Festa Pizzeria
3525 W Fullerton Ave, Chicago
(773) 252-8174
Recent Reviews
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I just wanted to share that I called there every other day I ordered from here a lot and the women on the phone that take my order are so kind and patient and polite. I wanted to put it out there that they deserve a very big thank you. Xoxox Denise your my favorite luv u xoxo
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Pizza
The pizza is so good !!!
Definitely recommend it ❤️
Atmosphere: 5
Food: 5
Service: 5
Best neighborhood style pizza in the area. Reminds me of Pizza Nova on 26th street from my younger days
Atmosphere: 5
Food: 5
Service: 5
To begin its an OK pizza a little over hyped if you want better pizza go to LA VILLA
Atmosphere: 3
Food: 3
Service: 4
So the reason why I'm giving them a one in-service and the one star in atmosphere. Let me just start by saying I've been going to this pizza restaurant for years. I love their pizza. This is my local pizza restaurant. My kids have been eating this since grammar school and they are adults now. June 28th it was raining outside. I walked into the restaurant. The rug was not by the front door. It was about 3 feet away as soon as I stepped in I slipped on some water and hurt my big toe really really bad I screamed and fought back tears . I could barely walk . The cashier there ask the other cashier to take care of her. She says the floor is wet. Let me go check. She patted the floor with her foot and then proceeded to put a wet floor sign at the door. The other lady that was still behind the counter charge me for my food. They stood silent. I wanted to get home. They charge me for my Pizza. They didn't try to accommodate me. There wasn't any apologetic feedback from the two female employees there . Another employee I'm assuming or someone that they knew sat in the chair in the restaurant area speaking back-and-forth to them. I don't know what he was saying. I don't know if they thought I was pretending fast-forward went to Northwestern and my toe is broken. Everybody said I should have sued them. I feel like maybe that would have been the right thing to do since they didn't show me any kind of sympathy or concern she put that wet floor sign there and went back to work . They did not even get a mop to mop the water. I tried my best to be a good person. I considered the small establishment but now I feel like I know the severity of my injury. They should treat me with more like sympathy not just I'm sorry about that. Not even don't worry about your pizza it's on us. Don't worry about !! So its lesson learned sometimes being too nice you get the short end of the stick, I had to take a few weeks off of work as well. They have my receipt with my address and phone number. Nobody even attempt to call me . Fiesta Pizza teach your employees to be more kind when somebody hurts themselves in your establishment. There should be a video with her putting the wet floor sign there n THATS IT!! And the rug was not by the door as soon
as you walk in. I hope management reads this and benefit from my review!!!
UPDATE/ Armando was nice to me I called to place an order and he was very attentive and concerned about what happened to me. he gave me my food order for free. All I had to do is pay delivery, which is fine at least he acknowledge me and apologize for the situation and that's all I ever wanted. Thank you, Armando.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Sausage Pizza
Italian beef is the best here
Atmosphere: 5
Food: 5
Service: 5
I keep going back because the pizza is so good I highly recommend this place to everyone and the guy making the pizza is so nice and attentive and loves his job
Atmosphere: 5
Food: 5
Service: 5
Denise is awesome.... Thanks for your great customer service ?
Food: 4
Service: 5
I have been a customer for years and I love the pizza and the super friendly owner
Atmosphere: 5
Food: 5
Service: 5
I love the pizza ? from this place!! Always fresh and a UNIQUE flavor!!???
Restaurantji Recommends
A hidden gem. I'll take there thin crust over a lot of big name favorites. Festa> Lou Malnatis or Giordano's when it comes to thin crust
Food: 5
Good pizza. They have a one topping pizza special. Add an extra topping for just under $15.
Atmosphere: 5
Food: 5
Service: 5
They had two slices of sausage that looked old enough to purchase alcohol. I asked for two slices of cheese and was told that that was all they had. They were refusing to make any more pizzas until someone bought those two ancient, dried out remnants of pizza. I wouldn't eat those slices if they were free. This was at around 5 PM. Maybe they need to give up on selling by the slice if they can't make it work, because when it's fresh, it's pretty good.
Atmosphere: 1
Food: 3
Service: 1
Placed an order for a scheduled time and food arrived at the exact time I requested pizza was amazing. Thank
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Pizza
This is the best pizza place ever no one can out do them best service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Extra Large Cheese Pizza 16 Inch
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