😡
Atmosphere: 1
Service: 1
Health Hazard Alert: Shut This Place Down! Absolutely disgusting experience. This place is rat-infested, filthy, and completely unsanitary. The staff provide terrible customer service and clearly don’t care about cleanliness.
The worst part? A homeless woman defecated on the floor. Instead of closing to properly clean and sanitize, they just blocked off the area and kept serving food like nothing happened. People were still ordering while feces sat on the floor—unbelievable.
I immediately canceled my order and left because the entire serving area was unsanitary. As I was leaving, I even saw a rat. This was my first and last visit. The health department needs to step in.
Atmosphere: 1
Food: 1
Service: 1
The only good thing about the place is the location. Its overpriced. The donuts are dry. The lady serving me squished my donut when bagging it.
Tim Hortons is just plain better.
Atmosphere: 2
Food: 1
Service: 2
Dosent sell water on a 95° day
They gave me the wrong bagel I sak for
Atmosphere: 3
Food: 3
Service: 2
The cashier wasn't able to understand my order and it was another woman she want to use the lady's room and the cashier Ignore her.
Service: 2
Had a really disappointing experience at Dunkin. The Mexican lady with glasses was very rude and unprofessional. She had an attitude the entire time, barely acknowledged us, and acted like we were a bother.
Atmosphere: 1
Food: 5
Service: 1
Always great stop when coming here
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels
Horrible!
Restaurantji Recommends
Horrible!
They told me they closed and hours say 8pm and it's 07:43pm. It was 7:37pm when I got here. Then on the app to get the free scoop she wouldn't let me redeem it. Good thing I had the welcome scoop coupon as well for my kids or they would've been sad.
Atmosphere: 3
Food: 4
Service: 1
I appreciate how they got me I'm and out of there quickly.
Atmosphere: 5
Food: 5
Service: 5
Wasted $4 cashier was nice but coffee nongood
I said hello and the young lady said nothing in return. I asked if she understood and yes, but still would not say hello. So I didn’t buy anything. She need training or fired.
Atmosphere: 3
Service: 1
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