Placed an hour through the app from down the street at around 9:40pm. App and google stated they closed at 10. Store was closed, but they answered the phone. They said I had to come back in the morning to get a refund despite living almost two hours away. Staff laughed at me when I suggested fixing their hours on the app and website because apparently they close at 9pm despite the app allowing you to place an order until 10pm.
I called back this morning and was hung up on after being told the same thing and again suggesting they try to get the app issue fixed.
Atmosphere: 1
Food: 1
Service: 1
S.A.P. PRINT
Super professional service
Marcos de la paz
If you are looking for something quick, this is for you.
Atmosphere: 4
Food: 3
Service: 4
Martha Irizarry
I buy at DD al the time. The coffee was este. This was the first time this ever happened to me. I went back and the girl was so sweet and made it again, twice. She even offered to be it again. Don't know why but the coffee was not good.
Atmosphere: 4
Food: 2
Service: 5
David Paredes
Every single time I drive through here, I am met with excellent customer service. Even this morning we drove by and the gentleman was very polite and the food is always made in a timely manner. Awesome job to everyone who works at this location!
Food: 5
Service: 5
Eugene Ramos
It is always a pleasant experience coming to this Dunkin' location. Service is quick and donuts are fresh! Will definitely recommend and come back again.
Sam Patrizi
I usually go to the Dunkin closer to my house but i decided to order from this one instead and I’m so happy I did. Everything tastes better than usual. Best coffee I’ve ever had from Dunkin.
This is one of the worst Dunkins I've been too. Always putting regular milk instead of an alternative and making me sick. Burns my bagels when I order. I've tried over and over but I get the same terrible service.
Service: 1
ajs102797
My wife & I went to get ice cream and no one would address us. One girl kept looking at us and not say anything. Customers would come in after us would be taken care of before us until another employee said if u want ice u would have to go to the register after waited 5 damn minutes. We ended up going to Oberweis four miles away while this D&D is half a block from my house. These entitled employees need an attitude adjustment and customer service skills!! Will never go there ever again and filing a complaint w/corporate.
Service: 1
Sydney Kubik
This is one of the worst Dunkins I've been too. Always putting regular milk instead of an alternative and making me sick. Burns my bagels when I order. I've tried over and over but I get the same terrible service.
Service: 1
levan surmava
4/17/2024 12:54 amThank you for the sugar-free coffee. When I asked you to put 4 sugars in the glass, I asked you to take the glass back three times and still brought me sugar-free coffee.
Service: 1
christopher tran
Marlene was so polite and efficient.. she made the best matcha for me and my girl..she was awesome!! great vibes.. I definitely recommend this location..!!
Attention customers please check your purchase before leaving the premises,
Atmosphere: 1
Food: 1
Service: 1
I enjoy dunkin donuts more than the higher priced competition. I just like their coffee
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Dunkin' Energy, Caramel Iced Coffee, Maple Sugar Bacon Breakfast Sandwich
Placed an hour through the app from down the street at around 9:40pm. App and google stated they closed at 10. Store was closed, but they answered the phone. They said I had to come back in the morning to get a refund despite living almost two hours away. Staff laughed at me when I suggested fixing their hours on the app and website because apparently they close at 9pm despite the app allowing you to place an order until 10pm.
I called back this morning and was hung up on after being told the same thing and again suggesting they try to get the app issue fixed.
Atmosphere: 1
Food: 1
Service: 1
Super professional service
If you are looking for something quick, this is for you.
Atmosphere: 4
Food: 3
Service: 4
I buy at DD al the time. The coffee was este. This was the first time this ever happened to me. I went back and the girl was so sweet and made it again, twice. She even offered to be it again. Don't know why but the coffee was not good.
Atmosphere: 4
Food: 2
Service: 5
Every single time I drive through here, I am met with excellent customer service. Even this morning we drove by and the gentleman was very polite and the food is always made in a timely manner. Awesome job to everyone who works at this location!
Food: 5
Service: 5
It is always a pleasant experience coming to this Dunkin' location. Service is quick and donuts are fresh! Will definitely recommend and come back again.
I usually go to the Dunkin closer to my house but i decided to order from this one instead and I’m so happy I did. Everything tastes better than usual. Best coffee I’ve ever had from Dunkin.
Food: 5
Exemplary snappy service at 7 a.m.!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This is one of the worst Dunkins I've been too. Always putting regular milk instead of an alternative and making me sick. Burns my bagels when I order. I've tried over and over but I get the same terrible service.
Service: 1
My wife & I went to get ice cream and no one would address us. One girl kept looking at us and not say anything. Customers would come in after us would be taken care of before us until another employee said if u want ice u would have to go to the register after waited 5 damn minutes. We ended up going to Oberweis four miles away while this D&D is half a block from my house. These entitled employees need an attitude adjustment and customer service skills!! Will never go there ever again and filing a complaint w/corporate.
Service: 1
This is one of the worst Dunkins I've been too. Always putting regular milk instead of an alternative and making me sick. Burns my bagels when I order. I've tried over and over but I get the same terrible service.
Service: 1
4/17/2024 12:54 amThank you for the sugar-free coffee. When I asked you to put 4 sugars in the glass, I asked you to take the glass back three times and still brought me sugar-free coffee.
Service: 1
Marlene was so polite and efficient.. she made the best matcha for me and my girl..she was awesome!! great vibes.. I definitely recommend this location..!!
Atmosphere: 5
Food: 5
Service: 5
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