Eat And Run Restaurant & Catering

Great food

Atmosphere: 5

Food: 5

Service: 5

The place was absolutely filthy...from the front door to pick up counter! The part of the kitchen area that could be seen was also filthy! The fish was listed as cat fish but it was actually swai fish fillets cut in 3 small pieces! This place is in need of major repairs and deep cleaning!

Atmosphere: 1

Service: 1

This place should be shut down by the city. As long as we continue to support them and not call them out for serving their community out of this disgusting establishment they will unfortunately keep on doing it. I placed my order. I should have turned around when I got there. They don’t even have a sign. The outside door was filthy but it got worse. I would not sit down in that nasty place. I was able to see a little of the kitchen where you pick up your order. Full of clutter and filthy. I ordered the chicken wing combo with 3 fillets of catfish. What I got was one Swai fillet cut into 3 pieces. The wings were very small and the food was just okay. If I could give no stars I would

Atmosphere: 1

Food: 1

Service: 1

I have been going to eat a run since they first opened. I hate to say that I had a bad encounter today with one of the Older male employees. I called and placed my order for pick up. I placed it, under my nickname. When I went to go pick it up and pay with my credit card, my legal name is on the credit card. The male employee decides to berate me for my name being different from my credit card. I questioned what does that matter because I’m paying, and offer to show my ID. I explained to him, that there’s many times where people place orders under their name and have a different person come to pay. Now I could understand if I had already paid for my order over the phone and sent someone else to pick it up, yes that could be a problem, but that is not what happened today. Again I politely said do you need my ID? He takes my ID and looks at it with my card. He decides to tell me that there’s a new rule that has been implemented, though it is not posted anywhere in their business stating that whoever orders has to be the person to pick up. I can only assume this is regardless on who’s gonna pay bc you can’t pay over the phone, but I digress. He continues and then gaslight me when I got a bit angry at the fact that he was making no sense and then he tried to shut me down in that older church way ‘OK Sister you have a good day’ And that almost pmo even more bc I hadn’t done anything wrong, had no problem paying and no problem showing my ID specially considering I’m paying with my money. And this is how he treats long time customers. I don’t think I will be going back. The chicken was fine, but the fries were horrendous. We threw them away.

Atmosphere: 1

Food: 3

Service: 1

I moved to Indiana and travel the 2 hours to get this chicken when I can. The man that takes my order is always pleasant. My food is always good and hot. I love that it's not a franchise. Helps keep the food good🤣.

Atmosphere: 5

Food: 5

Service: 5

The food is delicious!
But the customer service of the man who takes orders over the phone is horrible to say the least!! This poor customer service has happened several times!!

The food, service, and the atmosphere is great but I think it should be open longer because Monday through thursday 11 until 5 most people don't get off until 5 and definitely be wanting some good hot chicken....That all I have a problem with is the times

Atmosphere: 4

Food: 5

Service: 4

Food was fantastic, but I had to wait over an hour after the time that was told to me when I called in. The lady cooking the food was nice but the owner ran out of fish but didn't tell me

Atmosphere: 2

Food: 5

Service: 2

This is the best fried chicken in Chicago! They should have lines out the door, but the restaurant looks closed from the outside. Ppl may not even notice this place.

Atmosphere: 2

Food: 5

Service: 4

I went to the location on 51st Indiana yesterday and the food and service was great. I can't remember the young man name but he was so nice.

Atmosphere: 4

Food: 4

Service: 5

The chicken is not as I remember. The quality has changed.

Parking: Has a dilapidated parking lot

Atmosphere: 1

Food: 2

Service: 2

Beautiful

Everything is great especially the customer service

Atmosphere: 5

Food: 5

Service: 5

Good food

Atmosphere: 3

Food: 3

Service: 4

I had my 51stBirthday celebration yesterday atEat on the Run !!!!! The atmosphere was great. The patio was amazing and most of all the food was superb !!!I ate the smothered chicken wings w/ mashed potatoes, corn on the cob& cabbage. Red velvet cake and a mango punch. Yesss!!!!My Son and daughter had these amazing sweet potato glazed salmon OMG !!!!All my friends and family had an Amazing time too. The staff was professional and accommodating. My family’s ages ranged from, my handsome grandson-12 month old to a few golden beauties atnearly 70 years old.Thank You very muchEAT ON THE RUN !!!!***Can’t wait until you open another location in Hyde Park !!!!! ??

Vegetarian options: My son in law had a restricted diet andeat on the runhad plenty of options for him too.

Kid-friendliness: The atmosphere was greatMy seniors and My children had a great time.

Dietary restrictions: My son in law had a restricted diet andeat on the run had plenty of options for him too.Everything was handled with love and care.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Red Velvet Cake