I have no choice but to go to this dunkin because it’s the only dunkin near me but it’s by the far the worst dunkin, terrible customer service. They’ll leave u waiting, ignore u, and act like having to do their job is an inconvenience to them. The food and drinks itself aren’t even great, it’s okay at most, and despite the numerous complaints they’ve had, they still keep the same bad workers there.
Atmosphere: 1
Food: 2
Service: 1
Sultan Rabbu
This is by far the slowest Dunkin in Chicago! Horrible service!!!
md irfan ahemad
replace the night shift guy he is old cant make orders makes us wait for 30 mins , gonna complaint it
Atmosphere: 1
Food: 1
Service: 1
Safinaz Hassan
One of the worst Dunkin’ out there. Always gets my order bad. Terrible customer service.
Atmosphere: 1
Food: 1
Service: 1
lauren
spent no less than 30 minutes in the drive-through only for my entire coffee order to be incorrect. i had asked for 2 flavorings in the coffee, and i received a plain iced coffee
Atmosphere: 1
Food: 1
Service: 1
Ali Sof
Very nice stuff , clean , very good service
Atmosphere: 5
Food: 5
Service: 5
Diana Maldonado
I love this location, one of the few if any Dunkin location that offers meat alternatives.
Would definitely recommend to any vegetarians. Service is also quick.
Atmosphere: 5
Food: 5
Service: 5
Snow
The staff is very rude
Atmosphere: 1
Food: 1
Service: 1
Khan
The worst service ever
Service: 1
Aiden Ernsteen
The staff struggled mightily to understand our simple order. Had to constantly correct them because they kept putting it in wrong, not that it mattered because they didn’t make the drinks the way it said on the order, and also gave us someone else’s drink. We got two coffees and two teas… that’s it. Absolutely insane
Worst Dunkin ever I ordered medium iced latte with 6 caramel the coffee was watery so I told her the same think and the employee she made faces and was talking about us to her coworker (I know she was talking about us because I understood the language they were talking in) then rudely she handed me about drink and it was the same watery not to mention for each coffee she made she took around 7-8 minutes. The worst customer service I ever received at a Dunkin I’m never going back to this Dunkin.
Atmosphere: 1
Food: 1
Service: 1
Isela Espino-Garcia
First time at a kosher location, and I was a bit worried about the vegan substitution in my wake-up wraps, but everything was good.
Atmosphere: 5
Food: 5
Service: 5
Mohamad Mohamad Hashid
If I could, I wanna give a zero to the stores because the employees is so busy on AirPods and could not even understand what I’m saying because he put AirPod and busy listening to music. I hope the manager make a change by making the employee stop wearing the aripod while working. I had to repeat my order multiple times and still could not understand so I just said whatever he said and went to front and saw that he had airpod and I ask him if he could change to the drink but I wwant but he won't do that. The guy is idian dude with angry face expression. I won't recommend this store to anyone horrible experience. When I told him change because he could not understand since he is wearing airpod instead of fixing it he is trying to blame I am the one that is wrong.
Atmosphere: 1
Food: 1
Service: 1
hbdy
horrible customer service. cashier overcharged me and raised his voice when i tried correcting him.
I have no choice but to go to this dunkin because it’s the only dunkin near me but it’s by the far the worst dunkin, terrible customer service. They’ll leave u waiting, ignore u, and act like having to do their job is an inconvenience to them. The food and drinks itself aren’t even great, it’s okay at most, and despite the numerous complaints they’ve had, they still keep the same bad workers there.
Atmosphere: 1
Food: 2
Service: 1
This is by far the slowest Dunkin in Chicago! Horrible service!!!
replace the night shift guy he is old cant make orders makes us wait for 30 mins , gonna complaint it
Atmosphere: 1
Food: 1
Service: 1
One of the worst Dunkin’ out there. Always gets my order bad. Terrible customer service.
Atmosphere: 1
Food: 1
Service: 1
spent no less than 30 minutes in the drive-through only for my entire coffee order to be incorrect. i had asked for 2 flavorings in the coffee, and i received a plain iced coffee
Atmosphere: 1
Food: 1
Service: 1
Very nice stuff , clean , very good service
Atmosphere: 5
Food: 5
Service: 5
I love this location, one of the few if any Dunkin location that offers meat alternatives.
Would definitely recommend to any vegetarians. Service is also quick.
Atmosphere: 5
Food: 5
Service: 5
The staff is very rude
Atmosphere: 1
Food: 1
Service: 1
The worst service ever
Service: 1
The staff struggled mightily to understand our simple order. Had to constantly correct them because they kept putting it in wrong, not that it mattered because they didn’t make the drinks the way it said on the order, and also gave us someone else’s drink. We got two coffees and two teas… that’s it. Absolutely insane
Food: 2
Service: 1
Restaurantji Recommends
Worst Dunkin ever I ordered medium iced latte with 6 caramel the coffee was watery so I told her the same think and the employee she made faces and was talking about us to her coworker (I know she was talking about us because I understood the language they were talking in) then rudely she handed me about drink and it was the same watery not to mention for each coffee she made she took around 7-8 minutes. The worst customer service I ever received at a Dunkin I’m never going back to this Dunkin.
Atmosphere: 1
Food: 1
Service: 1
First time at a kosher location, and I was a bit worried about the vegan substitution in my wake-up wraps, but everything was good.
Atmosphere: 5
Food: 5
Service: 5
If I could, I wanna give a zero to the stores because the employees is so busy on AirPods and could not even understand what I’m saying because he put AirPod and busy listening to music. I hope the manager make a change by making the employee stop wearing the aripod while working. I had to repeat my order multiple times and still could not understand so I just said whatever he said and went to front and saw that he had airpod and I ask him if he could change to the drink but I wwant but he won't do that. The guy is idian dude with angry face expression. I won't recommend this store to anyone horrible experience. When I told him change because he could not understand since he is wearing airpod instead of fixing it he is trying to blame I am the one that is wrong.
Atmosphere: 1
Food: 1
Service: 1
horrible customer service. cashier overcharged me and raised his voice when i tried correcting him.
Atmosphere: 1
Food: 2
Service: 1
the bacon… looked like dog treats.
Atmosphere: 4
Food: 1
Service: 4
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