Jamaarien Gant has excellent customer service would be back
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Aar Sep
Service was quick and nice staff. Ordered the new Dunkin sparkd drink and it was good. Feeling the energy.
Atmosphere: 4
Food: 5
Service: 5
mark merrion
Good coffee and good
Atmosphere: 5
Food: 5
Service: 5
David Waun
Dunkin is always fresh and delicious!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Latin man
Dunkin' donuts have shrunk you don't get your money's worth and the coffee prices continually going up so forget
Food: 3
Service: 4
Morgan Tone
Jimari was awesome! So helpful and anticipated my needs before I even knew them! Great job!
Atmosphere: 4
Food: 4
Service: 5
Lance E. Coleman
I order here EVERY day, I use the app. I order ahead. Today the guy made my order 2 hr in advance and then served me the cold HOT coffee and cold Hot sandwich with an attitude, if I didn't have to get to work, I would have... well he should be VERY thankful I had to get to work! ?
Atmosphere: 1
Food: 1
Service: 1
Steve Zebrowski
Quick n easy
Jess Tabb
They don’t staff enough employees here to handle the amount of customers they get. We waited 20 minutes for a donut order and they kept ignoring us when we asked to be helped.
Atmosphere: 1
Food: 3
Service: 2
Zhào Míng
I got signature large iced caramel latte.. came in 3 min. Ordered thru the app. However when I was waiting for my coffee the tall black man behind the counter laughed at my order in front of me and took a picture of it with his phone... And then pretended I didn't see what he did and just handed me my drink there and said nothing.... I did not get his name. This is probably the second time I come here to this location. Unfortunate I guess
Kiana was very helpful with my order. I appreciate your kindness.Appreciate the hard work that goes into handling many orders.
Michael S.
Locked their doors 30 minutes early so they can clean up and leave early. I mean, I get it, but it's not like they actually have to cook anything...
Soco2020
Barista couldn’t figure out how to make a basic unaltered drink on their menu. I just left. Terrible quality store.
Stephen R.
Terrible service. Rude staff. Kinda par for the course in Chicago from what I've seen so far, unless you're in a high-priced establishment. I'm in your establishment to spend money, don't act like my business is a pain in your a*** Can't wait to get back to Texas where people understand the concept of hospitality. Food and coffees are fine, what you'd expect from DD. Staff need an attitude adjustment.
Michelle
There is a woman name Crystal and she is EXTREMLY rude, her attitude is beyond garbage. She is never pleasant and I avoid going because of her and her attitude. Lord forbid you have to ask her for anything the annoyance is written all over her cara de caca.. (s#!t face). DD do better with your employees. Maybe she needs a refresher class on customer service adequate.
Jamaarien Gant has excellent customer service would be back
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Service was quick and nice staff. Ordered the new Dunkin sparkd drink and it was good. Feeling the energy.
Atmosphere: 4
Food: 5
Service: 5
Good coffee and good
Atmosphere: 5
Food: 5
Service: 5
Dunkin is always fresh and delicious!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Dunkin' donuts have shrunk you don't get your money's worth and the coffee prices continually going up so forget
Food: 3
Service: 4
Jimari was awesome! So helpful and anticipated my needs before I even knew them! Great job!
Atmosphere: 4
Food: 4
Service: 5
I order here EVERY day, I use the app. I order ahead. Today the guy made my order 2 hr in advance and then served me the cold HOT coffee and cold Hot sandwich with an attitude, if I didn't have to get to work, I would have... well he should be VERY thankful I had to get to work! ?
Atmosphere: 1
Food: 1
Service: 1
Quick n easy
They don’t staff enough employees here to handle the amount of customers they get. We waited 20 minutes for a donut order and they kept ignoring us when we asked to be helped.
Atmosphere: 1
Food: 3
Service: 2
I got signature large iced caramel latte.. came in 3 min. Ordered thru the app. However when I was waiting for my coffee the tall black man behind the counter laughed at my order in front of me and took a picture of it with his phone... And then pretended I didn't see what he did and just handed me my drink there and said nothing.... I did not get his name. This is probably the second time I come here to this location. Unfortunate I guess
Atmosphere: 5
Food: 4
Service: 2
Restaurantji Recommends
Kiana was very helpful with my order. I appreciate your kindness.Appreciate the hard work that goes into handling many orders.
Locked their doors 30 minutes early so they can clean up and leave early. I mean, I get it, but it's not like they actually have to cook anything...
Barista couldn’t figure out how to make a basic unaltered drink on their menu. I just left. Terrible quality store.
Terrible service. Rude staff. Kinda par for the course in Chicago from what I've seen so far, unless you're in a high-priced establishment. I'm in your establishment to spend money, don't act like my business is a pain in your a*** Can't wait to get back to Texas where people understand the concept of hospitality. Food and coffees are fine, what you'd expect from DD. Staff need an attitude adjustment.
There is a woman name Crystal and she is EXTREMLY rude, her attitude is beyond garbage. She is never pleasant and I avoid going because of her and her attitude. Lord forbid you have to ask her for anything the annoyance is written all over her cara de caca.. (s#!t face). DD do better with your employees. Maybe she needs a refresher class on customer service adequate.