I have celiac, and the woman who took my order seemed annoyed that I needed GF bread, an option that Jersey Mike's offers (along woth cleaning off equipment, changing knives, etc). She took my order (#13 Italian) and made a completely different sub (turkey and provolone). I'm wondering if she just didn't feel like cutting more than one meat; she quickly moved to the next customer. When I told her I had ordered the #13 Italian, she complained out loud that she'd need to clean the machine again (which she had done so slowly that a long line formed). It was so stressful (and I was in a hurry at that point) that I just went with the turkey. Avoid this Jersey Mike's if you can help it, especially if GF.
Atmosphere: 1
Food: 3
Service: 1
Jordan Hamilton
The workers were very fast, professional, and polite. Best food stop in the station!
Atmosphere: 4
Food: 4
Service: 5
Samantha Schnettler
Took 3 times placing an order at the counter for them to attempt to prepare what I ordered (#5 mikes way on rosemary parm). Staff continually rolled their eyes, mumbled, and shuffled about without much purpose. Folks in line in front of me left after their sandwiches were started but just sat there on the counter waiting to be finished. Avoid this location.
Atmosphere: 1
Food: 2
Service: 1
Erik Boniecki
Very rushed, sandwhich was a 43, got a 17. Sandwhich was super soggy, didn't end up even eating it. Waste of money. Doesn't do shore points either. 7 people behind the counter and not one of them is respectful or attentive to customers. Employees too busy gossiping to make good food.
Atmosphere: 1
Food: 1
Service: 1
Brook March
Thank you for being awesome Trell.
Atmosphere: 3
Food: 5
Service: 5
Dymetria Mitchell
Only problem I have is i didn't bring enough Jersey Mike's Subs back to East St Louis IL!!!!
Atmosphere: 5
Food: 5
Service: 5
Daniel Pena
Got a delivery from this location and ordered a specific sandwich and it’s like they looked at the order, laughed, and then proceeded to make whatever sandwich they wanted to. Wouldn’t go back here if you paid me to.
Heidi Woods
Super nice workers. They were busy, but still kind.
Cathy Wells
The sandwich was a joy ! Had my taste buds on ten. They Got Me..👍👍👍
Boe Tiden Jrump
The logo is on top of Union station, and I use the Union logo to see the damn times. Mike made me late cuz I couldn’t see the times
The man that was putting the toppings on was real rude I was about to slap them
Ryan G
Need to get food in person here. Ordered 2 subs, 2 cookies, and a bag of chips on 11/6/24. Only received the subs. Missing 3/5 items is a bit ridiculous. Reached out to Jersey Mike's online and they just never responded.. over a month later.
Atmosphere: 4
Food: 5
Service: 1
Sarai Robbins
Staff are angry and very rude. Staff would make a lettuce wrap because "we don't do that at this location" It's literally turkey and cheese with lettuce wrapped around it. I have Celiacs and I cannot have gluten. According to Jersey Mike's website they take precautions against cross-contamination clearly that is a lie....as they do not accommodate someone with Celiacs.
Atmosphere: 1
Food: 1
Service: 1
Ryan Prysny
Closed over 40 minutes early. Wouldn’t be an issue if google said they were closed but then people have to waste their time walking to the place just for the workers to have taken off
I have celiac, and the woman who took my order seemed annoyed that I needed GF bread, an option that Jersey Mike's offers (along woth cleaning off equipment, changing knives, etc). She took my order (#13 Italian) and made a completely different sub (turkey and provolone). I'm wondering if she just didn't feel like cutting more than one meat; she quickly moved to the next customer. When I told her I had ordered the #13 Italian, she complained out loud that she'd need to clean the machine again (which she had done so slowly that a long line formed). It was so stressful (and I was in a hurry at that point) that I just went with the turkey. Avoid this Jersey Mike's if you can help it, especially if GF.
Atmosphere: 1
Food: 3
Service: 1
The workers were very fast, professional, and polite. Best food stop in the station!
Atmosphere: 4
Food: 4
Service: 5
Took 3 times placing an order at the counter for them to attempt to prepare what I ordered (#5 mikes way on rosemary parm). Staff continually rolled their eyes, mumbled, and shuffled about without much purpose. Folks in line in front of me left after their sandwiches were started but just sat there on the counter waiting to be finished. Avoid this location.
Atmosphere: 1
Food: 2
Service: 1
Very rushed, sandwhich was a 43, got a 17. Sandwhich was super soggy, didn't end up even eating it. Waste of money. Doesn't do shore points either. 7 people behind the counter and not one of them is respectful or attentive to customers. Employees too busy gossiping to make good food.
Atmosphere: 1
Food: 1
Service: 1
Thank you for being awesome Trell.
Atmosphere: 3
Food: 5
Service: 5
Only problem I have is i didn't bring enough Jersey Mike's Subs back to East St Louis IL!!!!
Atmosphere: 5
Food: 5
Service: 5
Got a delivery from this location and ordered a specific sandwich and it’s like they looked at the order, laughed, and then proceeded to make whatever sandwich they wanted to. Wouldn’t go back here if you paid me to.
Super nice workers. They were busy, but still kind.
The sandwich was a joy ! Had my taste buds on ten. They Got Me..👍👍👍
The logo is on top of Union station, and I use the Union logo to see the damn times. Mike made me late cuz I couldn’t see the times
Restaurantji Recommends
Very poor service.
The man that was putting the toppings on was real rude I was about to slap them
Need to get food in person here. Ordered 2 subs, 2 cookies, and a bag of chips on 11/6/24. Only received the subs. Missing 3/5 items is a bit ridiculous. Reached out to Jersey Mike's online and they just never responded.. over a month later.
Atmosphere: 4
Food: 5
Service: 1
Staff are angry and very rude. Staff would make a lettuce wrap because "we don't do that at this location" It's literally turkey and cheese with lettuce wrapped around it. I have Celiacs and I cannot have gluten. According to Jersey Mike's website they take precautions against cross-contamination clearly that is a lie....as they do not accommodate someone with Celiacs.
Atmosphere: 1
Food: 1
Service: 1
Closed over 40 minutes early. Wouldn’t be an issue if google said they were closed but then people have to waste their time walking to the place just for the workers to have taken off
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